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Amazon OpenSearch Service vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
20th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Search as a Service (3rd)
ManageEngine Log360
Ranking in Log Management
23rd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Security Information and Event Management (SIEM) (22nd), User Entity Behavior Analytics (UEBA) (11th)
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.8%, up from 0.9% compared to the previous year. The mindshare of ManageEngine Log360 is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Amazon OpenSearch Service2.8%
ManageEngine Log3601.2%
Other96.0%
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
Md Abdul Hakim - PeerSpot reviewer
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In case there is a failure, Elastic manages everything well, and there no major downtime."
"It's a good log management platform. In terms of infrastructure management, it's good."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"The stability of the product is good."
"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"The initial set up is very easy...We really appreciate Amazon!"
"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"We haven't had any stability issues."
"It is easier to deploy than are other SIEMs, which is great. You can also get an overview of your environment, which is very handy."
"ManageEngine Log360 is not difficult to deploy."
"The reporting is great. Everything you need is in the report for you already."
"The Sharecon feature is the most valuable."
"It is nice to be able to monitor and to have notifications."
"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."
"ManageEngine Log360 is a comprehensive solution, including event log analysis for Microsoft 365."
 

Cons

"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"Amazon Elasticsearch can improve the bullion in the near search and the ease of integration with Kibana. Additionally, there could be more flexibility in the configuration and documentation."
"One improvement I would like to see is support for auto-scaling."
"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."
"There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation."
"On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits."
"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"Log360 currently cannot gather information from Intune logs or cloud-integrated systems."
"We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot."
"The integration with SharePoint and Teams should be improved."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
 

Pricing and Cost Advice

"There is a community edition available and the price of the commercial offering is reasonable."
"The solution is not expensive, but priced averagely, I will say."
"Compared to other cloud platforms, it is manageable and not very expensive."
"You only pay for what you use."
"Affordable pricing is provided by the solution."
"There is a cost for each feature used."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"ManageEngine Log360 is expensive compared to other products."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to ...
 

Also Known As

Amazon Elasticsearch Service
No data available
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Amazon OpenSearch Service vs. ManageEngine Log360 and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.