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Amazon OpenSearch Service vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (21st), Search as a Service (3rd)
ManageEngine Log360
Ranking in Log Management
25th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (26th), User Entity Behavior Analytics (UEBA) (14th)
 

Mindshare comparison

As of August 2026, in the Log Management category, the mindshare of Amazon OpenSearch Service is 1.4%, down from 2.7% compared to the previous year. The mindshare of ManageEngine Log360 is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Amazon OpenSearch Service1.4%
ManageEngine Log3601.4%
Other97.2%
Log Management
 

Featured Reviews

Md. Shahariar Hossen - PeerSpot reviewer
Senior Software Engineer at Cefalo
Event tracking has become smoother and data analytics provide clear insights for user actions
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for providing information about what data has to be modified. So using that SQS, we're actually providing it, but we're not directly using Amazon OpenSearch Service for keeping data to other data pipeline thing. So far we didn't use it for any machine learning purposes, but in future, we have plans to extend or implement this feature. Since AWS itself is secure and Amazon OpenSearch Service is a part of this entire ecosystem, it becomes much easier for security purposes. From the validation point of view, Amazon OpenSearch Service itself provides easy to communicate APIs and up-to-date documents, which is much beneficial. For example, if I'm missing anything, I can directly go and check the documentation. That is actually much easier. I would rate it as really good so far. It's much faster. For our local machine, we can also use a kind of replica of Amazon OpenSearch Service just for development purposes. That is another good feature. I would say for the encryption thing and also the user access control management, it's much faster. For some of these hashing algorithms, it also worked really well so far. To be honest, I didn't find any places where it can be improved. However, I think they could provide more abstraction. For example, still for searching, we have to write down the queries in a specific manner, such as for a specific JSON structure or in a specific way. Otherwise, they don't provide us the actual results. For at least this purpose, I think abstraction could be a bit easier or a bit improved. Other than that, right now there is the age of AI, so some kind of prompting could also work, but I'm not sure how it could be integrated. As a user, lower prices or reasonable pricing is always better. Those can be improved as well. However, it is good that most of the services including Amazon OpenSearch Service actually provide pay as you go pricing. So if there were a bit lower version or a bit less payment methodology, it might be much better.
Burak Karakurt - PeerSpot reviewer
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Has fulfilled regulatory requirements through centralized log management
The alerting capabilities in ManageEngine Log360 needed work for creating alarms for the cases where alarms were needed and for prioritizing the alarms for criticality. ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL. There is less support in PostgreSQL than in MS SQL. The ability to create alarms based on parsed data in the same way MS SQL does would have been beneficial and would have saved considerable time. On the PostgreSQL side, it was not parsing much, which required a lot of manual work. This support is needed, and I am sure many companies need this support on PostgreSQL. MS SQL features that were missing in ManageEngine Log360 that should be included in the future are those that automatically parse an MS SQL database and provide options for setting alarms. On the PostgreSQL side, this is not the same. At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of the product is good."
"AWS has now made our life easy."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"Regarding valuable features of the solution, we found with the process, which we have used in both cases where we used the solution that while you're seeing the streaming of data, you can analyze in the initial phase what sort of data you are streaming and whether it is valuable."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"It's a good log management platform. In terms of infrastructure management, it's good."
"They have the good documentation in the help text and that is the reason the Amazon Elasticsearch is the perfect solution for the current market."
"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"The reports that you can run are really nice; they give you a lot of standard reports, which are nice, and the ability to run some custom ones, too."
"The Sharecon feature is the most valuable."
"The product is very user-friendly."
"If the client does not have much knowledge regarding the SOC and cyber, then ManageEngine Log360 is good because you can get default reports."
"The reports that you can run are really nice."
"We have to have these types of tools in place for protecting our network and our data, and it does a good job in that aspect."
"We have had a fantastic experience with customer service and support."
"It is nice to be able to monitor and to have notifications."
 

Cons

"There is the problem with the database. Amazon only provides the host to run to our applications bias, but there is no option to manage the database within the Elasticsearch product."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"Amazon Elasticsearch can improve the bullion in the near search and the ease of integration with Kibana. Additionally, there could be more flexibility in the configuration and documentation."
"The configuration should be more straightforward because we had to select a lot of things."
"As a user, lower prices or reasonable pricing is always better."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"They can enhance data visualization."
"I haven't had very good support from those guys."
"The solution lacks some features when compared to other products."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
"ManageEngine Log360 is not a stable solution. It needs improvement."
"The integration with SharePoint and Teams should be improved."
"On the PostgreSQL side, it was not parsing much, which required a lot of manual work."
"ManageEngine Log360 could be improved by including XDR, remediation and Sandbox."
"It is not expensive compared to other solutions."
 

Pricing and Cost Advice

"You only pay for what you use."
"The solution is not expensive, but priced averagely, I will say."
"There is a community edition available and the price of the commercial offering is reasonable."
"Compared to other cloud platforms, it is manageable and not very expensive."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"ManageEngine Log360 is expensive compared to other products."
"Affordable pricing is provided by the solution."
"There is a cost for each feature used."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
6%
Comms Service Provider
10%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for prov...
What is your primary use case for Amazon OpenSearch Service?
Amazon OpenSearch Service is a user-friendly version of Elasticsearch, as per my understanding. I have been using it for our volunteer management system where around 5,000 to 6,000 users are using ...
What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
 

Also Known As

Amazon Elasticsearch Service
No data available
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Amazon OpenSearch Service vs. ManageEngine Log360 and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.