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Arctic Wolf Managed Detection and Response vs Huntress Managed ITDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Arctic Wolf's service reduces staffing needs, ensures 24/7 security, facilitates compliance, and helps maintain business continuity.
Sentiment score
4.8
Huntress Managed ITDR boosts efficiency and security with self-reliance, offering a 20% return and commercial growth benefits.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that.
Network Administrator at a real estate/law firm with 201-500 employees
I have seen a return on investment, definitely saving about 20% of time in triaging security incidents, which has led to much less panic.
DevOps at a marketing services firm with 51-200 employees
I really value how Huntress does most of the heavy lifting and monitoring for the identities.
President / Cybersecurity Consultant at a tech company with 1-10 employees
You will not be able to beat Huntress Managed ITDR on pricing, and that is considering the capabilities Huntress Managed ITDR provides at their price level.
SOC Analyst L2 at a computer software company with 51-200 employees
In terms of a return on investment for our security posture, it's absolutely paying for itself to ensure that we are better secure compared to what we were without it.
Head of IT at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.8
Arctic Wolf's customer support is highly rated for responsiveness and reliability, with competent technical and proactive threat management teams.
Sentiment score
8.3
Huntress Managed ITDR provides responsive, knowledgeable support, ensuring quick resolutions and positive, professional interactions rated highly by customers.
We have monthly meetings where they help us with network security.
Head of IT at AHMM
The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.
Network Administrator at a real estate/law firm with 201-500 employees
They have been very quick and respond within six to eight hours.
DevOps at a marketing services firm with 51-200 employees
They are quick to respond and help us explain why Huntress marked an identity in a certain way.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
I chose a rating of 10 for Huntress Managed ITDR because of the ease with which I can reach support.
Owner And Founder at Toucan Technology Group
I would rate the customer support a 10 out of 10.
IT Technician at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.6
Arctic Wolf scales well for SMEs with user-based licensing, praised for flexibility and seamless scaling from 50 to 3,000 users.
Sentiment score
7.9
Huntress Managed ITDR offers seamless scalability and integration, efficiently supporting diverse user needs while preventing performance issues.
From my understanding, the scalability of Arctic Wolf Managed Detection and Response is almost unlimited.
SDR at a outsourcing company with 501-1,000 employees
We had problems where endpoints would not update properly.
Data Security Manager at a retailer with 201-500 employees
Arctic Wolf Managed Detection and Response can handle anything from a small to medium enterprise to mid to large enterprise.
Account Exec at a consultancy with 11-50 employees
I've never had limitations on scaling or performance issues.
CTO at Accent Consulting
Huntress Managed ITDR is protecting about 120 users. In terms of the people that log into it, it's two or three IT admins, but we've got 120 licenses, so it's protecting 120 Microsoft accounts.
Head of IT at a tech services company with 51-200 employees
Whether there are ten users or three hundred, it attaches to the Microsoft tenant, making it effortless to scale.
Business Owner at Royal IT
 

Stability Issues

Sentiment score
8.6
Arctic Wolf Managed Detection and Response is exceptionally stable, offering 24/7 reliable services with minimal downtime or performance issues.
Sentiment score
9.2
Huntress Managed ITDR offers dependable, seamless performance with high stability, rare downtime, easy deployment, and automatic updates.
I would rate the stability of Huntress Managed ITDR as a ten, as I have not really experienced any downtime, bugs, or glitches.
Security Administrator at Charles IT
In terms of stability, the solution is very stable, and the cloud platform itself is reliable.
President / Cybersecurity Consultant at a tech company with 1-10 employees
Once it is deployed, it updates automatically and takes care of itself.
SOC Analyst L2 at a computer software company with 51-200 employees
 

Room For Improvement

Improvements needed in Arctic Wolf's speed, clarity, integrations, and support while addressing false positives and enhancing utilization features.
Huntress Managed ITDR needs better detection customization, UI improvements, advanced reporting, seamless integration, and performance enhancements.
The threat intelligence feature is expected to be a significant advantage.
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
I think Arctic Wolf Managed Detection and Response can be improved by utilizing tools such as AI and other tools to better formulate the data to not just be a data dump but to give better insights into what is going on.
Data Security Manager at a retailer with 201-500 employees
Some of the reports from Arctic Wolf Managed Detection and Response were difficult to understand, and it would take time to go through the report to actually be able to comprehend all of the data.
Systems administrator at a tech services company with 11-50 employees
Their support has been excellent, often providing clear solutions and accessible knowledge base articles.
Owner And Founder at Toucan Technology Group
There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu.
Business Owner at Royal IT
It's a very simple and easy-to-use interface in terms of recommendations and feedback.
Head of IT at a tech services company with 51-200 employees
 

Setup Cost

Arctic Wolf offers transparent pricing with high-value services; setup is easy, but additional features may increase costs.
Huntress Managed ITDR offers competitive and fair pricing, appreciated for affordability and no setup costs, despite some expense concerns.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
Head of IT at AHMM
It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.
Network Administrator at a real estate/law firm with 201-500 employees
I had no issues with pricing, setup cost, or licensing.
DevOps at a marketing services firm with 51-200 employees
Compared to other companies, Huntress keeps costs reasonable, offering 24/7 vigilance without price gouging.
Business Owner at Royal IT
I think it was two or three dollars a user a month.
Head of IT at a tech services company with 51-200 employees
The licensing cost, again, is a good price point that allows me to add it on to clients and it becomes a no-brainer for them to add it because the price of the service makes sense.
Director at Cloud4 Technology Limited
 

Valuable Features

Arctic Wolf excels in security with expert support, threat detection, seamless integration, and resources enhancing organizational security and efficiency.
Huntress Managed ITDR provides rapid deployment, real-time threat detection, and scalable security, enhancing client protection and SOC support.
Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch.
Network Administrator at a real estate/law firm with 201-500 employees
Arctic Wolf Managed Detection and Response has positively impacted my organization by making us feel much safer in terms of security.
DevOps at a marketing services firm with 51-200 employees
Additionally, if it is in the middle of the night, they have automated authorization to shut things down if they notice something is happening at an inconvenient hour, which is a fantastic help to the company.
Data Security Manager at a retailer with 201-500 employees
It provides protection against M365 identity compromises, like admin account breaches.
Business Owner at Royal IT
The best features of the solution are the fact that there are real people behind it who watch the alerts and then escalate as required, and the fact that there is an immediate support team or SOC team behind it if we have any questions.
Head of IT at a tech services company with 51-200 employees
The best feature is the lack of false positives; when we receive an alert from Huntress Managed ITDR, the majority of the time they are true positives that are actionable, unlike some other tools which generate a lot of noise.
Security Administrator at Charles IT
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
SOC as a Service (1st), Managed Detection and Response (MDR) (4th)
Huntress Managed ITDR
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

Arctic Wolf Managed Detection and Response and Huntress Managed ITDR aren’t in the same category and serve different purposes. Arctic Wolf Managed Detection and Response is designed for Managed Detection and Response (MDR) and holds a mindshare of 3.9%, down 9.3% compared to last year.
Huntress Managed ITDR, on the other hand, focuses on Identity Threat Detection and Response (ITDR), holds 6.3% mindshare, up 2.4% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Arctic Wolf Managed Detection and Response3.9%
SentinelOne Wayfinder Threat Detection and Response6.8%
CrowdStrike Falcon Complete MDR5.4%
Other83.9%
Managed Detection and Response (MDR)
Identity Threat Detection and Response (ITDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed ITDR6.3%
CrowdStrike Falcon12.2%
Microsoft Defender for Identity8.9%
Other72.6%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

Dan Stepanukha - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness
The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
Jeremy Harlan - PeerSpot reviewer
SOC Analyst L2 at a computer software company with 51-200 employees
Managed detection has stopped account takeovers and has strengthened our incident response playbooks
Their threat analytics and process insights are exceptional. When Huntress Managed ITDR finds malware, a virus, or a phishing email, their analytics have improved significantly over time. I remember when they were not very detailed, but now they provide comprehensive information down to the specific type of dependency affected on a host machine. They show us exactly where all the infected files are located on the computer, which makes cleanup straightforward and invaluable. I know they partner with Microsoft, and if you have Huntress Managed ITDR and Microsoft Defender, it is truly near real-time as stated. That is a very accurate claim.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Outsourcing Company
9%
Computer Software Company
9%
Financial Services Firm
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
My experience with pricing, setup cost, and licensing for Arctic Wolf Managed Detection and Response is that the pricing seemed to be fairly competitive compared to what was available, and they off...
What needs improvement with Arctic Wolf Managed Detection and Response?
I cannot think of anything regarding how Arctic Wolf Managed Detection and Response can be improved.
What is your primary use case for Arctic Wolf Managed Detection and Response?
My main use case for Arctic Wolf Managed Detection and Response is a 24/7 managed SOC. The native platform provided managed detection and response, along with log and telemetry ingestion capabiliti...
What needs improvement with Huntress Managed ITDR?
We've only had it a few months officially billed with an actual build of it. If I had to say a dislike would be I wish there was a little bit more customization. Right now, it's just out of the box...
What is your primary use case for Huntress Managed ITDR?
For us, it's more for managing and giving us visibility outside of the normal 8-to-5 or 9-to-5 business hours. For us, it's managing all the user identities and making sure that they're secure, eve...
 

Also Known As

Arctic Wolf AWN CyberSOC
No data available
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Information Not Available
Find out what your peers are saying about Huntress, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: June 2026.
900,228 professionals have used our research since 2012.