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Arcserve UDP vs NetApp SnapCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
NetApp SnapCenter
Ranking in Backup and Recovery
51st
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of NetApp SnapCenter is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Mir Gulzar Ahmed - PeerSpot reviewer
Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command
It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to configure."
"The most valuable features are the replication to the cloud and the deduplication."
"Easy restoration and the solution works quickly."
"It is a very stable solution...It is a scalable solution."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The ROI is very good because of the speed of the backup."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."
"I like the instant backups and recovery feature that SnapCenter provides within NetApp storage systems."
"It's a centralized, easy-to-use solution empowering RBAC management, monitoring, notifications, extensive logging, and backup schedules for standalone as well as groups of the same types of environments. The cloning capabilities accelerate development."
"The main advantage is its fast backup and restore."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"It's integrated with VMware vCenter. You can also see the backups there and you can do a restore completely out of vCenter."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
 

Cons

"It takes much time to verify and consolidate images for backups."
"Backups are very slow and time consuming."
"Its interface can be improved. I find it unintuitive."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The product is not user-friendly."
"The solution can improve by allowing older versions to support the latest version of the OS."
"The support could be more knowledgeable and faster."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."
"The product lags in terms of availability."
"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."
"It needs to support vSphere 6.7."
"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
 

Pricing and Cost Advice

"Pricing is most likely comparable."
"The solution is expensive."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is not very expensive, but it is not cheap."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The solution is very expensive."
"There is an annual license required for this solution and it is priced well."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"It's free. The license is included with other NetApp products."
"The product is inexpensive."
"The license for SnapCenter was included with the storage array."
"We have a site license, so it comes with the product."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
"Pricing is very good because if you already have NepApp controllers, then it's included."
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Manufacturing Company
20%
Computer Software Company
14%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about NetApp SnapCenter?
Most banks and financial institutions use the solution.
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
What needs improvement with NetApp SnapCenter?
The interface usability needs improvement. It should be more user-friendly and easier for customers to use.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
SnapCenter
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
All for One Steeb AG, Accenture
Find out what your peers are saying about Arcserve UDP vs. NetApp SnapCenter and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.