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Aternity AppInternals [EOL] vs Dynatrace vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

PJ
Points out the relevant problems in the enterprise and it's easy to understand
The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it…
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"I like it that one can match IPs with the application name."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"It has helped us by reducing the number of incidents that we have had in the past."
"We also use it in our performance testing. We found an issue that way, and we would have put that change live without Dynatrace. Finding that problem in "live", that would have been three or four days of investigation, whereas we found the issue, fixed the issue, reran the tests, all same day."
"Capability to troubleshoot isolated customer complaints with the user session feature."
"Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business."
"It will allow us to eventually become more proactive when problems start arising. We can see them before they happen and address them before there is any impact to our customers."
"You get a good insight into what is going on inside your code."
"It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything."
"Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives."
"The product is stable and the technical support is good."
"The ability to identify the top running queries has been extremely valuable for us."
"This is a stable product and we definitely plan to continue using it in the future."
"To be honest, it's a fantastic product."
"I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."
"AppDynamics is scalable."
"That visual representation’s been really good, also the overhead that AppDynamics creates is quite small. We've tried Dynatrace in the past. Some of the applications didn't work as well with Dynatrace."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
 

Cons

"We'd like to be able to find out performance problems on application class and methods."
"It would be great if the solution could offer fixed bundles and more features."
"The recording mechanism for synthetic transactions could be improved as well."
"The technical support is not very good and should be improved."
"They should find a way for report generation from TTW to run quicker."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"Support for PHP, DB and other applications need to be supported."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"When the tool ingests data from other tools, being able to correlate those with the existing topology, so that the AI engine can draw more conclusions in case Dynatrace does not monitor those instances."
"Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."
"C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."
"It needs improvement with proprietary protocols for the DC RUM part."
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
"We ran into a problem where the Dynatrace JavaScript agent is returning errors, and it's very apparent that there's a problem. However, the customer support will ask us for seemingly unnecessary details instead of looking at our dashboard through their account to see what the problem is. They ask us for a lot of details not really related to solving the problem. As a result, we still have a few issues that were never resolved. They're not major issues, but they're kind of frustrating."
"​Our environment is very complicated anyway, so the initial setup was a bit of a struggle, but only because we have so many applications and JVMs that we have been working on for long time."
"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."
"It would help to maybe have a more graphical interface and more user-friendly graphics."
"One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments."
"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
"I would like to see support for mobile testing and mobile monitoring."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"They could align the product strategy to evolve as a complete solution."
"AppDynamics should improve its ability to track all the transactions."
"The solution's user interface should be improved."
 

Pricing and Cost Advice

"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
"Purchasing through the AWS Marketplace is excellent."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"The pricing is a little high, but still cheaper than competitors because Dynatrace at least has pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract."
"This is an expensive solution, but it is also worth the money."
"Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required."
"While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly."
"There is a license needed to use the solution and it is expensive. The licensing model needs to improve."
"There is an annual cost to use this solution. The licensing model could be improved by making it more cost-effective."
"If one is expensive and ten is low price, I rate the product price as seven out of ten."
"For those who appreciate the value and had issues with the visibility of the performance of their applications, then the pricing is good. For somebody who does not need it, it can be pricey, but overall, it is worth the money which it costs."
"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
"I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."
"There is no standard license instead, the license is adapted to the organization's requirements."
"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
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Comparison Review

ITspe9886 - PeerSpot reviewer
Feb 24, 2019
Compared to AppDynamics where we are still trying to get it into production, we had the latest version of Dynatrace in production within three days
Our primary use case for both Dynatrace and AppDynamics is for application performance monitoring (APM). The main reason for having application performance monitoring is, when we see something is running slowly, we can immediately look to see where the issue is at before our systems crash on us…
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
Financial Services Firm
28%
Computer Software Company
14%
Manufacturing Company
7%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business76
Midsize Enterprise50
Large Enterprise288
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise36
Large Enterprise188
 

Questions from the Community

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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your f...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on ...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
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Overview

 

Sample Customers

National Instruments, Allianz
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
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