ArcSight Logger vs Dynatrace comparison

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ArcSight Logger

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Dynatrace compete in the IT operations management category. Dynatrace often has the upper hand with its advanced feature set that justifies its higher cost over ArcSight Logger.

Features: ArcSight Logger offers robust log management, key security event monitoring, and attractive affordability for users prioritizing cost-efficiency. Dynatrace boasts application performance monitoring, AI-driven problem detection, and insightful analytics, appealing to those seeking comprehensive solutions despite higher pricing.

Room for Improvement: ArcSight Logger could improve its intuitive search functionality, integration options, and user interface. Dynatrace users wish for enhanced customization capabilities, a simplified configuration process, and reduced complexity during initial setup.

Ease of Deployment and Customer Service: ArcSight Logger features a straightforward deployment process but needs better customer service responsiveness. Dynatrace provides robust support, easing deployment challenges, although initial complexity can be a hurdle.

Pricing and ROI: ArcSight Logger is appealing with lower setup costs, ideal for budget-conscious users. Dynatrace offers substantial returns with advanced monitoring capabilities, considered worth its higher initial cost for long-term value and comprehensive solutions.

To learn more, read our detailed ArcSight Logger vs. Dynatrace Report (Updated: June 2025).

ArcSight Logger vs. Dynatrace

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

24th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Dynatrace

Ranking in Log Management

7th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

347

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (2nd), Container Monitoring (1st), AIOps (3rd)

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Dynatrace is 5.0%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the search capability, which is simple to use."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"ArcSight provides the basic information that we want."

"It provides in-depth information on business activities once we log into the system."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

"ArcSight's robustness is its most valuable feature."

"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."

More ArcSight Logger pros

"Daily metrics which us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis."

"With PurePath, I am able to find the root cause of the error or bug existing in our system."

"Working with the user interface is a pleasure for any customer since it is fast, responsive, and very well designed."

"Dynatrace AppMon has allowed a deep dive review of performance problems in near real-time for our primary external website and related web apps and web services."

"The solution has a very good user interface."

"The dashboard gives us something to show managers and our business where the problems are. That's really been eye-opening for them. They can see, yes, this tool has been a good investment. They can see where the problems are and how we can take advantage of it for making those necessary corrections."

"The most valuable features are end user visibility, Smartscape, and the entire visibility of our data center, including SQL queries."

"It provides the whole perspective in a single place when trying to guide the right people to go to the right solution at any given point in time."

More Dynatrace pros

Cons

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"ArcSight has been sold two or three times, and the quality has decreased."

"I would like to see better scheduling in the next release of this solution."

"The integration with other systems could be improved."

"We have had problems with archiving."

"The next release should have AI capabilities."

More ArcSight Logger cons

"The solution could improve on integration, cloud services, and making the configuration less difficult."

"Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great."

"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."

"It's not very scalable, we cannot add another server onto it."

"The container platform could include more value-added features."

"Possibly include some network monitoring capabilities."

"I also wish there was the ability to do alert filtering before it triggered an alert with PagerDuty/OpsGenie/Slack."

"We sometimes have to run plugins on docker containers."

More Dynatrace cons

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"ArcSight is an expensive solution."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"The pricing is quite harsh."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"We have a lifetime license, so we don't pay a monthly fee."

"I would rate the product a seven out of ten since it's an enterprise product."

"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."

"Just go with Dynatrace. Just start with Dynatrace. Do not go into AppMon. Start with Dynatrace, because AppMon is going to give you so much extra stuff that 99% of your user base will not need it, including yourself."

"I think the pricing is at a fair value for what it is."

"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."

"Our annual costs were about the same for both AppDynamics and Dynatrace."

"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."

"Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications."

"Financially Dynatrace was a lot more expensive than AppDynamics."

More Dynatrace pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Log Management solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

18%

Government

Educational Organization

29%

Financial Services Firm

18%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Product Reports

Download ArcSight Logger product report

ArcSight Logger

June 2025

Download Dynatrace product report

April 2025

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express