Arcserve UDP vs NetApp SnapCenter comparison

Arcserve and NetApp are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while NetApp is ranked #44 with an average rating of 7.7. Arcserve holds a 1.1% mindshare in BRS, compared to NetApp’s 0.8% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

NetApp SnapCenter

Read 28 NetApp SnapCenter reviews

1,622 Views
1,557 Comparison Views

100% willing to recommend

Arcserve UDP

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and NetApp SnapCenter are leading solutions in the data protection and management space. Users express a preference for NetApp SnapCenter's comprehensive feature set, while Arcserve UDP garners positive feedback for its ease of use and customer support.

Features: Users value Arcserve UDP for its solid backup options, including incremental backups, flexible scheduling, and easy management. NetApp SnapCenter is praised for its seamless integration with multiple applications and environments, robust end-to-end data management, and comprehensive monitoring and reporting capabilities.

Room for Improvement: User reviews suggest Arcserve UDP can benefit from enhanced reporting tools, improved scalability, and better UI/UX design. For NetApp SnapCenter, feedback indicates a need for better error logging, quicker restoration times, and more intuitive user navigation.

Ease of Deployment and Customer Service: Arcserve UDP users find the setup process quick and appreciate responsive customer service. NetApp SnapCenter has a steeper learning curve but benefits from extensive documentation and strong vendor support post-deployment.

Pricing and ROI: Arcserve UDP is noted for being budget-friendly with an appealing ROI, particularly for small to medium businesses. NetApp SnapCenter, while more expensive, is viewed as a worthy investment due to its broad feature set and integration capabilities. Arcserve UDP is favored for cost-effectiveness, whereas NetApp SnapCenter is considered an investment in comprehensive functionality.

To learn more, read our detailed Arcserve UDP vs. NetApp SnapCenter Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. NetApp SnapCenter

December 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.

Sentiment score

8.5

NetApp SnapCenter enhances efficiency and cost-effectiveness with quicker backups, saving 70% in time and reducing manual effort.

No quotes available

For more quotes and insights, download the Arcserve UDP report

No quotes available

For more quotes and insights, download the NetApp SnapCenter report

Customer Service

Sentiment score

7.0

Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.

Sentiment score

9.0

NetApp SnapCenter support is praised for expertise and responsiveness, despite occasional process frustrations and documentation issues.

I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

The support from NetApp is very good, and I would rate it as ten points.

KirillKolesnikov

IT Technical Architect at AVALIS

The technical support from NetApp is excellent.

SaneeshC

Sr. engineer at Sify Technologies

For more quotes and insights, download the NetApp SnapCenter report

Scalability Issues

Sentiment score

4.6

Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.

Sentiment score

7.5

NetApp SnapCenter efficiently supports scalable backup solutions for small to medium businesses, allowing resource extension and role-based management.

No quotes available

For more quotes and insights, download the Arcserve UDP report

No quotes available

For more quotes and insights, download the NetApp SnapCenter report

Stability Issues

Sentiment score

7.5

Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.

Sentiment score

8.7

NetApp SnapCenter is stable and compatible, but updates for complex systems can occasionally introduce performance issues and bugs.

No quotes available

For more quotes and insights, download the Arcserve UDP report

Even though we have used multiple products in the private cloud, with NetApp, we haven't found any glitches.

SaneeshC

Sr. engineer at Sify Technologies

For more quotes and insights, download the NetApp SnapCenter report

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.

NetApp SnapCenter needs interface improvements, better integration, enhanced performance, and user-friendly documentation to address management and compatibility issues.

No quotes available

For more quotes and insights, download the Arcserve UDP report

It should be more user-friendly and easier for customers to use.

KirillKolesnikov

IT Technical Architect at AVALIS

For more quotes and insights, download the NetApp SnapCenter report

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.

NetApp SnapCenter often includes licensing with hardware purchases, offering cost-effective solutions with Standard and Advanced Capacity licenses.

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.

KirillKolesnikov

IT Technical Architect at AVALIS

For more quotes and insights, download the NetApp SnapCenter report

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.

NetApp SnapCenter offers easy backup, centralized management, integration, and secure access, ensuring efficient data protection and quick restoration.

I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

The product is very stable and easy to install, which saves a significant amount of time during deployment.

KirillKolesnikov

IT Technical Architect at AVALIS

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter.

SaneeshC

Sr. engineer at Sify Technologies

For more quotes and insights, download the NetApp SnapCenter report

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

NetApp SnapCenter

Ranking in Backup and Recovery

44th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of NetApp SnapCenter is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
NetApp SnapCenter	0.8%
Other	98.1%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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SaneeshC

Sr. engineer at Sify Technologies

Has reduced backup time for large workloads and supports smooth workload migration

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Comms Service Provider

Government

Manufacturing Company

14%

Computer Software Company

10%

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	12

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product team handles the commercial aspects of pricing.

See all answers

What needs improvement with NetApp SnapCenter?

We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.

See all answers

What is your primary use case for NetApp SnapCenter?

The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...

See all answers

Comparisons

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Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

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Synology DSM vs NetApp SnapCenter

Compared 14% of the time

Veeam Data Platform vs NetApp SnapCenter

Compared 11% of the time

Commvault Cloud vs NetApp SnapCenter

Compared 8% of the time

Rubrik vs NetApp SnapCenter

Compared 8% of the time

Cohesity DataProtect vs NetApp SnapCenter

Compared 6% of the time

More NetApp SnapCenter Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

Download Arcserve UDP product report

Buyer's Guide

NetApp SnapCenter

January 2026

Download NetApp SnapCenter product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

SnapCenter

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

All for One Steeb AG, Accenture

Buyer's Guide

Arcserve UDP vs. NetApp SnapCenter

December 2025

Free Report: Arcserve UDP vs. NetApp SnapCenter

Find out what your peers are saying about Arcserve UDP vs. NetApp SnapCenter and other solutions. Updated: December 2025.

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