Try our new research platform with insights from 80,000+ expert users

Amazon OpenSearch Service vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
21st
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (23rd)
ManageEngine Log360
Ranking in Log Management
22nd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (11th)
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.6%, up from 0.2% compared to the previous year. The mindshare of ManageEngine Log360 is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

VijayKumar27 - PeerSpot reviewer
Effective as a vector store, serverless architecture but there aren't enough security features
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.
Md Abdul Hakim - PeerSpot reviewer
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This service already sorts data like vectors. They have classified the storage pre-defined."
"The customer service is excellent, rated nine out of ten."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"The business analytics capabilities are the most important feature it provides."
"ManageEngine Log360 is not difficult to deploy."
"My main objective for using ManageEngine Log360 is its powerful and real-time capabilities for managing security and other tasks efficiently."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"The reports that you can run are really nice."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"The product is very user-friendly."
"It is easier to deploy than are other SIEMs, which is great. You can also get an overview of your environment, which is very handy."
"The deployment is quite simple and pretty straightforward."
 

Cons

"One improvement I would like to see is support for auto-scaling."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"They can enhance data visualization."
"One improvement I would like to see is support for auto-scaling."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"The solution lacks some features when compared to other products."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
"Most times log sheets are not assigned well."
"Log360 currently cannot gather information from Intune logs or cloud-integrated systems."
"It is not expensive compared to other solutions."
"Their technical support should be improved."
"We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot."
 

Pricing and Cost Advice

Information not available
"Affordable pricing is provided by the solution."
"There is a cost for each feature used."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"ManageEngine Log360 is expensive compared to other products."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
856,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
 

Overview

 

Sample Customers

Information Not Available
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Amazon OpenSearch Service vs. ManageEngine Log360 and other solutions. Updated: June 2025.
856,807 professionals have used our research since 2012.