Arcserve UDP and Catalogic DPX are both popular backup and disaster recovery solutions. Catalogic DPX seems to have the upper hand due to its robust features which justify its cost.
Features: Users highlight Arcserve UDP for its comprehensive backup capabilities, ease of use, and competitive pricing. Catalogic DPX stands out for its advanced data recovery features, flexibility, and customization options, making it suitable for complex environments.
Room for Improvement: Arcserve UDP users note the need for better reporting, more responsive customer support, and enhanced scalability. Catalogic DPX users desire a more intuitive setup process, enhanced documentation, and improved GUI design.
Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment process and decent customer service. Catalogic DPX also has an efficient deployment process but scores better in customer service satisfaction, especially in complex setups due to superior support during deployment.
Pricing and ROI: Arcserve UDP users find the pricing competitive and the ROI satisfactory. Catalogic DPX, though more expensive, provides higher ROI due to its advanced features and reliability. Users feel that the investment in Catalogic DPX is justified given the significant benefits it offers over time.
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