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Amazon CloudWatch vs Cross-Enterprise Application Performance Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
25th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Log Management (21st), Cloud Monitoring Software (15th)
Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
86th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.0%, down from 1.7% compared to the previous year. The mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Amazon CloudWatch1.0%
Cross-Enterprise Application Performance Management0.4%
Other98.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
Mohammed  Shahpoup - PeerSpot reviewer
Senior Deputy Manager, ITSM Architect at ICT Misr
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very simple logging system."
"The product can be integrated with AWS very easily."
"Amazon CloudWatch has a user-friendly interface."
"CloudWatch provides essential monitoring capabilities that integrate seamlessly with other AWS services."
"It is very easy to use; as a monitoring tool, whenever your system experiences issues, it will notify you and is directly linked to your service."
"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"Scheduling is a valuable feature."
"It offers direct integrations with various storage providers, making it convenient to push logs from CloudWatch to these external platforms."
"All solutions from Broadcom are very easy to install."
"The documentation and the technical support are both quite good."
 

Cons

"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."
"It's not very intuitive. It doesn't have drag-and-drop functionality to trigger actions from notifications."
"The solution's integration could be easier for laypersons."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"Amazon CloudWatch's pricing needs improvement."
"Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming; it requires an entire twenty-four hours for scanning, rather than just one hour."
"For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"They lack support and presence in Egypt."
"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."
 

Pricing and Cost Advice

"It’s an open-source solution."
"The solution is expensive."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"The tool is not expensive."
"It is a free-of-charge service."
"The pricing is average."
"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Transportation Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
No data available
 

Questions from the Community

What needs improvement with Amazon CloudWatch?
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visual...
What is your primary use case for Amazon CloudWatch?
Amazon CloudWatch is a very small service that AWS provides. It is a monitoring service for applications within the AWS cloud, and we can integrate external applications using the APIs or SDK. The ...
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Also Known As

No data available
CA Cross-Enterprise Application Performance Management
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
NIIT Technologies, Cetip Safeguards
Find out what your peers are saying about Amazon CloudWatch vs. Cross-Enterprise Application Performance Management and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.