We performed a comparison between AppDynamics Browser Real-User Monitoring and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"The most valuable feature is the end-user monitoring."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"It provides a lot of data, so it helps businesses identify their user base."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"It is a stable solution that helps address user issues well."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."
"The most valuable feature is the beautiful UI."
"It is nice to be able to deep dive and pull historical data."
"If you look in the APM sector, it is a very nice package to install."
"In general, it has helped me go through different logs more easily when something breaks."
"We are using Dynatrace for prediction and staging for every step of our development cycle."
"Dynatrace alerts are based on deviations from the reference metrics which are constantly collected."
"We can know exactly what happened in what time with PurePath."
"They do not have robust documentation."
"I would like to see support for mobile testing and mobile monitoring."
"The pricing falls within the mid-range category."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."
"The customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all."
"The configuration of this solution is quite complex."
"The challenge with AppMon is, what if you don't have an AppMon agent on a host, but it talks to the database. It talks to it, but I don't have either a host agent or an AppMon agent on it. That has been a challenge, but I believe the Dynatrace agent, the OneAgent, will solve that, potentially."
"Even with PurePath and the like, it still takes time, a day or whatever - or expert knowledge of some person - to be able to identify a problem quickly."
"It's not really user friendly. You need to go through a certain type of training."
"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
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AppDynamics Browser Real-User Monitoring is ranked 22nd in Application Performance Monitoring (APM) and Observability with 14 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our AppDynamics Browser Real-User Monitoring vs. Dynatrace report.
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