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Amazon AWS CloudSearch vs Glean Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS CloudSearch
Ranking in Search as a Service
9th
Average Rating
8.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Glean Platform
Ranking in Search as a Service
8th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Indexing and Search (6th), AI-Agent Builders (7th), AI Software Development (37th), AI Customer Support (4th)
 

Mindshare comparison

As of March 2026, in the Search as a Service category, the mindshare of Amazon AWS CloudSearch is 5.3%, down from 9.2% compared to the previous year. The mindshare of Glean Platform is 4.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Mindshare Distribution
ProductMindshare (%)
Glean Platform4.0%
Amazon AWS CloudSearch5.3%
Other90.7%
Search as a Service
 

Featured Reviews

HarishMahanta - PeerSpot reviewer
Sr PeopleSoft Consultant at People Tech
A reasonably priced solution that provides scalability, stability, reliability, and security
In terms of what needs improvement, I would say that it needs to keep its cost competitive in the market, especially in comparison to other clouds. Let's say we have various clouds in the market, like Google Cloud, Oracle Cloud, and AWS Cloud. However, security-wise, I don't think AWS is bad. It's good only, especially in comparison to Oracle Cloud, if you really use Oracle, while also considering the fact that PeopleSoft is an Oracle product. AWS is a separate cloud, and Oracle has its own cloud. If you are in a new PeopleSoft and Oracle and you are using a third-party cloud, it means it is not easy since we can't think it is easy. I mean, if you are using Oracle products and you are using Oracle Cloud, it will be easier for you. However, it has a cost in comparison to AWS. Oracle Cloud is too costly. According to region, we segregate because it depends on the organization's strength. Let's say your organization has 1,000 customers. In that case, on a daily basis, let's say one customer was released or discontinued using the product. Then, you have to remove the solution. However, if you use Oracle Cloud, that space will remain there. In the case of AWS, they will immediately cut down their space, meaning in terms of reuse ability, it will reduce the cost. In our case, AWS is the best in the market, actually. We have various clouds like Google Cloud and Microsoft Azure Cloud, the features of which are very different. There are a lot of features in AWS Cloud since I am not in the market providing service on the products. I am just using that tool to access our clients' database and deliver our day-to-day service. I interact with the clients regarding their issues, whatever they are facing. There is this one kind of interface we use to access things because they are in AWS Cloud. If your customer is in Oracle Cloud, then there will be a different approach to accessing it. In our case, we can use AWS or Oracle, so it doesn't matter to us.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
12%
Comms Service Provider
11%
Marketing Services Firm
7%
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

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What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing has been pretty smooth actually, with no issues.
What needs improvement with Glean Platform?
I don't have any complaints with Glean Platform actually. I can't think of anything right now regarding needed improvements, even small things. I rate it a nine because sometimes it's difficult to ...
What is your primary use case for Glean Platform?
My main use case for Glean Platform is consolidating marketing materials, as I work in DevOps Sales Ops. I set up this platform for the sales team to review material that might be useful for talkin...
 

Also Known As

No data available
Glean Work AI Platform
 

Overview

 

Sample Customers

SmugMug
Information Not Available
Find out what your peers are saying about Elastic, Algolia, Amazon Web Services (AWS) and others in Search as a Service. Updated: February 2026.
884,873 professionals have used our research since 2012.