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ARIS BPA vs SAP Signavio Process Manager vs iServer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the Business Process Design category, the mindshare of ARIS BPA is 7.6%, down from 9.2% compared to the previous year. The mindshare of iServer is 1.6%, down from 1.8% compared to the previous year. The mindshare of SAP Signavio Process Manager is 9.5%, up from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Cirvesh-Daga - PeerSpot reviewer
Capable of handling a wide range of business processes but presents users complexity with two interfaces (Java application and web interface)
ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product. You can use either a Java application or a web interface. The web interface doesn't give you access to the same features as the Java application. You have to switch between the two interfaces to get some things done. The web interface is more intuitive, but it lacks the functionality of the Java interface. So I'd give it a six for that reason. The Java interface has more functionality, but it tends to run out of memory and has its own set of problems. So, I'd also give it a six out of ten because of the technology choice. It was really frustrating having two UIs for the same product, with some functionality in one and not in the other. They've got to do something about that.
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"you want to do modeling with the old notation form, ours was EPC, you can use the same object in the BPMN because the database is built in a way that you can use both things. So you only have to define it once, and if the notation form is BPMN and those kind of activities, you can use the same EPCs, so there is a connection between them."
"ARIS is probably the most mature product in terms of modeling an enterprise architecture so that it has context."
"If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
"The solution is user-friendly and easy to expose."
"The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."
"Business Process Analysis: We can simulate, optimize, and analyse business processes based on various business requirements. It assures our rolling out the best processes."
"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."
"The tool has good navigation."
"This flexibility is the most helpful part in the standard version."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"This is a flexible tool compared to some other solutions."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"I have to think less with this solution. It's simple."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"When comparing my experience with Celonis and Signavio, I can discern the distinctions between these two platforms. However, I'm unable to differentiate between ARAs and add-ons, as that falls outside my scope of familiarity. Regarding Celonis, it comes with its set of advantages and disadvantages. Notably, it boasts robust features like action flows, task mining, and seamless integration with AML programming. Conversely, Signavio lacks action flows and instead relies on action segments and tasks for interaction. This discrepancy is a significant factor setting Selenium and SecureView apart. In the context of Signavio, it offers a combination of BPMN and process discovery, a feature absent in Celonis. This tandem of BPMN and process insight contributes to Signavio’S potency. Meanwhile, Celonis primarily features the process miner tool, setting it apart from Signavio. These variations collectively outline the numerous differences existing between Celonis and Signavio."
"It is possible to do the whole drafting process at the same time in Sagnavio so you don't have a double effort of writing it once, arranging it and entering it again."
"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."
"I have done a lot of modeling over quite a number of years, and I think that the modeling capabilities in Signavio are state of the art."
"The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."
 

Cons

"I believe the solutions BPM tools are not very good and need improvements."
"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."
"I could use more icons and other graphical elements.​"
"I would like the possibility to use real data. In other words, it can use this system to integrate with others that are operating directing with users like clients, employs, and others."
"User interface (UI)."
"They should make improvements as per customer requirements."
"With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting."
"It needs external API and the ability to navigate back, similar to "Back" in web browser."
"Requirements management needs to be improved."
"The product is more expensive than Spark."
"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"The performance is slow, which is something that should be improved."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"There are other solutions out there that have a better user interface."
"More visualization techniques and ways to report the data might be helpful."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil."
"Being able to integrate the Workflow Accelerator with more products would be good."
"Two executives cannot work on one modeling process simultaneously."
"For us, it would help a lot if this solution had floating licenses."
"It is difficult to quickly digest the vast power of the suite and make use of those capabilities fully."
"The performance metrics appearing in the collaboration hub needs to be improved."
"The solution’s pricing could be improved."
"The user administration, the user-group administration, and the license models need improvement."
 

Pricing and Cost Advice

"ARIS BPA is too costly from a licensing perspective."
"The price of the solution is reasonable."
"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."
"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."
"You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work with? How big is your organization? Today, they have a fixed price to say, "Okay, just to start the business area, buy two licenses for modeling and eight people that can look into the product." They have this kind of fixed price. It's 50,000 Danish Krone. If you divided that by about six, then you get the pricing in dollars. Still, when you are going out, negotiate and find the right price. You will never get a fixed price: "It costs this and, if you take ten of these, seven of these and eight of these, and then it costs this." No, you negotiate every time."
"In terms of pricing, it would be nice if it were more affordable."
"The product is inexpensive."
"The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product is expensive."
"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."
"The solution is quite expensive compared to other vendors."
"I rate the tool's pricing a nine out of ten."
"The solution is expensive."
"Lower than the competition with highly flexible licensing plans."
"I think we're spending about $150,000 a year on licensing costs."
"SAP Signavio charges a lot of money."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Educational Organization
20%
Financial Services Firm
16%
Government
11%
Computer Software Company
7%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
I find it difficult to access the database as I want with direct querying. I must write scripts, which requires speci...
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool ...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and ...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to ...
What is your experience regarding pricing and costs for Signavio Process Manager?
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to aff...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about Camunda, Microsoft, SAP and others in Business Process Design. Updated: June 2025.
858,435 professionals have used our research since 2012.