Amazon CloudWatch vs Prometheus-AI Platform comparison

The compared Amazon Web Services (AWS) and Prometheus Group solutions aren't in the same category. Amazon Web Services (AWS) is ranked #11 in CMS , with an average rating of 8.1, and holds a 2.0% mindshare in the category. Prometheus Group is ranked #2 in EAM , with an average rating of 8.5, and holds a 1.8% mindshare. Additionally, 90% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Prometheus Group users who would recommend it.

Amazon CloudWatch

Read 48 Amazon CloudWatch reviews

4,548 Views
1,728 Comparison Views

90% willing to recommend

Prometheus-AI Platform

Read 34 Prometheus-AI Platform reviews

5,034 Views
101 Comparison Views

100% willing to recommend

Amazon CloudWatch

Prometheus-AI Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

Amazon CloudWatch and Prometheus-AI Platform compete in the monitoring and analytics product category. Amazon CloudWatch seems to have the upper hand in ease of setup and integration within the AWS ecosystem, while Prometheus stands out for its customization and flexibility.

Features: Amazon CloudWatch is known for its seamless AWS integration, robust real-time data, and detailed analytics tools, which allow for infrastructure monitoring and comprehensive metrics aggregation. It reduces the need for third-party tools. Prometheus offers open-source flexibility, extensive exporter support, and is particularly adept at integrating with Kubernetes. It is highly customizable and scalable, catering to businesses seeking a versatile monitoring tool.

Room for Improvement: Amazon CloudWatch could enhance its drill-down capabilities on dashboards, improve support for non-AWS services, and offer more affordable pricing. Additionally, its reporting and visualization tools require upgrades for advanced monitoring. Prometheus faces challenges in its complex setup and query language and needs improvements in visualization features and real-time logging for better usability. Enhanced documentation and alert functionalities are also needed.

Ease of Deployment and Customer Service: Amazon CloudWatch primarily supports public cloud environments and offers some hybrid support, benefiting from AWS's extensive support system, although premium technical assistance can be expensive. Prometheus, on the other hand, provides flexibility for both on-premises and hybrid deployments, relying primarily on open-source community support, which may not always meet organizational demands promptly.

Pricing and ROI: Amazon CloudWatch's usage-based pricing is seen as cost-effective by some but can become expensive with scaling and additional features, necessitating careful usage management for optimal ROI. Conversely, Prometheus offers a budget-friendly solution due to its open-source nature, appealing to businesses looking to reduce operational costs despite potential expenses for third-party integrations.

To learn more, read our detailed Amazon CloudWatch vs. Prometheus-AI Platform Report (Updated: September 2025).

Buyer's Guide

Amazon CloudWatch vs. Prometheus-AI Platform

September 2025

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Helped 879,899 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Amazon CloudWatch reduces monitoring costs, boosts operational efficiency, is vital for oversight, but not direct revenue, especially for small projects.

Sentiment score

8.5

Prometheus is a free, efficient monitoring tool that saves time and money compared to AWS services, offering significant returns.

Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

Using open-source Prometheus saves me money compared to AWS native services.

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

For more quotes and insights, download the Prometheus-AI Platform report

Customer Service

Sentiment score

7.4

Amazon CloudWatch support is reliable, with varying response times and expertise based on support level, premium ensures faster help.

Sentiment score

4.0

Prometheus-AI Platform support relies on documentation and an active open source community, utilizing forums and internal company resources.

In recent years, due to business expansion, knowledge levels among support engineers seem to vary.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

For more quotes and insights, download the Amazon CloudWatch report

Prometheus does not offer traditional technical support.

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

For more quotes and insights, download the Prometheus-AI Platform report

Scalability Issues

Sentiment score

7.7

Amazon CloudWatch excels in scalability and performance, efficiently managing data and adapts quickly to diverse organizational needs.

Sentiment score

6.9

Prometheus-AI Platform excels in scalability, widely used across industries with streamlined maintenance and seamless integration enhancing enterprise performance.

It is already there as a managed service from AWS.

Azam S M

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch's scalability is managed by AWS.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

Prometheus is scalable, with a rating of ten out of ten.

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

For more quotes and insights, download the Prometheus-AI Platform report

Stability Issues

Sentiment score

8.1

Amazon CloudWatch is praised for its reliability and performance, though some note occasional data delays and slowness in low-capacity environments.

Sentiment score

8.9

Prometheus-AI Platform is praised for stability and versatility in deployment, despite occasional minor performance issues from external factors.

I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

For more quotes and insights, download the Prometheus-AI Platform report

Room For Improvement

Users seek better customization, visualization, and integration in CloudWatch, citing high costs, steep learning curve, and scalability challenges.

Prometheus-AI requires improvements in query language, user interface, scalability, integration, error handling, affordability, and ease of use.

When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.

Azam S M

Infrastructure Lead at Danat Fz LLC

Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.

Rohit Bhosale

Senior Software Engineer at Carnera

For more quotes and insights, download the Amazon CloudWatch report

No quotes available

For more quotes and insights, download the Prometheus-AI Platform report

Setup Cost

Amazon CloudWatch pricing is variable, with costs ranging from $25 to $350, depending on usage and AWS service integration.

Prometheus-AI Platform offers an affordable open-source monitoring solution, with options for managed services at extra costs.

Overall, the pricing of Amazon CloudWatch is very expensive.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

Prometheus is cost-effective for me as it is free.

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

For more quotes and insights, download the Prometheus-AI Platform report

Valuable Features

Amazon CloudWatch offers real-time data, AWS integration, efficient monitoring, user-friendly interface, and versatile dashboards for enhanced system performance.

Prometheus-AI Platform provides scalable, customizable monitoring with extensive integrations, fast storage, and reliable dashboards, supported by a strong community.

If anything is wrong with your server or services, it means it is affecting your service and automatically indicates that user experience is degraded.

Azam S M

Infrastructure Lead at Danat Fz LLC

Being an inbuilt solution from AWS, it saves time on installation, setup, and maintenance.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

The best features of Amazon CloudWatch need to improve visibility into the network because when using hundreds of network resources such as transit gateway, VPNs, routers, route tables, and firewalls, it does not give many details in a structured manner.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

For more quotes and insights, download the Amazon CloudWatch report

It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

For more quotes and insights, download the Prometheus-AI Platform report

Categories and Ranking

Amazon CloudWatch

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (13th), Log Management (15th), Cloud Monitoring Software (11th)

Prometheus-AI Platform

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Data Scrubbing Software (3rd), ERP (10th), Enterprise Asset Management (EAM) (2nd)

Mindshare comparison

Amazon CloudWatch and Prometheus-AI Platform aren’t in the same category and serve different purposes. Amazon CloudWatch is designed for Cloud Monitoring Software and holds a mindshare of 2.0%, down 2.6% compared to last year.
Prometheus-AI Platform, on the other hand, focuses on Enterprise Asset Management (EAM), holds 1.8% mindshare.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
Amazon CloudWatch	2.0%
Zabbix	11.6%
Datadog	6.7%
Other	79.7%

Cloud Monitoring Software

Enterprise Asset Management (EAM) Market Share Distribution
Product	Market Share (%)
Prometheus-AI Platform	1.8%
IBM Maximo	16.0%
Oracle Enterprise Asset Management	7.8%
Other	74.4%

Enterprise Asset Management (EAM)

Featured Reviews

Azam S M

Infrastructure Lead at Danat Fz LLC

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

Read full review

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

10%

Manufacturing Company

Transportation Company

Financial Services Firm

21%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	8
Large Enterprise	13

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

See all answers

What is your experience regarding pricing and costs for Amazon CloudWatch?

No specific setup costs were mentioned.

See all answers

What needs improvement with Amazon CloudWatch?

See all answers

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

See all answers

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

See all answers

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

See all answers

Comparisons

Grafana Loki vs Amazon CloudWatch

Compared 16% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 9% of the time

Zabbix vs Amazon CloudWatch

Compared 6% of the time

Dynatrace vs Amazon CloudWatch

Compared 5% of the time

Grafana vs Amazon CloudWatch

Compared 2% of the time

More Amazon CloudWatch Competitors

Grafana vs Prometheus-AI Platform

Compared 6% of the time

Dynatrace vs Prometheus-AI Platform

Compared 6% of the time

Apache SkyWalking vs Prometheus-AI Platform

Compared 6% of the time

Azure Monitor vs Prometheus-AI Platform

Compared 6% of the time

Sentry vs Prometheus-AI Platform

Compared 5% of the time

More Prometheus-AI Platform Competitors

Product Reports

Buyer's Guide

Amazon CloudWatch

January 2026

Download Amazon CloudWatch product report

Buyer's Guide

Prometheus-AI Platform

December 2025

Download Prometheus-AI Platform product report

Also Known As

No data available

Utopia Data Quality

Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

Prometheus-AI Platform offers flexible solutions for collecting, visualizing, and comparing metrics, appreciated for its scalability, rich integrations, and open-source adaptability.

Prometheus-AI Platform provides a reliable framework for monitoring and analyzing metrics across diverse environments. With extensive API support, it supports data collection, querying, and visualization, integrating seamlessly with tools like Grafana. High availability, scalability, and lightweight configuration make it suitable for traditional and microservice environments, while community support enhances its utility. Though its query language and interface require improvements for better ease of use, and with calls for stronger integration options, the platform remains a leading choice for comprehensive metric analysis.

What are Prometheus-AI Platform's main features?

Flexibility: Adaptable to various environments and needs.
Grafana Integration: Enables detailed dashboard visualizations.
Scalability: Efficient in scaling to meet large data demands.
API Support: Extensive API capabilities for custom solutions.
Open-source: Community support and continual adaptation.
Lightweight Configuration: Simplifies deployment and management.
Query and Storage: Powerful capabilities for effective metric handling.

What benefits should users consider when evaluating Prometheus-AI Platform?

Performance Insights: Accurate metric analysis boosts performance tracking.
Comprehensive Monitoring: Offers full visibility into infrastructure and applications.
Customization: API and open-source flexibility for tailored solutions.
Community Support: Benefits from a broad support network.
Cost-effectiveness: Efficient handling of data reduces operational expenses.

Companies leverage Prometheus-AI Platform across various industries, utilizing it to monitor and analyze metrics from applications and infrastructure. It is extensively used in financial services and IT sectors for collecting, scraping logs, and monitoring Kubernetes deployments. Deployed both on-premise and in cloud environments like Azure and Amazon, it supports system and application metrics analysis, ensuring a comprehensive view for developers.

Prometheus Group

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon

Buyer's Guide

Amazon CloudWatch vs. Prometheus-AI Platform

September 2025

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