Amazon AWS vs SAP Commerce Cloud comparison

The compared Amazon Web Services (AWS) and SAP solutions aren't in the same category. Amazon Web Services (AWS) is ranked #2 in ISI , with an average rating of 8.6, and holds a 17.4% mindshare in the category. SAP is ranked #4 in P , with an average rating of 6.0, and holds a 6.1% mindshare. Additionally, 93% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 73% of SAP users who would recommend it.

Amazon AWS

Read 259 Amazon AWS reviews

20,295 Views
12,583 Comparison Views

93% willing to recommend

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,616 Views
2,171 Comparison Views

73% willing to recommend

Amazon AWS

SAP Commerce Cloud

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Executive SummaryUpdated on Feb 1, 2026

Amazon AWS and SAP Commerce Cloud are prominent competitors in the digital solutions market, with AWS providing extensive infrastructure services and SAP targeting e-commerce needs. AWS appears to have the upper hand due to its flexible pricing model, broad infrastructure services, and strong scalability options, which are attractive to a wide range of businesses.

Features: Amazon AWS integrates services such as EC2 for scalable computing, S3 for robust storage, and RDS for reliable database management, all supported by a dynamic pay-as-you-go pricing model. Conversely, SAP Commerce Cloud focuses on e-commerce with a powerful promotion engine, comprehensive catalog management, and efficient management of large-scale deployments.

Room for Improvement: AWS users face challenges with its complex pricing structure, a steep learning curve, and sometimes limited customer support responsiveness. SAP Commerce Cloud could improve by enhancing its adoption of modern technologies like microservices, simplifying its interface, and addressing complaints about high costs.

Ease of Deployment and Customer Service: AWS supports deployment in public and hybrid environments, offering variable technical support levels. SAP Commerce Cloud typically utilizes private and hybrid setups, noted for its effective customer service and meticulous support team.

Pricing and ROI: AWS’s scalable pricing benefits businesses seeking flexibility despite potential rapid cost accumulation. SAP Commerce Cloud, with its significant upfront costs, caters to enterprises with the budget for top-tier e-commerce solutions but provides substantial ROI when executed effectively.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon AWS

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

259

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)

SAP Commerce Cloud

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

eCommerce Platforms (4th)

Mindshare comparison

Amazon AWS and SAP Commerce Cloud aren’t in the same category and serve different purposes. Amazon AWS is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 17.4%, up 14.7% compared to last year.
SAP Commerce Cloud, on the other hand, focuses on eCommerce Platforms, holds 6.1% mindshare, down 14.8% since last year.

Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
Product	Mindshare (%)
Amazon AWS	17.4%
Akamai Connected Cloud (Linode)	10.2%
Microsoft Azure	9.9%
Other	62.5%

Infrastructure as a Service Clouds (IaaS)

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
SAP Commerce Cloud	6.1%
Adobe Commerce	7.2%
Shopify	5.6%
Other	81.1%

eCommerce Platforms

Featured Reviews

Asif Meem

Senior Machine Learning Engineer at sportsbet

Managed cloud services have helped accelerate experiments with flexible configuration options

Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.

Read full review

MichelaBruna

Digital Design Manager at a manufacturing company with 5,001-10,000 employees

Improving User Experience with Effective Platform Integration

Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy. The deployment is fast."

"We have many projects where we can resolve a lot of issues with Amazon AWS. It has given customers a lot of visibility with their data. Many customers do not know what they can learn from their data and I provide them with this using useful information using Amazon AWS."

"The product's scalability is good."

"It is easy to use."

"We can easily upgrade and downgrade the Instance."

"It's a very flexible and customizable service"

"I like the auto-scaling functionality and compliance requirements, whichever they are requesting."

"It scales extremely well."

More Amazon AWS pros

"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

"The tool has good performance."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"SAP Hybris provides us with all of the e-commerce features that a client could need."

"The user interface can be customized."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."

More SAP Commerce Cloud pros

Cons

"There should be seminars and online training sessions available from AWS because a lot of people who are not using it would benefit from having the basic knowledge or basic hands-on experience."

"Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical."

"I'd love to see an Amazon data center here in Peru."

"Could be more user friendly and include additional applications."

"A person with no AWS experience might find it overwhelming at first."

"The technical support package for free trial users should be built on and improved."

"One of the issues I'm facing is that my RDS SQL Server version 5.8 is reaching its end of life, and I need to upgrade it to a customer-wanted version. I want to do this on Graviton instances, but Graviton only starts with version 8.0 and currently doesn't support the 5.8 series. We've raised a Priority Feature Request (PFR) with AWS to have this functionality added for at least three months. This would give us enough time to upgrade our database to the 8.0 version without any issues."

"Its price should be lower. The price for in-house usage should be different from production usage."

More Amazon AWS cons

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."

"A public cloud solution of this software would open great possibilities."

"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"The WCS management or content management is not that great."

"They have just started to work with the cloud, but they only support Microsoft Azure."

More SAP Commerce Cloud cons

Pricing and Cost Advice

"If you can plan capacity for one or three years, you can use the upfront payment option which allows you to save up to 50%."

"We have a monthly subscription for Amazon AWS."

"This is not an expensive product but it would be an improvement if the price were cheaper."

"The price for AWS is good."

"AWS IaaS is a very generic service, which is extremely overpriced."

"A few of our customers pay for it yearly and monthly. Sometimes, when it's related to the data, the pricing seems to be high. It could be cheaper on a transactional basis."

"It is very expensive, you have to be very cautious."

"The price, in general, could be better."

More Amazon AWS pricing and cost advice

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The price is too high."

"The solution is expensive."

"This is an expensive solution."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The price is quite high."

"I don't know the cost, but it can be expensive."

"The solution is very expensive in Turkey."

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it_user8586

Engineer at a tech consulting company with 51-200 employees

Aug 14, 2013

Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Educational Organization

Manufacturing Company

13%

Computer Software Company

11%

Financial Services Firm

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	131
Midsize Enterprise	48
Large Enterprise	114

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

How does OpenShift compare with Amazon AWS?

Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...

See all answers

How is SAP Cloud Platform different than Amazon AWS?

How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...

See all answers

Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure

We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...

See all answers

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

See all answers

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

See all answers

What is your experience regarding pricing and costs for SAP Hybris Commerce?

I don't know how to rate pricing for the product, as I'm not involved in that aspect.

See all answers

Comparisons

Akamai Connected Cloud (Linode) vs Amazon AWS

Compared 35% of the time

Alibaba Cloud vs Amazon AWS

Compared 6% of the time

SAP Cloud Platform vs Amazon AWS

Compared 6% of the time

Dell ObjectScale vs Amazon AWS

Compared 6% of the time

Microsoft Azure vs Amazon AWS

Compared 5% of the time

More Amazon AWS Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 16% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 10% of the time

Shopify vs SAP Commerce Cloud

Compared 10% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 6% of the time

Ginesys vs SAP Commerce Cloud

Compared 4% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

Amazon AWS

March 2026

Download Amazon AWS product report

Buyer's Guide

SAP Commerce Cloud

February 2026

Download SAP Commerce Cloud product report

Also Known As

Amazon Web Services, AWS

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

Amazon Web Services (AWS) is an adopted cloud platform that offers more than 200 fully featured services from data centers located across the globe. This is a scalable, low-cost infrastructure platform in the cloud that is utilized by thousands of businesses of different sizes around the world. The product offers a wide variety of solutions for its customers, which allows them to launch applications regardless of their industry.

The most common use cases for AWS are:

Application hosting: Clients can take advantage of on-demand infrastructure to power their applications. The product supports multiple types of apps, varying from hosted internal applications to software as a service (SaaS) offerings.
Websites: With AWS, clients can satisfy their web hosting needs through a scalable platform for their websites.
Backup and storage: AWS offers reliable data storage services, which allow clients to store their data and build dependable backups for all of their valuable information.
Enterprise IT: The product allows companies to host internal- or external-facing IT applications in a highly secure environment.
Content delivery: Users who want to distribute content to end users worldwide can do so quickly and easily through the high data transfer speeds of this solution.
Databases: AWS offers a variety of database solutions, which include hosted enterprise database software as well as non-relational database solutions.

Amazon AWS supports a global cloud infrastructure with AWS Region and Availability Zone models, which contribute to the high availability of enterprise applications running on the solution. Amazon AWS has an extensive array of products that serve different purposes, including:

Analytics
Application integration
Blockchain
Business applications
Cloud financial management
Compute
Contact center
Containers
Database
Developer tools
End-user computing
Front-end web and mobile
Games
Internet of Things (IoT)
Machine learning
Management and governance
Quantum technologies
Robotics
Satellite
Security, identity and compliance, and others

The products and services that Amazon AWS delivers to these sectors provide a large computing capacity which is quicker and cheaper compared to building a physical server farm. Among the most popular services are Amazon Elastic Compute Cloud, also known as "EC2," and Amazon Simple Storage Service, also known as "S3."

Amazon AWS Features

The wide array of products that Amazon AWS offers consist of different functions that utilize cloud computing across different sectors. The features of this solution can be categorized in the following ways:

Data and relationship management: With Amazon AWS, companies can manage multiple hierarchies of directory data, they can define attributes for objects and relationships, set custom inheritance rules for directories, and create multiple schemas.
Schema management: This group of features allows users to extend their directory schema according to their needs. They can extend it through multiple applications that share a single directory while avoiding duplication of data.
Fully managed infrastructure: This feature decreases time and costs for administrative tasks for companies regarding scaling infrastructure and managing servers.
Searching feature: The Cloud Directory feature of AWS offers built-in search capabilities which can cover sets of highly connected data and eliminate the need of creating nested queries.
Built-in data encryption: Users can benefit from high levels of protection of their data with AWS's products. The data in the cloud is automatically encrypted at rest and in transit through 256-bit encryption keys, managed by AWS Key Management Service (KMS).
Object policies: This feature allows Amazon AWS users to organize objects in different hierarchies by providing a framework for applications to evaluate policy assignments.

Amazon AWS Benefits

This product delivers various benefits across all industries that utilize its services. The greatest advantages of using Amazon AWS include:

High product functionality is supported by machine learning, artificial intelligence (AI), IoT, data lakes, and analytics.
The solution has a high level of security, which is backed by a deep set ofmore than 100 cloud security tools.
Amazon AWS has an easy-to-use interface that makes it possible for clients to host applications.
The product is very flexible in terms of which operating system, programming language, web app platform, and database clients can use.
AWS is a scalable and highly secure global computing infrastructure, supported by the reliability of Amazon.com.
Clients can utilize the Auto Scaling and Elastic Load Balancing tools to personally scale up or down applications, depending on their demand.
Users can choose from an array of payment options, including paying for only the services they need, as well as a free trial to select the ones most useful for them.

Reviews from Real Users

Greg G., a chief executive officer at a tech services company, ranks Amazon AWS highly, as he states that the solution is flexible, scales well, and offers good stability.

A technology manager technology at a computer software company values Amazon AWS because it is extremely cost-efficient, easy to upgrade and expand storage with greatly improved interfaces.

Amazon Web Services (AWS)

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.

NHS 24

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