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Aternity AppInternals [EOL] vs Dynatrace vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

reviewer1374792 - PeerSpot reviewer
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"I like it that one can match IPs with the application name."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Synthetic transactions, WMI and SNMP query capability."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"Dynatrace helped us with root cause analysis of poor performing components of our applications."
"The solution is multi-tenant and based in Big data technology."
"It is a platform that is very well-suited for marketers, but also for technology people. That is the key: the dashboard."
"​Data analytics help us to find us issues in the short-term or long-term."
"Dynatrace makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue."
"We have not had any stability issues with it at all. This has been the most stable solution that I have worked with."
"Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface."
"You can always get in touch with support representatives and the developers if you want to, and you can get the solution directly from them. They are good about giving customer service, which I really like."
"After we implemented this solution, we can easily determine the root cause of issues."
"The product is easy to install, it took about half an hour. The use and the configurations are simple as well."
"The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"It reduces the time to resolve issues and requires less manpower."
"The solution helps us save a lot of time on certain tasks."
"All the metrics are baselines in networks, infrastructure, application, and user experience. AppDynamics offers its own query language. It is called ADQL. You can write code of any kind to do queries and analysis and you can use those within the reporting or within other research."
 

Cons

"Support for PHP, DB and other applications need to be supported."
"It would be great if the solution could offer fixed bundles and more features."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"The technical support is not very good and should be improved."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"The recording mechanism for synthetic transactions could be improved as well."
"They should find a way for report generation from TTW to run quicker."
"Training is required for all of the people who will be using it, and this should not be overlooked. I would even recommend nominating an SME in each of the three areas covered: user behaviour analysis, development, and infrastructure/operations support."
"Right now, for AppMon, the maximum handling load, the transaction per minute, is around 6,500. We had an issue on Black Friday or Cyber Monday, some kind of stability issue for users who could not log in. I want to see an increase in the load, at least to 7,000 or 8,000 transactions per second"
"The analytics feature provides us some information, but is limited for now. We want to see how we can consume the data further down and have analytics guys look at the datacenter information.​"
"Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies."
"I have not had very positive experiences with tech support in the last year. I found them to be arrogant, rude, not solving my problems, and not interested in solving my problems."
"Filters should have a “negative” option."
"​The integration between the web monitoring of Dynatrace and OneAgent. ​"
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
"Maybe some more CPU power or something like that could be an area to improve."
"Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from."
"The solution should add some monitoring similar to Oracle monitoring tools for databases. It has a lot of features to monitor SQL queries, and make some recommendation to resolve it. AppDynamics is just monitoring for delays and doesn't provide any recommendations for that. It's a deficiency."
"I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through."
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"The solution must improve security and setup."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"The solution could be more mobile friendly."
 

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"Its licensing is complicated or not transparent."
"The setup costs for Dynatrace are low, however licensing costs are high."
"​I would recommend doing a PoC."
"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
"Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
"If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"We are looking forward to purchasing the solution on the AWS Marketplace."
"The tool is expensive."
"There is a license needed to use the solution and it is expensive. The licensing model needs to improve."
"If one is expensive and ten is low price, I rate the product price as seven out of ten."
"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
"There is no standard license instead, the license is adapted to the organization's requirements."
"We have a license-based solution. That means you need a license for each server you monitor."
"AppDynamics offers a yearly basis license."
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Comparison Review

ITspe9886 - PeerSpot reviewer
Feb 24, 2019
Compared to AppDynamics where we are still trying to get it into production, we had the latest version of Dynatrace in production within three days
Our primary use case for both Dynatrace and AppDynamics is for application performance monitoring (APM). The main reason for having application performance monitoring is, when we see something is running slowly, we can immediately look to see where the issue is at before our systems crash on us…
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
22%
Educational Organization
11%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
26%
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your f...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on ...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
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Overview

 

Sample Customers

National Instruments, Allianz
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: July 2025.
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