We performed a comparison between Arcserve UDP and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The most valuable feature is the duplication."
"I like the tool's speed."
"Our customers are happy with the product’s functionality."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The ROI is very good because of the speed of the backup."
"The product's deployment process was straightforward."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The main advantage is its fast backup and restore."
"I like the instant backups and recovery feature that SnapCenter provides within NetApp storage systems."
"Restoring and cloning are easy to do."
"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."
"The backup process finishes very quickly."
"The product’s most valuable feature is cloning."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"The reporting feature has been particularly beneficial to upper management... When you do manual backups, you do not get the benefit of seeing successes and failures and how often you have to do restores. With SnapCenter, you get all of that."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The support could be more knowledgeable and faster."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"Its interface can be improved. I find it unintuitive."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Plugins should be developed in shorter times. Performance generally could be a little bit faster."
"I want to see a few more features add that will help our team in managing solution better."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while NetApp SnapCenter is ranked 40th in Backup and Recovery with 24 reviews. Arcserve UDP is rated 7.6, while NetApp SnapCenter is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, NetApp Cloud Backup, Commvault Cloud and Veritas NetBackup. See our Arcserve UDP vs. NetApp SnapCenter report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
