DX Unified Infrastructure Management and Amazon CloudWatch are competitors in the infrastructure monitoring domain. While both platforms have distinctive advantages, Amazon CloudWatch holds a slight edge due to its seamless AWS integration and cost-effectiveness for AWS users.
Features: DX Unified Infrastructure Management offers extensive probe availability, high scalability, and customizable monitoring solutions, catering to a wide range of enterprise needs. It features robust application support and a versatile deployment model supporting both Hybrid Cloud and On-premises infrastructures. Amazon CloudWatch provides comprehensive monitoring and logging capabilities fully integrated into the AWS ecosystem, making it ideal for AWS environments. It offers ease of use with its straightforward setup and intuitive dashboarding, focusing primarily on AWS services with automatic scaling features and timely metrics updates.
Room for Improvement: DX Unified Infrastructure Management requires enhancements in customer support quality, VMware monitoring scalability, and maintenance mode functionalities. Although versatile, its price point and probe-based pricing model often lead to reported budgetary concerns. In contrast, Amazon CloudWatch could improve its user-friendly dashboards, log search functionality, and available documentation to better assist users who are new to the ecosystem, while also addressing service costs when functionality extends beyond basic monitoring.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management is adaptable for Hybrid Cloud and On-premises deployments but faces criticism for inconsistent customer support experiences. Its technical support has received mixed reviews with a focus on potential enhancements in service quality. Amazon CloudWatch boasts seamless integration with AWS services, emphasizing ease of setup for Public Cloud deployments. However, it is noted for less tailored customer service and requires more user effort for non-standard functions.
Pricing and ROI: DX Unified Infrastructure Management follows a probe and device type-based pricing model, leading to higher costs and a more extended ROI period. Despite this, it remains a valuable asset for large enterprises. Amazon CloudWatch adopts a more flexible pay-as-you-go pricing structure, aligning favorably with AWS environments. This model results in a competitive ROI, especially advantageous for AWS-centric operations, but caution is advised as expenses can increase with extended monitoring requirements beyond core functionalities.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Amazon CloudWatch's scalability is managed by AWS.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage.
Better support and more accessible resources are crucial.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
I like its filtering capability and its ability to give the cyber engine insights.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Amazon CloudWatch is used for monitoring, tracking logs, and organizing metrics across AWS services. It detects anomalies, sets dynamic alarms, and automates actions to optimize cloud utilization, troubleshoot, and ensure service availability.
Organizations leverage Amazon CloudWatch for collecting and analyzing logs, triggering alerts, and profiling application performance. It's also employed for monitoring bandwidth, virtual machines, Lambda functions, and Kubernetes clusters. Valuable features include seamless integration with AWS, real-time data and alerts, detailed metrics, and a user-friendly interface. It provides robust monitoring capabilities for infrastructure and application performance, log aggregation, and analytics. Users appreciate its scalability, ease of setup, and affordability. Additional key aspects are the ability to create alarms, dashboards, and automated responses, along with detailed insights into system and application health. Room for improvement includes dashboards and UI enhancements for better visualization and customizability, log streaming speed, advanced machine learning and reporting capabilities, pricing, and integration with non-AWS services and databases. Users also seek more real-time monitoring and comprehensive application performance features, and simpler alerts and configuration processes.
What are the most important features?
What benefits and ROI can users expect?
Amazon CloudWatch is implemented across a range of industries, including technology, finance, healthcare, and retail. Technology firms use it to monitor application performance and traffic, while financial organizations leverage it for ensuring compliance and system reliability. Healthcare entities rely on it for maintaining service availability and monitoring data flow, and retail companies utilize it for tracking customer interactions and optimizing server usage.
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
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