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Amazon CloudWatch vs Cisco Provider Connectivity Assurance comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Log Management (19th), Cloud Monitoring Software (15th)
Cisco Provider Connectivity...
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (46th)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 0.9%, down from 1.6% compared to the previous year. The mindshare of Cisco Provider Connectivity Assurance is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Amazon CloudWatch0.9%
Cisco Provider Connectivity Assurance1.0%
Other98.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Amandeep Pawar - PeerSpot reviewer
Engineer Technology at Iris Software Technologies Private Limited
Monitoring microservices has improved and teams respond faster to production incidents
In my opinion, the best features Amazon CloudWatch offers are Metrics, Analytics, Logs, Alarms, Dashboards, and Log Insights, with standout features being real-time monitoring and centralized logging, proactive alerting, and fast troubleshooting. The dashboards in Amazon CloudWatch help with troubleshooting by allowing us to easily look into API latency and how much resource consumption is occurring. The CloudWatch dashboard provides real-time data and views of our application health while Log Insights lets us quickly search and analyze logs to identify root causes of production issues, making troubleshooting time efficient and monitoring much more streamlined. Amazon CloudWatch has positively impacted my organization by improving our ability to monitor production issues and easily find the root cause in the application. We can quickly fix issues at the point of occurrence, and real-time metrics for microservices provide centralized logging and automated alerts that enable fast incident detection, quicker troubleshooting, and better application reliability, ultimately reducing operational efforts by giving engineers a single platform for monitoring AWS resources and microservices. I have seen many positive outcomes in my organization, estimating that CloudWatch reduced troubleshooting time by around thirty to forty percent because engineers could correlate metrics and logging from a single platform. Early alerts also help us resolve many performance issues before they escalate into major incidents, contributing to improved service availability.
Pifu Lin - PeerSpot reviewer
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
Addresses connectivity issues with real-time monitoring while offering good local support
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Setting up this product was easy. I found data analytics as its most valuable feature."
"The tool's UI is good. One can scroll through the logs very easily."
"The product helps us collect and store various metrics to set test alarms."
"The solution is easy to use."
"It is a robust analytical tool and it goes beyond mere functionality and extends into the realm of providing comprehensive insights."
"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."
"The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda."
"Our team finds it overall quite useful."
"We have found this to be a very valuable toolset, and has paid for itself several times over."
"Thanks to Skylight we have a tool for this kind of investigation and it has reduced our mean time to respond by at least 50 percent."
"Network control when experiencing problems indicating "the network is slow"."
"APM analysis is much faster than traditional root cause analysis of application problems."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The performance of Accedian Skylight is better than other vendors."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
 

Cons

"It is hard to configure; it is not a straightforward tool."
"The pricing model can get very expensive as the project's scope grows."
"We'd like the interface to be as easy as Datadog."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"There could be further enhancements through CloudWatch's partnerships."
"I think the machine learning aspect of it probably does help because machine learning is not really machine learning."
"Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool."
"There is some delay in logging that they need to improve on."
"So scalability, at the moment, is pretty bad for us now, because our modus operandi have totally shifted."
"Human resource costs can be high when dealing with connection issues."
"The UI interface of Accedian Skylight could improve."
"Combination with Avaya switches pose some problems."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
 

Pricing and Cost Advice

"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"It’s an open-source solution."
"The tool is not expensive."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"It is a free-of-charge service."
"The product's cost is relatively inexpensive."
"The pricing is average."
"We understand there's a significant cost difference, but have yet to investigate fully."
"It provides value and the cost is not huge."
"Pricing is a little bit expensive."
"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
"The pricing is cheaper than other competing products, which is better for our budgets."
"The price is competitive overall, depending on the type of customer."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
Outsourcing Company
14%
Construction Company
11%
Comms Service Provider
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...
What needs improvement with Amazon CloudWatch?
For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...
What is your primary use case for Amazon CloudWatch?
My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...
What needs improvement with Accedian Skylight?
Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.
What is your primary use case for Accedian Skylight?
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...
 

Also Known As

No data available
Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Find out what your peers are saying about Amazon CloudWatch vs. Cisco Provider Connectivity Assurance and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.