

Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR).
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that.
We have monthly meetings where they help us with network security.
The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.
We used Arctic Wolf Managed Detection and Response's support from time to time, and they were responsive.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
It works really nice and performs really efficiently after configuration.
The threat intelligence feature is expected to be a significant advantage.
Some of the reports from Arctic Wolf Managed Detection and Response were difficult to understand, and it would take time to go through the report to actually be able to comprehend all of the data.
We cannot fully secure these devices until they release an updated version of their agent software.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.
The pricing for Arctic Wolf Managed Detection and Response was comparable to other products.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The flexibility for creating manual workflows stands out.
| Product | Market Share (%) |
|---|---|
| Arctic Wolf Managed Detection and Response | 5.7% |
| Huntress Managed EDR | 7.5% |
| CrowdStrike Falcon Complete MDR | 7.3% |
| Other | 79.5% |
| Product | Market Share (%) |
|---|---|
| Cortex XSIAM | 2.4% |
| Splunk Enterprise Security | 7.4% |
| Wazuh | 7.3% |
| Other | 82.9% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
Cortex XSIAM acts as a critical element for SOC foundations, integrating SIEM and EDR capabilities, valued for threat detection and seamless security orchestration with Palo Alto Networks products.
Organizations find Cortex XSIAM beneficial for SOC foundations due to its capability to integrate SIEM and EDR tools, facilitating data collection, detection, and response. It connects with third-party data sources while reducing management effort and offering cost-effective alternatives to competitors like CrowdStrike and Trend Micro. Featuring automation and integration with Palo Alto Networks products, Cortex XSIAM enhances threat detection. Unified architecture allows a comprehensive view of attacks, further supported by machine learning and integration with existing vendor solutions, ensuring that users gain insights without significant manual log analysis.
What are Cortex XSIAM's key features?
What benefits are evident in Cortex XSIAM reviews?
Industries implement Cortex XSIAM mainly in technology-driven sectors where centralized endpoint protection and automation of forensic investigation are paramount. By integrating several third-party systems for incident response, companies in competitive markets leverage its attributes for heightened operational security efficiency. However, users note areas for improvement, such as Attack Surface Management and integration enhancements, to better suit tech-heavy industries needing extensive connectivity with cybersecurity solutions.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.