No more typing reviews! Try our Samantha, our new voice AI agent.

Arcserve UDP vs Barracuda Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
5.6
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
It not only saves time but also protects data.
Consultant at a tech services company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
7.8
Barracuda Backup support's efficiency varies; it resolves issues quickly or slowly depending on staff experience and timezone availability.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
Director Of Technology at PT Exa Teknologi Indonesia
From my experience, the technical support from Barracuda receives an eight out of ten.
Consultant at a tech services company with 1,001-5,000 employees
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
6.4
Barracuda Backup offers scalable solutions for businesses, with unlimited space and flexible options, though provider limitations may occur.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The scalability is sufficient for my clients' use cases.
Consultant at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
5.9
Barracuda Backup is rated highly for stability, though connectivity issues can affect virtual machines and cause isolated problems.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
Consultant at a tech services company with 1,001-5,000 employees
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
Director Of Technology at PT Exa Teknologi Indonesia
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
Barracuda Backup requires better integration, UI updates, improved support, more device compatibility, and AI-driven security features.
The main area for improvement is integration and support for databases.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Consultant at a tech services company with 1,001-5,000 employees
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Director Of Technology at PT Exa Teknologi Indonesia
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
Barracuda Backup offers budget-friendly pricing with per-terabyte licensing and free device replacement after three years.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Consultant at a tech services company with 1,001-5,000 employees
Makes it cheaper compared to other solutions.
Director Of Technology at PT Exa Teknologi Indonesia
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
Barracuda Backup excels with cloud functionality, fast restoration, effective email security, and reliable support, surpassing competitors in data protection.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
Consultant at a tech services company with 1,001-5,000 employees
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Director Of Technology at PT Exa Teknologi Indonesia
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
32nd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (22nd)
Barracuda Backup
Ranking in Backup and Recovery
46th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
Cloud Backup (44th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. The mindshare of Barracuda Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
Barracuda Backup1.1%
Other97.7%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Marketing Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
LiveVault, Barracuda Virtual Backup, Barracuda Backup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Ochsner Health System
Find out what your peers are saying about Arcserve UDP vs. Barracuda Backup and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.