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ARIS BPA vs SAP Signavio Process Manager vs iServer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of ARIS BPA is 7.5%, down from 9.1% compared to the previous year. The mindshare of iServer is 1.8%, up from 1.7% compared to the previous year. The mindshare of SAP Signavio Process Manager is 9.8%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
SAP Signavio Process Manager9.8%
ARIS BPA7.5%
iServer1.8%
Other80.9%
Business Process Design
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool has good navigation."
"If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
"The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."
"There is a module designer, that one is very powerful and it creates very good reports."
"It brings transparency and 360-degree views of end-to-end processes."
"The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."
"The initial setup is easy."
"The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"I have to think less with this solution. It's simple."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"iServer has valuable features for workflow and document management."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"This flexibility is the most helpful part in the standard version."
"The solution is easily modified to suit your needs."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"This product has helped us to work within standards for process planning."
"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."
"I have done a lot of modeling over quite a number of years, and I think that the modeling capabilities in Signavio are state of the art."
"The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."
"SAP Signavio Process Manager is a good solution that can be used in various organizations."
"I love the collaboration function, especially the option to invite people who don't have any users on the licenses."
"Version management is helpful because I like to try different versions and then decide which of them should be the main model."
 

Cons

"I find it difficult to access the database as I want with direct querying."
"ARIS BPA needs to be more accurate when generating documents."
"ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product."
"Making it more customizable and easy to learn would be a benefit."
"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."
"The user interface could be more intuitive and better designed."
"Improvement should be made as per customer requirements."
"There should be a more intuitive tool when creating reports."
"It definitely needs help to improve the visual aspect of the solution."
"The performance is slow, which is something that should be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"The migration tool needs to be included in the main package, and not as a separate license."
"There are other solutions out there that have a better user interface."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"Requirements management needs to be improved."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team."
"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."
"I think the interface itself can improve a bit. I think the interface is still stuck about a decade in the past, if I may be so brutal about it. Some of the buttons are really small, so you can't even see them. I think it needs upgrading to the 21st century with apps and the way we use mobile phones."
"For us, it would help a lot if this solution had floating licenses."
"I would like to see more predictive analytics. The tool already has all the process maps, but it could offer a more proactive improvement offering. For example, they could put a little bit more machine learning behind it."
"It is sometimes difficult to find the match between what is possible and what is wanted, or what is helpful with the product, so better documentation may assist in this regard."
"Two executives cannot work on one modeling process simultaneously."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
 

Pricing and Cost Advice

"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."
"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."
"ARIS Express​ is free."
"The solution has a fair price for the value it delivers."
"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."
"​It is on the higher side."
"I would recommend the product to only enterprise companies because of the pricing."
"It depends on different parameters."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"The solution is cheaper than its competitors."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The price of iServer is reasonable compared to other solutions."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
"I rate the tool's pricing a nine out of ten."
"The solution is expensive."
"The product is expensive."
"Comparatively, it is a bit costly when you look at similar tools with similar features."
"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."
"The solution is quite expensive compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
11%
Government
9%
Financial Services Firm
19%
Government
13%
Manufacturing Company
7%
Construction Company
6%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise47
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise43
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I ne...
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool ...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and ...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to ...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive da...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about Microsoft, Camunda, SAP and others in Business Process Design. Updated: August 2025.
866,286 professionals have used our research since 2012.