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Array AG Series vs Citrix Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Array AG Series
Ranking in SSL VPN
12th
Ranking in Enterprise Infrastructure VPN
40th
Average Rating
0.0
Reviews Sentiment
6.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Citrix Gateway
Ranking in SSL VPN
1st
Ranking in Enterprise Infrastructure VPN
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st)
 

Mindshare comparison

As of June 2026, in the SSL VPN category, the mindshare of Array AG Series is 3.8%, up from 2.1% compared to the previous year. The mindshare of Citrix Gateway is 11.6%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway11.6%
Array AG Series3.8%
Other84.6%
SSL VPN
 

Featured Reviews

reviewer1730568 - PeerSpot reviewer
Network and Security Engineer at a security firm with 11-50 employees
Exceptionally stable, cost-effective, and offers a user-friendly interface
Deploying Array AG Series isn't exactly simple as it requires expertise in handling SaaS solutions and involves a thorough study of the customer's network and requirements. Skill set and support assistance are crucial during installation. For a single-box, basic configuration, you might pull it off in about five hours, a day at most. However, achieving stability takes longer, as VPN products need time to settle in an organization. Depending on user complaints and day-to-day issues, it could take a while to get everything running smoothly. In our deployment experience with Array AG Series, five engineers, including myself, were involved in executing over twenty VPN projects across India in the last four to five years. These were substantial projects, taking about a week to stabilize the solution. As for maintenance, it is neither simple nor overly complicated. It requires careful attention because any issues can have a global impact on users over the internet. Maintenance for a single site typically requires the attention of one or two individuals.
SK
Enterprise Architect at Wipro Limited
Strong security and versatile features drive positive experience, but support responsiveness can improve
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions. This is enabled through Citrix Gateway combined with endpoint analysis and optional Citrix analytics for security. Regarding improvements, implementing adaptive access policies on Citrix Gateway could be enhanced, particularly in security posture. Although it enforces real-time contextual access control based on device, user network risk, certain aspects can be improved. Other areas for improvement include BYOD access control and risk-based decision-making. Additionally, there is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules. Incident response speed is another area that could be enhanced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about the Array AG Series, and what our clients value as well, is its exceptional stability."
"Citrix Gateway offers an array of valuable features."
"The features I find most valuable in Citrix Gateway are the GSLB features for disaster recovery, primarily due to the native integration with Citrix applications, the CVAD product, and Citrix Gateway."
"We use it to consolidate remote access to provide single sign-on across all of the applications."
"Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us."
"Its ease of use and how everybody can easily work through it are the most valuable features."
"The initial setup is simple. Normally with all setups, it's not very complicated. It really depends on the customer."
"What I find most valuable about this solution, is that it runs seamlessly."
"We can maintain our systems using the solution."
 

Cons

"The main area for improvement with Array AG Series is its support services."
"Security enhancements could be made, and technical support could be improved."
"The initial setup could be made easier."
"If there is an increase in the customer infrastructure, it is not stable."
"It would be nice if they offered easier setups and implementation wizards."
"Tech support is not that great. Whenever an issue arises, it takes them time to respond and they do so via email."
"The major issue is price. I would also like them to make other aspects more accessible."
"The product should be more secure."
"I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions."
 

Pricing and Cost Advice

Information not available
"The price could be lower."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"It is expensive and requires proper planning with strategy."
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"I believe the pricing is comparable to SaaS"
"Pricing is very high if you do a comparison with what is available in the market."
"It costs about 4,000 a year."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
 

Also Known As

Array AccessDirect, AccessDirect, Array AG Series SSL VPNs
Citrix NetScaler Unified Gateway
 

Overview

 

Sample Customers

Hitachi Federated Cloud, VM Racks, Needham Bank, Central Ohio Primary Care Physicians, Harmon Law Offices, City of Lilburn, Georgia
Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Find out what your peers are saying about Citrix, Ivanti, Cisco and others in SSL VPN. Updated: May 2026.
899,125 professionals have used our research since 2012.