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Arcserve UDP vs NetApp SnapCenter comparison

Arcserve and NetApp are both solutions in the Backup and Recovery category. Arcserve is ranked #24 with an average rating of 6.8, while NetApp is ranked #53 with an average rating of 7.0. Arcserve holds a 1.1% mindshare in BRS, compared to NetApp’s 0.7% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.
Arcserve UDP
Read 43 Arcserve UDP reviews
  • 2,434 Views
  • 2,118 Comparison Views
84% willing to recommend
NetApp SnapCenter
Read 27 NetApp SnapCenter reviews
  • 1,268 Views
  • 1,192 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and NetApp SnapCenter are leading solutions in the data protection and management space. Users express a preference for NetApp SnapCenter's comprehensive feature set, while Arcserve UDP garners positive feedback for its ease of use and customer support.

Features: Users value Arcserve UDP for its solid backup options, including incremental backups, flexible scheduling, and easy management. NetApp SnapCenter is praised for its seamless integration with multiple applications and environments, robust end-to-end data management, and comprehensive monitoring and reporting capabilities.

Room for Improvement: User reviews suggest Arcserve UDP can benefit from enhanced reporting tools, improved scalability, and better UI/UX design. For NetApp SnapCenter, feedback indicates a need for better error logging, quicker restoration times, and more intuitive user navigation.

Ease of Deployment and Customer Service: Arcserve UDP users find the setup process quick and appreciate responsive customer service. NetApp SnapCenter has a steeper learning curve but benefits from extensive documentation and strong vendor support post-deployment.

Pricing and ROI: Arcserve UDP is noted for being budget-friendly with an appealing ROI, particularly for small to medium businesses. NetApp SnapCenter, while more expensive, is viewed as a worthy investment due to its broad feature set and integration capabilities. Arcserve UDP is favored for cost-effectiveness, whereas NetApp SnapCenter is considered an investment in comprehensive functionality.

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To learn more, read our detailed Arcserve UDP vs. NetApp SnapCenter Report (Updated: September 2025).
Buyer's Guide
Arcserve UDP vs. NetApp SnapCenter
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
NetApp SnapCenter
Ranking in Backup and Recovery
53rd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of NetApp SnapCenter is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Arcserve UDP1.1%
NetApp SnapCenter0.7%
Other98.2%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Read full review
MervynMorgan - PeerSpot reviewer
Enables us to save data for data projection but could improve its integration with other backup solutions
NetApp SnapCenter is highly efficient because it allows you to automate the creation of snapshots. Instead of manually creating snapshots using IMS or HMS, you can schedule and automate them, specifying the timing and frequency. This eliminates the need for daily manual intervention and streamlines the process. SnapCenter also enables you to assign specific user roles to manage these tasks, enhancing efficiency. SnapCenter ensures that your LPOs and RTOs are extremely quick. Although it may seem expensive initially, after using it for a while, you'll appreciate the efficiencies and gains it provides. I recommend the solution. Overall, I rate the solution a seven out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The standard backup and restore feature is most used."
"The recovery part of the product is very good."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The most valuable feature of Arcserve UDP is its decompression capability."
"Our customers are happy with the product’s functionality."
"The most valuable feature is the duplication."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
More Arcserve UDP pros
"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"Most banks and financial institutions use the solution."
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."
"It helps with strategic planning because it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery."
"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
More NetApp SnapCenter pros
 

Cons

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"We have to use a Microsoft hypervisor for installation which is expensive."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The product is not user-friendly."
"The initial setup was complex."
"Its interface can be improved. I find it unintuitive."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"They could work on their marketing approach. I don't see many people leveraging it."
More Arcserve UDP cons
"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid."
"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."
"The tool could be faster."
"Plugins should be developed in shorter times. Performance generally could be a little bit faster."
"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"The product lags in terms of availability."
"One thing that might be improved is the ease of management."
More NetApp SnapCenter cons
 

Pricing and Cost Advice

"There is an annual license required for this solution and it is priced well."
"The solution is expensive."
"I feel that the product is fairly priced."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The solution is very expensive."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
More Arcserve UDP pricing and cost advice
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"The product is inexpensive."
"It's free. The license is included with other NetApp products."
"We have a site license, so it comes with the product."
"Pricing is very good because if you already have NepApp controllers, then it's included."
"The license for SnapCenter was included with the storage array."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
11%
Manufacturing Company
8%
Government
7%
Manufacturing Company
17%
Computer Software Company
10%
Financial Services Firm
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise11
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
See all answers
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
See all answers
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
See all answers
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
See all answers
What needs improvement with NetApp SnapCenter?
The interface usability needs improvement. It should be more user-friendly and easier for customers to use.
See all answers
What is your primary use case for NetApp SnapCenter?
I help my customers to install and integrate NetApp SnapCenter ( /products/netapp-snapcenter-reviews ). The solution is used for central consolidation of NetApp ( /products/netapp-41749-reviews ) d...
See all answers
 

Comparisons

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Compared 11% of the time
Acronis Cyber Protect vs Arcserve UDP Logo
Acronis Cyber Protect vs Arcserve UDP
Compared 10% of the time
HPE Zerto Software vs Arcserve UDP Logo
HPE Zerto Software vs Arcserve UDP
Compared 6% of the time
Dell PowerProtect Data Manager vs Arcserve UDP Logo
Dell PowerProtect Data Manager vs Arcserve UDP
Compared 6% of the time
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Synology DSM vs NetApp SnapCenter Logo
Synology DSM vs NetApp SnapCenter
Compared 22% of the time
Commvault Cloud vs NetApp SnapCenter Logo
Commvault Cloud vs NetApp SnapCenter
Compared 14% of the time
Veeam Data Platform vs NetApp SnapCenter Logo
Veeam Data Platform vs NetApp SnapCenter
Compared 14% of the time
Veritas NetBackup vs NetApp SnapCenter Logo
Veritas NetBackup vs NetApp SnapCenter
Compared 11% of the time
Rubrik vs NetApp SnapCenter Logo
Rubrik vs NetApp SnapCenter
Compared 11% of the time
More NetApp SnapCenter Competitors
 

Product Reports

Buyer's Guide
Arcserve UDP
October 2025
Arcserve UDP reportDownload Arcserve UDP product report
Buyer's Guide
NetApp SnapCenter
September 2025
NetApp SnapCenter reportDownload NetApp SnapCenter product report
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
SnapCenter
 

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.
Arcserve

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp
 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
All for One Steeb AG, Accenture
Buyer's Guide
Arcserve UDP vs. NetApp SnapCenter
September 2025
Free Report: Arcserve UDP vs. NetApp SnapCenter
Find out what your peers are saying about Arcserve UDP vs. NetApp SnapCenter and other solutions. Updated: September 2025.
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