ARIS BPA vs OpenText MBPM comparison

Software AG and OpenText are both solutions in the Business Process Management (BPM) category. Software AG is ranked #8 with an average rating of 8.1, while OpenText is ranked #38. Software AG holds a 4.2% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

ARIS BPA

Read 68 ARIS BPA reviews

5,697 Views
3,646 Comparison Views

89% willing to recommend

OpenText MBPM

Read 2 OpenText MBPM reviews

448 Views
376 Comparison Views

100% willing to recommend

ARIS BPA

OpenText MBPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

ARIS BPA and OpenText MBPM are business process management tools targeting process optimization. While OpenText MBPM excels in customization capabilities, ARIS BPA stands out with its more cost-effective pricing and strong support.

Features: ARIS BPA offers advanced process modeling, robust analytics, and simulation capabilities for detailed process improvements. OpenText MBPM provides superior workflow management, integration abilities, and dynamic adaptability for enterprise solutions.

Ease of Deployment and Customer Service: ARIS BPA has a simple deployment model with comprehensive customer service for quick setup. OpenText MBPM, while offering complex customization options, also provides strong customer support.

Pricing and ROI: ARIS BPA presents a cost-effective solution promising substantial ROI for companies focused on streamlined processes. OpenText MBPM requires a higher initial investment but offers significant long-term ROI due to extensive functionality.

To learn more, read our detailed ARIS BPA vs. OpenText MBPM Report (Updated: September 2025).

Buyer's Guide

ARIS BPA vs. OpenText MBPM

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

8th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (6th)

OpenText MBPM

Ranking in Business Process Management (BPM)

38th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 4.2%, down from 5.6% compared to the previous year. The mindshare of OpenText MBPM is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
ARIS BPA	4.2%
OpenText MBPM	0.5%
Other	95.3%

Business Process Management (BPM)

Featured Reviews

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Empowers teams with robust business process modeling capabilities

They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

A solution offering good automation capabilities while needing to improve its support and documentation

I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Aris BPA has a lot of tools that are more professional than Bizagi."

"We chose ARIS because of its good reputation and familiarity with Software AG Tools."

"The most valuable features are business process modeling and reporting."

"It brings transparency and 360-degree views of end-to-end processes."

"There is a module designer, that one is very powerful and it creates very good reports."

"The technical support is good."

"The most valuable feature is the process documentation. For us, ARIS is a lifestyle more than a tool. It helps us learn how to think and how to plan for our system."

"The capability to integrate all information of the business and to generate simulations of processes. It can analyze the model of operations quickly."

More ARIS BPA pros

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

Cons

"I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation."

"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view."

"The tool needs to improve its support since they take long to respond."

"It needs external API and the ability to navigate back, similar to "Back" in web browser."

"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."

"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."

"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."

"The user interface could be more intuitive and better designed."

More ARIS BPA cons

"The user interface could be better in OpenText MBPM."

"There are shortcomings in the solution's support and documentation part."

Pricing and Cost Advice

"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."

"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."

"The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."

"Negotiate. Price is high so make sure you’re getting the best deal."

"The tool is expensive."

"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."

"ARIS BPA is too costly from a licensing perspective."

"It is well worth the investment in the enterprise."

More ARIS BPA pricing and cost advice

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

"There is an annual license to use OpenText MBPM."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

11%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	8
Large Enterprise	47

No data available

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

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What is your experience regarding pricing and costs for ARIS BPA?

Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.

See all answers

What needs improvement with ARIS BPA?

ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I need, the document generation feature could be enhanced for better accuracy.

See all answers

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Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 23% of the time

ADONIS vs ARIS BPA

Compared 9% of the time

Camunda vs ARIS BPA

Compared 8% of the time

Bizagi vs ARIS BPA

Compared 6% of the time

Visio vs ARIS BPA

Compared 6% of the time

More ARIS BPA Competitors

Apache Airflow vs OpenText MBPM

Compared 30% of the time

Appian vs OpenText MBPM

Compared 23% of the time

IBM Case Foundation vs OpenText MBPM

Compared 23% of the time

IBM BPM vs OpenText MBPM

Compared 23% of the time

More OpenText MBPM Competitors

Product Reports

Buyer's Guide

ARIS BPA

September 2025

Download ARIS BPA product report

Buyer's Guide

Business Process Management (BPM)

August 2025

Download OpenText MBPM product report

Also Known As

ARIS, ARIS BPM

Metastorm BPM

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.

OpenText

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare

Buyer's Guide

ARIS BPA vs. OpenText MBPM

September 2025

Free Report: ARIS BPA vs. OpenText MBPM

Find out what your peers are saying about ARIS BPA vs. OpenText MBPM and other solutions. Updated: September 2025.

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