Arcserve UDP vs OpenText Data Protector comparison

Arcserve and OpenText are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while OpenText is ranked #26 with an average rating of 9.0. Arcserve holds a 1.1% mindshare in BRS, compared to OpenText’s 0.9% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

2,452 Views
2,207 Comparison Views

80% willing to recommend

Arcserve UDP

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and OpenText Data Protector are two robust solutions in the data protection market. OpenText Data Protector has the upper hand due to its extensive features that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery features, ease of use, and reliable performance. OpenText Data Protector stands out with its advanced data governance, scalability, and appeals to enterprises with complex needs. Users find OpenText more feature-rich despite the steeper learning curve.

Room for Improvement: Arcserve UDP users suggest enhancing its cloud integration and improving reporting capabilities. OpenText Data Protector users desire a more intuitive setup process and faster issue resolution from support. The scope for improvement in both products highlights distinct user priorities.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment and responsive customer service. OpenText Data Protector, although more intricate to deploy, benefits from detailed documentation and a supportive user community. Both products offer dependable customer service, but Arcserve's simplicity scores higher with users.

Pricing and ROI: Arcserve UDP is recognized for its cost-effectiveness and predictable licensing, offering substantial ROI for small to mid-sized businesses. OpenText Data Protector, though initially more expensive, delivers value through its advanced capabilities and is often seen as a worthwhile investment for large enterprises despite its higher cost.

To learn more, read our detailed Arcserve UDP vs. OpenText Data Protector Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (17th)

OpenText Data Protector

Ranking in Backup and Recovery

26th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of OpenText Data Protector is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
OpenText Data Protector	0.9%
Other	98.0%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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reviewer1751496

Project Manager and Technical Consultant at a computer software company with 201-500 employees

Provides effective backup for physical servers and needs improvements for cloud compatibility

We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's simple to set up."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The ROI is very good because of the speed of the backup."

"The product provides instant and virtual standbys."

"The backup is the most valuable feature. It also makes storage very easy."

"The standard backup and restore feature is most used."

"It is a very stable solution...It is a scalable solution."

More Arcserve UDP pros

"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy."

"The tool's most valuable aspect is its ease of management. It was not complex. In terms of features, I can mention a couple of things. For example, if you need to restore a VM, you can do it with multiple streams in OpenText Data Protector, which is an advantage over Commvault, from what I've noticed, having worked with multiple tools. Another thing is the Oracle backups; configuring Oracle backups is much easier in OpenText Data Protector."

"The most valuable feature is the capability to back up our SQL server."

"The stability of the product seems to be quite good."

"If you have an idea of what you are doing, it's very flexible and very stable."

"Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions."

"The initial setup is very easy."

"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."

More OpenText Data Protector pros

Cons

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"We could not go into granular details of retrieving backup information."

"Every time I change the disc, I have to do a full backup."

"Its interface can be improved. I find it unintuitive."

"The initial setup was complex."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

More Arcserve UDP cons

"VMware backup integration and cloud recovery is lacking."

"Microfocus needs to build a partnership with other vendors in addition to HPE as far as cloud consolidation of backups."

"This solution is not scalable."

"The technical support was very slow."

"Virtualization."

"We have a lot of requests for the Micro Focus team, particularly in terms of the Japanese data pattern, as it's not as good now. The Japanese data pattern accuracy of the Micro Focus Data Protector needs to be improved because there are a lot of false negatives and false positives. We are currently testing this and our product team has been communicating with the Micro Focus team."

"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."

"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."

More OpenText Data Protector cons

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The pricing is moderate."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"I do not work with the pricing or licensing issues of the solution for our organization."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"In comparison to other vendors, it is a low-cost solution."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"The solution is very expensive."

More Arcserve UDP pricing and cost advice

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

"Pricing for Micro Focus Data Protector is reasonable."

"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"It is fast, reliable, and its licensing policy is great."

"The product is cheaper than Commvault."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"Our licensing is on a capacity basis."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Government

Comms Service Provider

Performing Arts

10%

Manufacturing Company

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

What is your primary use case for Micro Focus Data Protector?

We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 16% of the time

Rubrik vs Arcserve UDP

Compared 7% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 6% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

HPE Zerto Software vs Arcserve UDP

Compared 4% of the time

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Veeam Data Platform vs OpenText Data Protector

Compared 26% of the time

Commvault Cloud vs OpenText Data Protector

Compared 11% of the time

Dell Avamar vs OpenText Data Protector

Compared 7% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 6% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 6% of the time

More OpenText Data Protector Competitors

Product Reports

Buyer's Guide

Arcserve UDP

December 2025

Download Arcserve UDP product report

Buyer's Guide

OpenText Data Protector

December 2025

Download OpenText Data Protector product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

Arcserve UDP vs. OpenText Data Protector

December 2025

Free Report: Arcserve UDP vs. OpenText Data Protector

Find out what your peers are saying about Arcserve UDP vs. OpenText Data Protector and other solutions. Updated: December 2025.

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