Try our new research platform with insights from 80,000+ expert users

ARIS BPA vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
Business Process Design (5th)
OpenText MBPM
Ranking in Business Process Management (BPM)
39th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 4.8%, down from 5.5% compared to the previous year. The mindshare of OpenText MBPM is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
Jaideep MS - PeerSpot reviewer
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I reviewed ARIS BPA, and I noticed it was recommended by Gartner in 2024."
"It helps to maintain a single source of truth regarding the processes followed within an organization."
"The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting."
"Object oriented modeling allows us to trace what's going on with the specified object."
"Good at controlling the workflow and relevant key processes."
"It helps the business make an informed decision."
"There is a really powerful reporting API that allows you to create almost any kind of report you want out of your process and document repository."
"BPA, the modeling tool, is the main module used because of our need for documentation."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"Sometimes, ARIS BPA breaks down, and its stability can be improved."
"Improvement should be made as per customer requirements."
"An area where it lacks and can be considered for improvement in the future is if we can somehow automate or learn how we can automate different processes."
"The reporting and the information query features could do with some improvement."
"ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product."
"There are some things in the collaboration module that could be improved a little, such as the functionality which dynamically pushes notifications to interested people when a process changes during the Release Cycle Management workflow."
"The governance mechanism could be better, as could automation."
"The user interface could be more intuitive and better designed."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
 

Pricing and Cost Advice

"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"The tool is expensive."
"The solution has a fair price for the value it delivers."
"It depends on different parameters."
"The price could be better."
"ARIS is quite expensive."
"If you can afford it, it's the best so far."
"The product is inexpensive."
"There is an annual license to use OpenText MBPM."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
861,490 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Computer Software Company
19%
Government
12%
Financial Services Firm
12%
Insurance Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I need, the document generation feature could be enhanced for better accuracy.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
Metastorm BPM
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about ARIS BPA vs. OpenText MBPM and other solutions. Updated: July 2025.
861,490 professionals have used our research since 2012.