


Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management.
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
If I am working in AWS and with Azure, I see that Azure is much easier and helps save time while also being able to manage and deploy the API services.
We have seen significant financial benefits after using the product.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
They are responsive and provide assistance even during production issues.
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
In the past two years, I have been experiencing less assistance.
The documentation from Microsoft helps our company to solve issues on our own.
The initial support engineers are often not qualified.
I logged an incident, and it was resolved promptly within three hours.
Our enterprise pays for a special success program, which provides priority support.
They can be slow in addressing security vulnerabilities.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
Adding extra Cassandra databases is complex.
I've worked with multiple tools from an observability perspective, such as Dynatrace, AppDynamics, Splunk, and Elasticsearch, and I find KQL and APIM amazing and filled with useful features.
There are no limitations to adding any number of devices.
Microsoft Azure API Management is extremely scalable.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
Microsoft Azure API Management is very stable.
With high scalability and availability, it supports many users and endpoints without significant issues.
Microsoft Azure API Management is generally stable.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Apigee should also incorporate these capabilities, especially in the on-premises version.
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
Documentations for the product should include examples of implementation.
They should enhance AI capabilities and more advanced integration features with other platforms.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
I see some gaps for improvement in MuleSoft API Manager.
Apigee is perceived as slightly costly compared to other tools in the market.
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Apigee is costlier compared to other solutions.
It's an expensive solution.
However, once you scale up to your full volume, it'll be more expensive.
It costs around 30,000 Kronas a month, which translates to about $3,000 dollars monthly.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
The cost for using MuleSoft is approximately $500,000 USD per year.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
The features for API security have been significant with Apigee.
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
I am satisfied with combining all APIs in one place, and the monitoring capabilities in MuleSoft API Manager for all my APIs are useful for operational efficiency.
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
| Product | Mindshare (%) |
|---|---|
| Microsoft Azure API Management | 12.8% |
| Apigee | 7.1% |
| MuleSoft API Manager | 4.4% |
| Other | 75.7% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 9 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 11 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 5 |
| Large Enterprise | 44 |
Apigee offers API management, analytics, and developer portals with robust security, scalability, and flexibility. Its hybrid deployment ensures data privacy, while analytics tools support insightful decision-making, making it suitable for organizations seeking comprehensive API solutions.
Apigee provides a seamless platform for managing APIs, integrating external and internal applications. It serves as an API gateway, featuring robust security and scalability, supporting OAuth and rate-limiting policies. Organizations appreciate its ease of use, integration capabilities, and documented resources. The hybrid deployment model ensures private data remains on-premise, while the orchestration layer increases security. With a drag-and-drop interface and customization options, policy management becomes straightforward. Its analytics and monitoring tools offer insights into traffic patterns and API performance. However, users desire improvements in role-based access, code versioning integration, and traffic handling. Suggestions include enhanced security, support, automation, and a more flexible pricing model.
What are Apigee's Key Features?In industries like finance, healthcare, and telecommunications, Apigee is extensively used for developing proxies, implementing security protocols, and managing APIs. Organizations leverage its capabilities to facilitate seamless API interactions, fostering developer onboarding and API customization. The platform supports API gateways for enhanced security, scalability, and insights, proving crucial for managing extensive application networks.
Microsoft Azure API Management offers a comprehensive solution for managing APIs, ensuring security, integration, and access across cloud environments. It enables seamless API orchestration and supports flexible management systems, making it valuable for API-driven architectures.
Microsoft Azure API Management is an advanced platform designed for seamless API integration and management within Microsoft's ecosystem. It provides robust security capabilities, including access control and Active Directory integration. The platform features a developer portal for easy API documentation and testing, along with real-time monitoring, analytics, and configurable policies to enhance API behavior. With hybrid cloud support and API orchestration, users gain flexibility and the ability to monetize APIs through subscriptions. The platform aids businesses in modernizing their applications and processes, but users have highlighted the need for enhanced scalability, third-party integration, improved documentation, and more comprehensive pricing models.
What are the most important features of Azure API Management?Azure API Management is widely implemented across industries like finance, healthcare, and retail to integrate and manage internal and external APIs. Businesses use it for secure connections, microservices support, and modernizing legacy systems. It's also adopted for subscription models and access control, aiding companies in automating and enhancing their operational processes.
MuleSoft API Manager offers a user-friendly platform with comprehensive integration capabilities, strong security, and scalable architecture. It's designed to streamline API management and development processes through robust analytics and a rich interface.
MuleSoft API Manager stands out with its lightweight design, offering extensive connector libraries and ease of applying policies via drag-and-drop functionality. Its robust analytics enhance operational efficiency. Users can implement custom policies, benefit from advanced integration needs like OAuth authentication, and manage extensive API inventories. While facing challenges like high costs and complex upgrades, MuleSoft API Manager is vital for managing APIs across sectors, supporting data exchange between systems such as SAP and Salesforce, and modernizing legacy systems.
What are the standout features of MuleSoft API Manager?MuleSoft API Manager is widely implemented in sectors seeking to integrate services like SAP and Salesforce quickly and securely. Its use in automating processes and enhancing API governance makes it a go-to API gateway. Organizations rely on it to modernize systems and manage interconnectivity, facilitating traffic control and robust policy management.