Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms.
| Product | Mindshare (%) |
|---|---|
| Amazon Connect Managed Services - Pronetx Support | 0.9% |
| Genesys Cloud CX | 12.2% |
| Amazon Connect | 10.7% |
| Other | 76.2% |
| Product | Mindshare (%) |
|---|---|
| AWS Consulting Solutions | 0.2% |
| HZWTech Device Studio | 0.5% |
| WaitTime Gate Queue | 0.5% |
| Other | 98.8% |
We’re passionate about creating better customer experiences. Our team of resident Amazon Connect experts can help you migrate, upgrade, or design a solution tailored to your business needs. Our goal is to help you gain efficiencies, improve agent performance, customer satisfaction and scale your contact centers with Amazon Connect.
Protiviti’s AWS Consulting Services help organizations implement and adopt AWS capabilities that align with defined business outcomes, including cost savings, agility, scalability, innovation, and the strategic use of cloud for IT modernization and digital transformation.
As an AWS Advanced Consulting Partner, we provide an end-to-end approach, from envisioning and planning through migration, implementations, and managed services. Our expertise in technology consulting, cloud strategy and optimization, and security and data privacy ensure that your AWS environment is optimized, safe, and well-governed.
We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
