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Arcserve UDP vs OpenText Data Protector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
26th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (15th)
OpenText Data Protector
Ranking in Backup and Recovery
49th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, up from 1.1% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
OpenText Data Protector1.0%
Other97.8%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The recovery part of the product is very good."
"I like the tool's speed."
"The most valuable feature of Arcserve UDP is live replication."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Our customers are happy with the product’s functionality."
"The ROI is very good because of the speed of the backup, so our IT staff don't waste time doing unnecessary work and can set up and focus on other tasks."
"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."
"The backup is the most valuable feature. It also makes storage very easy."
"I'm not sure in dollars our ROI, but the system has definitely paid for itself time and time again."
"Originally, the benefit from Data Protector was that it fitted in because we buy HPE storage."
"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."
"Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions."
"The reliability of HP Data Protector is the most valuable feature for us."
"Backup of SAP/Oracle -- they are more robust than the competition."
"A few of the most valuable features for us are backup and restore, the SQL databases, and the exchange and VM's on tape libraries and disks."
"Reliable Utility that would help a lot to automate backups and recovery operations"
 

Cons

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"The high use of RAM memory is a headache for those who want to implement the system with all the resources in use."
"The solution's reporting could be improved and should provide customized reports."
"The tool doesn't provide cloud integration in India."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"Licensing is an area that needs improvement. I have had six support calls in the last two years all related to licensing because the license would stop all of a sudden."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The product is not user-friendly."
"Some security aspects in Data Protector could be improved."
"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."
"It has a reputation for bugginess."
"I really wouldn't recommend others to use this solution - especially when it comes to the technical support."
"While technically it's a good product, the technical support is an area that could use a lot of improvement."
"Be ready for an exercise in frustration, but once all the problems are resolved, then you’re OK."
"The scalability could be a bit better, actually, because that connects to the stability question."
"The initial setup was complex in terms of IT, the business, and our technical support."
 

Pricing and Cost Advice

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I feel that the product is fairly priced."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"It is approximately $400 to purchase a virtual service outright."
"The price of this product is high and it should be lower."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"The solution requires paying for a license."
"It is fast, reliable, and its licensing policy is great."
"Pricing for Micro Focus Data Protector is reasonable."
"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
"Our licensing is on a capacity basis."
"It is more affordable compared to other vendors."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Construction Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
18%
Outsourcing Company
14%
Construction Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your primary use case for StorageCraft ShadowProtect?
The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Arcserve UDP vs. OpenText Data Protector and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.