Try our new research platform with insights from 80,000+ expert users

Amazon AWS CloudSearch vs Amazon Kendra comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS CloudSearch
Ranking in Search as a Service
7th
Average Rating
8.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Amazon Kendra
Ranking in Search as a Service
2nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Search as a Service category, the mindshare of Amazon AWS CloudSearch is 8.5%, down from 10.6% compared to the previous year. The mindshare of Amazon Kendra is 13.0%, down from 22.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service
 

Featured Reviews

AmrIssa - PeerSpot reviewer
A scalable and fully managed search service with diverse data type support and robust security
We use it as our hosting solution, serving as the backbone for our systems, which include Rubrik and SAP It is remarkably efficient and beneficial. A reboot should be enhanced. There are issues with the VBC collection. I have been working with it for four years. I would rate the stability ten…
AM
Kendra has a nice AI built-in, enhancing the search experience and highly stable solution
There are many valuable features. For example, there are many documents that contain a lot of legal information. So we want to understand whether all the documents have the required complaint-related information or not, and whether they are following the standard policies of documentation. We have multiple documents, so we don't know which document has the sought-after information. Therefore, we want to perform an enterprise search on it. So there are a lot of use cases we are trying to build using these newer technologies, specifically Kendra. Moreover, Kendra has AI, which has an upper edge, and that is really helpful. It has a nice AI inbuilt, which improves the search part of it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Amazon AWS CloudSearch is its ability to receive data quickly. You can access your data easily in a short time."
"The most valuable feature of Amazon AWS CloudSearch is the cloud aspect. I do not need to have the physical infrastructure, everything is in the cloud."
"It's the best solution for any company. It has a hosting ERP system for any task. AWS is stable. AWS is more flexible and its elastic concept is a new concept. AWS is also very secure. It has many layers of security, like hardware security and software security. This is a big issue."
"AWS CloudSearch's best features are good performance under high CPU and memory use, and ease of deployment and scaling."
"I've found the solution to be very scalable."
"It will remain alive in the market. The solution will be stable in the market."
"The best feature is its scalability in that Cloud is always on the fly."
"It is remarkably efficient and beneficial."
"Provides flexibility to tune the relevance and ranking of results."
"We have good use cases where stability is everything. So it's a stable solution."
 

Cons

"A reboot should be enhanced."
"AWS CloudSearch's documentation isn't very clear. Also, the on-premise version of the solution is less stable than the cloud version."
"Regarding the period of propagation on CDN servers, sometimes we update photos or files and we don't see the update instantly. We need to wait for sometime."
"Latlon data type only supports single value per document. All other types support multiple values. We faced issues with this because we had scenarios where, for each document, we needed to store multiple latlon values for different geographical locations."
"Security is a concern but they're working on it."
"I do not have any suggestions for improvements at this time."
"The solution should improve the recovery aspects that it has on offer."
"Maybe they are common in Egypt, but you should make a request on Amazon to create a function to monitor CPU performance, memory, and files. It is very difficult in AWS. I would tell them it should be simple, just drag and drop. I think they could develop this option so we can drag and drop to monitor performance of the processor and memory."
"The time it takes for indexing documents could be reduced."
"There are some token limits."
 

Pricing and Cost Advice

"There was no license needed to use this solution."
"On a scale of one to ten, where one point is cheap, and ten points are expensive, I rate the pricing as medium or reasonable."
"I'm not sure how much we pay a year. It might be around $30,000 a year."
"Our license costs around $4,000 per month."
"We chose AWS because of its cost and stability."
"Amazon AWS CloudSearch charging is based on how many resources you consume or and the solution is known to be a bit expensive."
"In comparison to IBM and Microsoft, the pricing is more favorable."
"The pricing falls in the medium range."
report
Use our free recommendation engine to learn which Search as a Service solutions are best for your needs.
859,687 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
16%
Manufacturing Company
9%
University
7%
Computer Software Company
20%
Financial Services Firm
17%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon AWS CloudSearch?
In comparison to IBM and Microsoft, the pricing is more favorable. I would rate it eight out of ten.
What needs improvement with Amazon AWS CloudSearch?
A reboot should be enhanced. There are issues with the VBC collection.
What do you like most about Amazon Kendra?
We have good use cases where stability is everything. So it's a stable solution.
What is your experience regarding pricing and costs for Amazon Kendra?
The pricing falls in the medium range. The cost depends on the size of your use case because it has a fixed cost, not a variable. The licensing is on a monthly basis. There are no extra costs. Only...
What needs improvement with Amazon Kendra?
There are some token limits. We cannot ask questions with more than 30 tokens. Access cannot be more than 200 tokens. And the token is also, like, one point. Then views are very hard limits, and it...
 

Overview

 

Sample Customers

SmugMug
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Find out what your peers are saying about Amazon AWS CloudSearch vs. Amazon Kendra and other solutions. Updated: June 2025.
859,687 professionals have used our research since 2012.