Arcserve UDP vs OpenText Data Protector comparison

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Arcserve Logo
5,055 views|3,419 comparisons
84% willing to recommend
OpenText Logo
2,394 views|1,571 comparisons
80% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arcserve UDP and OpenText Data Protector based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Arcserve UDP vs. OpenText Data Protector Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Instant recovery is the most valuable feature of Arcserve UDP.""The product's deployment process was straightforward.""It allows us to back up all the servers and centrally manage them.""The product provides instant and virtual standbys.""The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging.""The data protection functionality is the most valuable feature of this solution.""It is easy to configure.""It is a very stable solution...It is a scalable solution."

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"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication.""Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration.""The stability of the product seems to be quite good.""The initial setup was relatively easy.""Backup of SAP/Oracle -- they are more robust than the competition.""This solution is quite stable because we have only three users.""The initial setup is very easy.""What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."

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Cons
"They could work on their marketing approach. I don't see many people leveraging it.""The product is not user-friendly.""The speed of restores should be improved. We have found the speed of large restores rather slow.""It takes much time to verify and consolidate images for backups.""Its interface can be improved. I find it unintuitive.""The initial setup was complex.""A lot of their new technologies are not very good.""Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

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"The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support.""In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations.""I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users.""The technical support was very slow.""Other tools seem to be easier to use.""I would like to see a better user interface in the next release.""I do not think that this solution is relevant in the current IT market. They have not upgraded their features and functionalities which makes it difficult for them to remain competitive.""Microfocus needs to build a partnership with other vendors in addition to HPE as far as cloud consolidation of backups."

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Pricing and Cost Advice
  • "I do not work with the pricing or licensing issues of the solution for our organization."
  • "We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
  • "Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
  • "The price of this product is high and it should be lower."
  • "It is approximately $400 to purchase a virtual service outright."
  • "There is an annual license required for this solution and it is priced well."
  • "Pricing is most likely comparable."
  • "The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
  • More Arcserve UDP Pricing and Cost Advice →

  • "Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
  • "The licensing structure provides cost savings to business."
  • "It is fast, reliable, and its licensing policy is great."
  • "Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
  • "In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
  • "The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
  • "The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
  • "The solution requires paying for a license."
  • More OpenText Data Protector Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four… more »
    Top Answer:The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log… more »
    Top Answer:The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
    Top Answer: I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
    Top Answer:The licensing cost is too high. It costs us a lot when we migrate with the appliance.
    Top Answer:OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be… more »
    Ranking
    18th
    out of 133 in Backup and Recovery
    Views
    5,055
    Comparisons
    3,419
    Reviews
    16
    Average Words per Review
    487
    Rating
    7.8
    23rd
    out of 133 in Backup and Recovery
    Views
    2,394
    Comparisons
    1,571
    Reviews
    13
    Average Words per Review
    601
    Rating
    6.5
    Comparisons
    Also Known As
    StorageCraft ShadowProtect, StorageCraft Backup Analyzer
    Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
    Learn More
    Overview
    Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.
    OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.
    Sample Customers
    ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
    GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
    Top Industries
    REVIEWERS
    Construction Company22%
    Non Tech Company11%
    Wholesaler/Distributor6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider7%
    Government7%
    Non Profit7%
    REVIEWERS
    Manufacturing Company14%
    Financial Services Firm14%
    Comms Service Provider9%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm12%
    Manufacturing Company11%
    Government7%
    Company Size
    REVIEWERS
    Small Business57%
    Midsize Enterprise20%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    REVIEWERS
    Small Business24%
    Midsize Enterprise21%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    Arcserve UDP vs. OpenText Data Protector
    March 2024
    Find out what your peers are saying about Arcserve UDP vs. OpenText Data Protector and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while OpenText Data Protector is ranked 23rd in Backup and Recovery with 99 reviews. Arcserve UDP is rated 7.6, while OpenText Data Protector is rated 7.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Symantec Data Loss Prevention. See our Arcserve UDP vs. OpenText Data Protector report.

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.