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Amazon OpenSearch Service vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Application Performance Monitoring (APM) and Observability
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Log Management (20th), Search as a Service (2nd)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
69th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (52nd), Cloud Monitoring Software (49th), Cloud Cost Management (31st)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon OpenSearch Service is 2.1%, up from 0.3% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
reviewer1868589 - PeerSpot reviewer
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"The stability of the product is good."
"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"The initial set up is very easy...We really appreciate Amazon!"
"Regarding valuable features of the solution, we found with the process, which we have used in both cases where we used the solution that while you're seeing the streaming of data, you can analyze in the initial phase what sort of data you are streaming and whether it is valuable."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
 

Cons

"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."
"There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"The configuration should be more straightforward because we had to select a lot of things."
"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"They can enhance data visualization."
"One improvement I would like to see is support for auto-scaling."
"Amazon Elasticsearch can improve the bullion in the near search and the ease of integration with Kibana. Additionally, there could be more flexibility in the configuration and documentation."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"There is a community edition available and the price of the commercial offering is reasonable."
"The solution is not expensive, but priced averagely, I will say."
"You only pay for what you use."
"Compared to other cloud platforms, it is manageable and not very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
35%
Manufacturing Company
12%
Financial Services Firm
9%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
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Also Known As

Amazon Elasticsearch Service
Serverless360
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Amazon OpenSearch Service vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.