New Relic and Apica compete in the monitoring and observability category. New Relic has the upper hand due to its ease of use, customer support, and better overall value considering pricing and ROI.
Features: New Relic offers robust monitoring capabilities, integrations with various services, and a user-friendly approach. Apica provides detailed synthetic monitoring, real-user monitoring, and extensive insights suitable for complex needs.
Room for Improvement: New Relic needs enhancements in dashboard customization, better alerting functionalities, and improved reporting automation. Apica requires improvements in reporting features, a more intuitive setup process, and streamlined configuration.
Ease of Deployment and Customer Service: New Relic has a straightforward deployment process and responsive customer service. Apica's deployment is challenging but benefits from comprehensive support post-setup. Users find New Relic's onboarding simpler and acknowledge Apica’s support quality after deployment.
Pricing and ROI: New Relic offers competitive pricing with high ROI due to its efficiency in problem-solving. Apica has higher pricing, but users find it justified by the advanced features provided.
Issues that could be solved quickly sometimes take longer because they go around in circles.
APICa is scalable.
When editing scripts, only one can be accessed at a time, risking changes affecting other folders.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
It is useful for both performance and automation testing, facilitating access to headers and payloads easily, enhancing scripts with dynamic values.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Product | Market Share (%) |
---|---|
New Relic | 5.1% |
Apica | 0.4% |
Other | 94.5% |
Company Size | Count |
---|---|
Small Business | 4 |
Midsize Enterprise | 2 |
Large Enterprise | 17 |
Company Size | Count |
---|---|
Small Business | 65 |
Midsize Enterprise | 49 |
Large Enterprise | 60 |
Apica leads in observability cost optimization, empowering IT teams to manage telemetry data economics efficiently. It supports various data types, reducing costs by 40% with flexible deployment options and eliminating tool sprawl through modular solutions.
Apica Ascent optimizes observability costs across metrics, logs, traces, and events and provides adaptability beyond proprietary formats. Its patented InstaStore™ technology ensures maximum storage efficiency and advanced root cause analysis. Organizations leverage Apica for comprehensive control over observability investments, reducing runaway costs. With solutions for mitigating high-cardinality data challenges, Apica supports any data lake preference and offers cloud or on-premises deployments. Its modular solutions eliminate unnecessary tool redundancies, enhancing economic efficiency in telemetry data management.
What features define Apica's capabilities?Apica addresses industry needs in monitoring and testing applications, enhancing user experience across sectors. It is instrumental in synthetic checks, load testing, API monitoring, and validating functionalities for stability in gaming, finance, eCommerce, and banking platforms. Apica's versatility supports both on-premises and cloud environments, ensuring accurate insights into service availability and network performance.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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