ArcSight Logger vs Dynatrace comparison

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ArcSight Logger

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Dynatrace compete in the IT operations management category. Dynatrace often has the upper hand with its advanced feature set that justifies its higher cost over ArcSight Logger.

Features: ArcSight Logger offers robust log management, key security event monitoring, and attractive affordability for users prioritizing cost-efficiency. Dynatrace boasts application performance monitoring, AI-driven problem detection, and insightful analytics, appealing to those seeking comprehensive solutions despite higher pricing.

Room for Improvement: ArcSight Logger could improve its intuitive search functionality, integration options, and user interface. Dynatrace users wish for enhanced customization capabilities, a simplified configuration process, and reduced complexity during initial setup.

Ease of Deployment and Customer Service: ArcSight Logger features a straightforward deployment process but needs better customer service responsiveness. Dynatrace provides robust support, easing deployment challenges, although initial complexity can be a hurdle.

Pricing and ROI: ArcSight Logger is appealing with lower setup costs, ideal for budget-conscious users. Dynatrace offers substantial returns with advanced monitoring capabilities, considered worth its higher initial cost for long-term value and comprehensive solutions.

To learn more, read our detailed ArcSight Logger vs. Dynatrace Report (Updated: April 2025).

ArcSight Logger vs. Dynatrace

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Dynatrace

Ranking in Log Management

5th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

346

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Dynatrace is 5.0%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is one of the best products available in the market."

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

"It's an efficient solution."

"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."

More ArcSight Logger pros

"PureStack, I just love it. It can give visibility from the end-user perspective right through to the code level. That's the most valuable feature."

"Reduced incidents, as alert monitoring aids in quicker resolution of events."

"Simple classic but effective UI (unlike some modern UI's out there that have too much white-space)"

"The overall application monitoring ability to do alerts."

"In terms of explaining to a customer how their data works, it has been a great tool. Instead of trying to draw it out, then hoping that is exactly where the data goes."

"The way it shows a problem on the dashboard is pretty good."

"Reduces the amount of knowledge that is needed by applications consuming this data."

"The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."

More Dynatrace pros

Cons

"We find that the search and access functionality is quite slow."

"It would be better if the product is cheaper."

"The solution could be improved in maintenance settings."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"The solution should make it possible to integrate network analysis features."

"The console in older versions is not user-friendly."

"I would like to see better scheduling in the next release of this solution."

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

More ArcSight Logger cons

"More integrations could prove very beneficial to us."

"The user interface for the management functions is not particularly intuitive for even the most common features."

"They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools."

"The business use case is that most people want to see how many orders came in. I'd like to be able to get data out of JavaScript tags, and capture more data. I think that would make it much more useful, rather than using Google Analytics. Instead, have one tool to capture all the stack, that would make it easy."

"It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace."

"Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible."

"We're developing more and more microservices and, each time, for an AppMon license, you have to deploy it, you have to configure it, you to get charged for it. It's very time-consuming."

"Enterprise Synthetic of DC RUM can be made more robust."

More Dynatrace cons

Pricing and Cost Advice

"ArcSight is an expensive solution."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"The pricing is quite harsh."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"I would rate the product a seven out of ten since it's an enterprise product."

"We have a lifetime license, so we don't pay a monthly fee."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"This is an expensive solution, but it is also worth the money."

"We asked for a three-year license, and the price was quite good."

"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."

"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."

"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."

"The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it."

"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."

"If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."

More Dynatrace pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Log Management solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

17%

Government

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Product Reports

ArcSight Logger

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

ArcSight Logger vs. Dynatrace