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Anaplan vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Anaplan delivers varied ROI, enhancing accuracy and efficiency, with results dependent on successful implementation within six months.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
 

Customer Service

Sentiment score
5.5
Anaplan's customer support is praised for quick, effective issue resolution, reliable service, and valued resources despite occasional delays.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
The technical support from Anaplan is amazing, with a dedicated team to assist in case of any issues.
Technical support for Software AG ARIS Process Mining is good.
 

Scalability Issues

Sentiment score
7.3
Anaplan offers scalable solutions for large projects, integrating various systems, but costs can rise with increased usage.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
Anaplan had issues before, but the new Polaris engine solves them.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
 

Stability Issues

Sentiment score
7.7
Anaplan offers high stability and reliability with in-memory computing, despite minor downtimes and performance issues from model design.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
 

Room For Improvement

Anaplan faces challenges in model efficiency, integration, pricing, and user support while needing AI enhancements and improved usability.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
Advanced planning with AI, machine learning, and related plugins would be great to see in the future.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
 

Setup Cost

Anaplan's pricing is premium yet justified, with costs escalating by features and complexity, transparency in pricing is needed.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
Currently, Anaplan is more expensive compared to other tools.
The pricing is slightly on the premium side, but I do not have detailed knowledge about the exact licensing structure.
 

Valuable Features

Anaplan offers user-friendly, real-time planning with dashboards, flexibility, and integration, enhancing collaboration and reducing manual data tasks.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
Anaplan's connected planning feature is its most valuable aspect, allowing for seamless financial planning, HR planning, and updates.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
 

Categories and Ranking

Anaplan
Ranking in Business Performance Management
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Production Planning (4th), Predictive Analytics (4th)
Software AG ARIS Process Mi...
Ranking in Business Performance Management
22nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Process Mining (8th)
 

Mindshare comparison

As of September 2025, in the Business Performance Management category, the mindshare of Anaplan is 10.3%, down from 14.6% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Market Share Distribution
ProductMarket Share (%)
Anaplan10.3%
Software AG ARIS Process Mining1.2%
Other88.5%
Business Performance Management
 

Featured Reviews

Antonio Flor - PeerSpot reviewer
Real-time data integration enhances operational efficiency and flexibility
As a client developer and solutions architect, I use Anaplan for building modules and deploying logic end-to-end. I work closely with the business in an agile manner to ensure the model aligns with business needs Anaplan offers flexibility in building different options within the platform. The…
Nupur Wadhwa - PeerSpot reviewer
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
Retailer
7%
Computer Software Company
14%
Financial Services Firm
12%
Energy/Utilities Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise12
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What are your main use cases for Anaplan?
Anaplan is an industry-leading cloud-based corporate performance management (CPM) platform that combines business planning and analytics in a single solution. It is designed to assist organizations...
Is Board better than Anaplan as a Business Intelligence (BI) solution?
We've had several FP&A departments include Anaplan in their analytics discussions, and while BI information IS generated, the focus is generally on compiling input from various sources and simu...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
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Also Known As

No data available
ARIS Process Performance Manager
 

Overview

 

Sample Customers

HP, ForeScout, DocuSign, EAT, Pandora, Aviva, Intel Security, Zalora
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Anaplan vs. Software AG ARIS Process Mining and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.