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Array AG Series vs Citrix Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Array AG Series
Ranking in SSL VPN
11th
Ranking in Enterprise Infrastructure VPN
41st
Average Rating
0.0
Reviews Sentiment
6.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Citrix Gateway
Ranking in SSL VPN
1st
Ranking in Enterprise Infrastructure VPN
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st)
 

Mindshare comparison

As of September 2026, in the SSL VPN category, the mindshare of Array AG Series is 3.8%, up from 1.8% compared to the previous year. The mindshare of Citrix Gateway is 12.0%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway12.0%
Array AG Series3.8%
Other84.2%
SSL VPN
 

Featured Reviews

reviewer1730568 - PeerSpot reviewer
Network and Security Engineer at a security firm with 11-50 employees
Exceptionally stable, cost-effective, and offers a user-friendly interface
Deploying Array AG Series isn't exactly simple as it requires expertise in handling SaaS solutions and involves a thorough study of the customer's network and requirements. Skill set and support assistance are crucial during installation. For a single-box, basic configuration, you might pull it off in about five hours, a day at most. However, achieving stability takes longer, as VPN products need time to settle in an organization. Depending on user complaints and day-to-day issues, it could take a while to get everything running smoothly. In our deployment experience with Array AG Series, five engineers, including myself, were involved in executing over twenty VPN projects across India in the last four to five years. These were substantial projects, taking about a week to stabilize the solution. As for maintenance, it is neither simple nor overly complicated. It requires careful attention because any issues can have a global impact on users over the internet. Maintenance for a single site typically requires the attention of one or two individuals.
PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about the Array AG Series, and what our clients value as well, is its exceptional stability."
"Its ease of use and how everybody can easily work through it are the most valuable features."
"The solution is stable."
"It performs quite well."
"If you need to share resources across a corporation, I would recommend this solution."
"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"Overall, this is a good solution that is stable, but I would like to see improvements to the logging capability."
"It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product."
"It's easy to use. Also, the deployment part is perfect."
 

Cons

"The main area for improvement with Array AG Series is its support services."
"It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it."
"Areas that should be improved are the configuration of profiles and uploading and downloading of our certificates."
"Sometimes the input-output has issues. Maybe it's not as seamless when you plug in audio."
"Lacks access through a mobile device."
"The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available."
"I'd like to be able to access Citrix Gateway through a mobile device."
"Technical support is not great. There is no proactive support for patches that have been released."
"The initial setup was complex to install."
 

Pricing and Cost Advice

Information not available
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"I believe the pricing is comparable to SaaS"
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"It is expensive and requires proper planning with strategy."
"The solution has a yearly licensing fee."
"Pricing is very high if you do a comparison with what is available in the market."
"Citrix is quite expensive."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
 

Also Known As

Array AccessDirect, AccessDirect, Array AG Series SSL VPNs
Citrix NetScaler Unified Gateway
 

Overview

 

Sample Customers

Hitachi Federated Cloud, VM Racks, Needham Bank, Central Ohio Primary Care Physicians, Harmon Law Offices, City of Lilburn, Georgia
Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Find out what your peers are saying about Citrix, Ivanti, Cisco and others in SSL VPN. Updated: August 2026.
912,801 professionals have used our research since 2012.