

Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms.
| Product | Mindshare (%) |
|---|---|
| Amazon Connect Implementation Services For Federal Agencies | 0.8% |
| Genesys Cloud CX | 13.8% |
| Amazon Connect | 13.0% |
| Other | 72.4% |
| Product | Mindshare (%) |
|---|---|
| RedProtect | 0.1% |
| Stardog Enterprise Knowledge Graph Platform | 1.0% |
| CTG Cross-Border VPC Connection (Asia Pacific:HongKong-China:Beijing) | 0.9% |
| Other | 98.0% |
Our Amazon Connect professional services offering supports proof of concepts through comprehensive migrations for contact centers and help desks of all sizes. STS’s delivery approach is conducive to multiple build and sustainment models. For example, we can build and operate the solution in your environment; build and operate the solution in STS’s managed services environment; or any combination thereof.
RedProtect is ideal for organizations that want to block bots and malicious traffic without disrupting your legitimate traffic. Complete with our standard features, RedProtect provides advanced security and improved performance so you can move forward with confidence.
We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.