Arcserve UDP vs Dell PowerProtect Backup Services comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while Dell Technologies is ranked #35 with an average rating of 10.0. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 100% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

Dell PowerProtect Backup Se...

Read 2 Dell PowerProtect Backup Services reviews

193 Views
193 Comparison Views

100% willing to recommend

Arcserve UDP

Dell PowerProtect Backup Se...

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Executive SummaryUpdated on Nov 30, 2025

Arcserve UDP and Dell PowerProtect compete in the data protection and recovery market. Arcserve UDP has an edge in cost-effectiveness and user support, while Dell PowerProtect's advanced features and scalability might justify its higher pricing.

Features: Arcserve UDP provides comprehensive data recovery options, user-friendly management tools, and effective cost management. Dell PowerProtect stands out with its scalability, robust security features, and detailed reporting capabilities, benefitting enterprises with extensive security needs.

Ease of Deployment and Customer Service: Arcserve UDP is straightforward to deploy and comes with comprehensive support resources, making it suitable for various IT environments. This appeals to those who seek a simple integration process with dependable service. Dell PowerProtect involves a more complex setup process but offers detailed support, advantageous for businesses requiring expert assistance and custom solutions.

Pricing and ROI: Arcserve UDP generally offers lower initial setup costs, making it appealing to smaller businesses with budget constraints and providing a faster ROI for those emphasizing cost-effectiveness. Dell PowerProtect may require a higher upfront investment, which could be balanced by its advanced features and long-term scalability, potentially leading to substantial ROI in complex IT infrastructures.

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January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

Dell PowerProtect Backup Se...

Ranking in Backup and Recovery

35th

Average Rating

9.6

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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Angel Lacerna

Oficial Senior at a financial services firm with 1,001-5,000 employees

Backup services have improved security and saved time for cloud workloads in test environments

Regarding security or pricing, our experience is definitely limited, but I can say that support is good. I think the pricing could be better, or they could improve support, automations, or customizations. Dell PowerProtect Backup Services can be improved, and I want it to be even easier to manage, to secure the workload, and to restore easily. The areas for improvement with Dell PowerProtect Backup Services include that it is a cloud solution and a SaaS solution for scheduling the tasks to protect workloads. It is not too easy; it is a little closed, as Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day. More options to schedule backup tasks would be better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very stable."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"The backup is the most valuable feature. It also makes storage very easy."

"The ease of use is the best feature of the product."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The most valuable feature is the duplication."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

More Arcserve UDP pros

"Some of the returns on investment I see with this product are security and saving time."

"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."

Cons

"We have to use a Microsoft hypervisor for installation which is expensive."

"The product is not user-friendly."

"We could not go into granular details of retrieving backup information."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

More Arcserve UDP cons

"I think the pricing could be better, or they could improve support, automations, or customizations."

Pricing and Cost Advice

"I feel that the product is fairly priced."

"The solution is very expensive."

"As an MSP partner, I believe that the prices are fair."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"It is approximately $400 to purchase a virtual service outright."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The pricing is moderate."

"The solution is priced well compared to other solutions."

More Arcserve UDP pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Comms Service Provider

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

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What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

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What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?

From what I know of the pricing. Dell PowerProtect Backup Services costs us around 10 grand. I think it was $10,000 initially. For what it does, it's worth it. It provides that reliability, so it i...

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What needs improvement with Dell PowerProtect Backup Services?

I don't know of a way that Dell PowerProtect Backup Services can be improved. It works and does what I need it to do. There are always ways to improve things, but I wouldn't know of one right now.

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What is your primary use case for Dell PowerProtect Backup Services?

We only use Dell PowerProtect Backup Services for our VM backups. We have a VM running in the office, and it backs up not just to our location, but it backs up to other locations, to a similar Dell...

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 13% of the time

Rubrik vs Arcserve UDP

Compared 5% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

No data available

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

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Buyer's Guide

Backup and Recovery

January 2026

Dell PowerProtect Backup Services report

Download Dell PowerProtect Backup Services product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Dell PowerProtect Backup Services offers a transformative approach to cyber resilience, combining backup, disaster recovery, and long-term retention. It eliminates infrastructure management, simplifying and securing business operations.

PowerProtect Backup Services streamlines data protection with its comprehensive suite of capabilities. This platform delivers cyber resilience as-a-Service, ensuring businesses can safeguard data without the burden of managing infrastructure. By integrating backup, disaster recovery, and retention, it provides end-to-end security, mitigating the risk of data loss and enhancing recovery agility.

What are the key features of Dell PowerProtect Backup Services?

Radically Simple: Streamlines complex operations, making data protection easy and efficient.
Cyber Resilience: Offers all-in-one defense against cyber threats with its resilience-focused architecture.
Comprehensive Protection: Includes backup, disaster recovery, and long-term data retention.
Infrastructure-Free: Eliminates the need for on-site infrastructure management.

What benefits do users mention in their reviews?

Simplified Management: Reduces administration effort, freeing up resources for other tasks.
Enhanced Security: Provides robust protection features that reduce vulnerabilities.
Cost-Efficient: Saves costs by eliminating the need for separate backup and management solutions.
Improved Data Governance: Facilitates compliance and better data handling practices.

In industries such as finance and healthcare, Dell PowerProtect Backup Services has become integral in managing large volumes of sensitive data. Its ability to offer compliant and streamlined data protection processes addresses industry-specific challenges, enabling organizations to focus on core activities while maintaining data integrity.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Information Not Available

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