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Arcserve UDP vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
32nd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
OpenText Data Protector
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.2% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
Arcserve UDP1.1%
Other97.9%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical functionalities."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature is the duplication."
"Easy restoration and the solution works quickly."
"The backup is the most valuable feature. It also makes storage very easy."
"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."
"It works out of the box, and it saves my life a lot."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want, I do not have to restore the whole virtual machine, I can just right-click, open it in Arcserve view, and copy anything I want to add to the production, and the restore function is very fast, which is a huge benefit."
"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."
"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."
"For our data there is no price."
"The initial setup wasn’t that complex, because Data Protector recognized all the tapes automatically, and we could adapt some settings."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"It is a very good application that does the job and provides everything any basic backup application should do."
"HP Data Protector integration with RMAN is very stable, robust and provides good diagnostics features to troubleshoot backup issues."
"The solution is easy to use."
 

Cons

"The technical support was horrible. That's why we switched."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Taking a snapshot level backup with this solution is very slow compared to other products."
"They could work on their marketing approach. I don't see many people leveraging it."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"We have to use a Microsoft hypervisor for installation which is expensive."
"Its interface can be improved. I find it unintuitive."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"The Data Protector software service shuts down randomly sometimes."
"They could really improve on the integrity. A lot of times I get the log error or no log message."
"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."
"The graphical interface needs to be improved."
"I do not think that this solution is relevant in the current IT market. They have not upgraded their features and functionalities which makes it difficult for them to remain competitive."
"The Disk Agent feature is pretty basic, for instance, with the included wildcards."
"I don't use it today on a regular basis, but there are always feature improvements that our customers are looking for, such as more integration from an API perspective with different applications and cloud platforms."
"Data Protector is great software, but after we started getting support from Micro Focus, it was taking too much time, there was too much delay."
 

Pricing and Cost Advice

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"There is an annual license required for this solution and it is priced well."
"The solution is not very expensive, but it is not cheap."
"The solution is priced well compared to other solutions."
"The solution is very expensive."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
"The solution requires paying for a license."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"The pricing is neither too expensive nor very cheap."
"It is fast, reliable, and its licensing policy is great."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
10%
Marketing Services Firm
8%
Financial Services Firm
20%
Construction Company
11%
Outsourcing Company
11%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Arcserve UDP vs. OpenText Data Protector and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.