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ARIS BPA vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Business Process Design (5th)
OpenText MBPM
Ranking in Business Process Management (BPM)
39th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.0%, down from 5.4% compared to the previous year. The mindshare of OpenText MBPM is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
Jaideep MS - PeerSpot reviewer
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ARIS BPA is customizable as per specific business requirements."
"The solution has come up with a web portal that makes it easy to model and show to clients."
"We chose ARIS because of its good reputation and familiarity with Software AG Tools."
"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."
"The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management."
"​The BPMN notation and the share flow through users. It is nice to see all flows in a common, shared space for all the stakeholders to view the same thing and the same language.​"
"The most valuable features are business process modeling and reporting."
"Object oriented modeling allows us to trace what's going on with the specified object."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"There is not enough documentation provided for the tool's support or administration.​"
"I find it difficult to access the database as I want with direct querying."
"Create simple data uploader."
"The governance mechanism could be better, as could automation."
"Migration to the next release is very tricky. You can't do it without support from ARIS or from a software kit. And it takes a lot of time and a lot of money to migrate. My impression is that a lot of companies do not migrate regularly because of that issue."
"Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration."
"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."
"If you want to create new reports then you have to use JavaScript, or ARIS script as they call it, which is beyond the competencies of most people."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
 

Pricing and Cost Advice

"The setup cost and pricing depend on the license (Modeler, Viewer, Administrator)."
"ARIS is quite expensive."
"The product is inexpensive."
"In terms of pricing, it would be nice if it were more affordable."
"It depends on different parameters."
"Pricing is a bit on the higher side."
"Their license model is really difficult to understand, and licenses are quite expensive."
"We have a concurrent license system."
"There is an annual license to use OpenText MBPM."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
11%
Government
9%
Computer Software Company
20%
Government
16%
Financial Services Firm
13%
Insurance Company
13%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
I find it difficult to access the database as I want with direct querying. I must write scripts, which requires specific knowledge. Software AG could improve this by making the database more open. ...
What is your experience regarding pricing and costs for OpenText MBPM?
On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution.
What needs improvement with OpenText MBPM?
There are shortcomings in the solution's support and documentation part. However, support is a major area that needs improvement. In general, the technical documentation isn't available to start wi...
What is your primary use case for OpenText MBPM?
We use OpenText MBPM for business process management and vendor invoice management. There are a lot of other variations as well. So we don't just use it for automation. Primarily, we get informatio...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
Metastorm BPM
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about ARIS BPA vs. OpenText MBPM and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.