We performed a comparison between ArcSight Logger and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"ArcSight's robustness is its most valuable feature."
"The machine learning is a good feature."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"It's a robust, mature product and you can do some really complex operations and analytics."
"The technical support team is good...It is a scalable solution."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"Overall, it has provided improved stability to our system both within prod and non-prod environments."
"The initial setup was straightforward. The documentation and the university helped on Dynatrace."
"Metrics for CPU, memory, network, and disk. It provides extensive end-user, application, and infrastructure platform and technology support, including mobile, web browser, Java, .NET, PHP, servers, networks, and mainframe."
"Our customers are now able to control their infrastructure with a single tool, and can easily check the connections with all components."
"Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps"
"It identifies problem areas and performance issues."
"The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios."
"Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."
"I would like to see better scheduling in the next release of this solution."
"The solution should make it possible to integrate network analysis features."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The platform is quite expensive. They should reduce its cost."
"The solution must provide readymade connectors for different applications."
"The product's connectors should work better and the user manuals need an update."
"The console in older versions is not user-friendly."
"It would be better if the product is cheaper."
"We sometimes have to run plugins on docker containers."
"I would like to know if classes and methods selected in "Method Sensor Rules" were changed in the applications, and not depend on the developers to warn us."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"Our main problems have been that it has a high learning curve to it. I've used it for about three years now and I'm still learning it. There are some videos and there is some documentation out there, but it still requires you to delve into the tool to learn it. A little bit more comprehensive self-paced training would help."
"It can be improved in narrowing the exact exception/ERROR in application monitoring."
"I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook)."
"Regarding features, it would be good if there would be some features regarding app security."
"Pretty much every month there are new features. However, its information on those new features is scarce."
ArcSight Logger is ranked 29th in Log Management with 30 reviews while Dynatrace is ranked 4th in Log Management with 340 reviews. ArcSight Logger is rated 7.8, while Dynatrace is rated 8.8. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our ArcSight Logger vs. Dynatrace report.
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