No more typing reviews! Try our Samantha, our new voice AI agent.

Arcserve UDP vs Dell PowerProtect Backup Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
28th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
42nd
Average Rating
9.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
AA
Pre Sales Manager at a tech services company with 51-200 employees
Cloud backup has simplified protecting hybrid, endpoint, and office data while cutting overhead
Areas for improvement could include having SaaS backups for Office 365 to back up on-premises. The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center. Because everything is happening on the Microsoft cloud and Azure, if this feature is supported in a simple way, it would be very beneficial. Another idea for improvement is flexibility to be supported across different hyperscalers. Currently, it is supported in AWS. I understand that this may be irrelevant for customers because everything at the end of the day is managed by Dell. However, some customers may have subscriptions that they need to use. If there were another option in Azure or something similar, it would provide additional flexibility.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a good solution because it offers multiple hybrid options."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"It is easy to configure."
"It works out of the box, and it saves my life a lot."
"The ROI is very good because of the speed of the backup."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The ease of use is the best feature of the product."
"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."
"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."
"Some of the returns on investment I see with this product are security and saving time."
"The user interface of Dell PowerProtect Backup Services is simple to manage and can manage multiple use cases on a single dashboard, which is very valuable from the customer perspective."
 

Cons

"Its interface can be improved. I find it unintuitive."
"We could not go into granular details of retrieving backup information."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support."
"Backups are very slow and time consuming."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"In discussion with the company last year at Dell Tech World, the pricing model needs improvement because they are using shared resources."
"I think the pricing could be better, or they could improve support, automations, or customizations."
 

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"In comparison to other vendors, it is a low-cost solution."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The price of StorageCraft ShadowProtect is competitive in the market."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The solution is priced well compared to other solutions."
Information not available
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Marketing Services Firm
8%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
From what I know of the pricing. Dell PowerProtect Backup Services costs us around 10 grand. I think it was $10,000 initially. For what it does, it's worth it. It provides that reliability, so it i...
What needs improvement with Dell PowerProtect Backup Services?
Regarding security or pricing, our experience is definitely limited, but I can say that support is good. I think the pricing could be better, or they could improve support, automations, or customiz...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services is what we use in the development and testing environment to protect any virtual machines in the OpenShift environment and Kubernetes. Currently, Dell PowerProtect...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Information Not Available
Find out what your peers are saying about Arcserve UDP vs. Dell PowerProtect Backup Services and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.