Arcserve UDP vs NetApp SnapCenter comparison

Arcserve and NetApp are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while NetApp is ranked #50 with an average rating of 7.5. Arcserve holds a 1.2% mindshare in BRS, compared to NetApp’s 0.7% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,735 Views
2,352 Comparison Views

84% willing to recommend

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

1,207 Views
1,135 Comparison Views

100% willing to recommend

Arcserve UDP

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and NetApp SnapCenter are leading solutions in the data protection and management space. Users express a preference for NetApp SnapCenter's comprehensive feature set, while Arcserve UDP garners positive feedback for its ease of use and customer support.

Features: Users value Arcserve UDP for its solid backup options, including incremental backups, flexible scheduling, and easy management. NetApp SnapCenter is praised for its seamless integration with multiple applications and environments, robust end-to-end data management, and comprehensive monitoring and reporting capabilities.

Room for Improvement: User reviews suggest Arcserve UDP can benefit from enhanced reporting tools, improved scalability, and better UI/UX design. For NetApp SnapCenter, feedback indicates a need for better error logging, quicker restoration times, and more intuitive user navigation.

Ease of Deployment and Customer Service: Arcserve UDP users find the setup process quick and appreciate responsive customer service. NetApp SnapCenter has a steeper learning curve but benefits from extensive documentation and strong vendor support post-deployment.

Pricing and ROI: Arcserve UDP is noted for being budget-friendly with an appealing ROI, particularly for small to medium businesses. NetApp SnapCenter, while more expensive, is viewed as a worthy investment due to its broad feature set and integration capabilities. Arcserve UDP is favored for cost-effectiveness, whereas NetApp SnapCenter is considered an investment in comprehensive functionality.

To learn more, read our detailed Arcserve UDP vs. NetApp SnapCenter Report (Updated: July 2025).

Buyer's Guide

Arcserve UDP vs. NetApp SnapCenter

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (11th)

NetApp SnapCenter

Ranking in Backup and Recovery

50th

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of NetApp SnapCenter is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Mir Gulzar Ahmed

IT Manager at Synergy Computers

Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command

It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"The most valuable feature of Arcserve UDP is live replication."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The product's deployment process was straightforward."

"The most valuable feature is the duplication."

"One of the things that I do like about it is that it has a very good deduplication feature."

"The ROI is very good because of the speed of the backup."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

More Arcserve UDP pros

"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."

"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."

"Technical support has been very helpful when we have issues."

"The backup process finishes very quickly."

"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."

"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."

"The support from NetApp is very good, and I would rate it as ten points."

"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."

More NetApp SnapCenter pros

Cons

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The solution's reporting could be improved and should provide customized reports."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"The support could be more knowledgeable and faster."

"We could not go into granular details of retrieving backup information."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

More Arcserve UDP cons

"SnapCenter could improve its integration with other backup solutions, such as Veeam."

"The tool could be faster."

"One thing that might be improved is the ease of management."

"The DBAs are comparing it to SMO but it doesn't have a lot of the functionalities that SMO has."

"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."

"When you have role-based access, for example, it's a bit of a problem that the person who creates the backup job is the owner of it. We are struggling a bit with this, that everyone has the same view and the same permissions in there."

"The Dashboard view needs to be more compressed with better ease of access and drill-down features. They should also reinstate Linux filesystem backups of storage volumes (which existed in the prior version)."

"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."

More NetApp SnapCenter cons

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"Pricing is most likely comparable."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The pricing is moderate."

More Arcserve UDP pricing and cost advice

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"The product is inexpensive."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The license for SnapCenter was included with the storage array."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"It's free. The license is included with other NetApp products."

"We have a site license, so it comes with the product."

"Pricing is very good because if you already have NepApp controllers, then it's included."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

11%

Manufacturing Company

Financial Services Firm

Manufacturing Company

18%

Computer Software Company

14%

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What do you like most about NetApp SnapCenter?

Most banks and financial institutions use the solution.

See all answers

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.

See all answers

What needs improvement with NetApp SnapCenter?

The interface usability needs improvement. It should be more user-friendly and easier for customers to use.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Arcserve Backup vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Synology DSM vs NetApp SnapCenter

Compared 24% of the time

Commvault Cloud vs NetApp SnapCenter

Compared 16% of the time

Veeam Data Platform vs NetApp SnapCenter

Compared 13% of the time

Rubrik vs NetApp SnapCenter

Compared 9% of the time

Veritas NetBackup vs NetApp SnapCenter

Compared 8% of the time

More NetApp SnapCenter Competitors

Product Reports

Buyer's Guide

Arcserve UDP

July 2025

Download Arcserve UDP product report

Buyer's Guide

NetApp SnapCenter

June 2025

Download NetApp SnapCenter product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

SnapCenter

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

All for One Steeb AG, Accenture

Buyer's Guide

Arcserve UDP vs. NetApp SnapCenter

July 2025

Free Report: Arcserve UDP vs. NetApp SnapCenter

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