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Alluvio Aternity vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
38
Ranking in other categories
Application Performance Monitoring (APM) and Observability (32nd), Mobile APM (4th), Digital Experience Monitoring (DEM) (6th)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (4th), Network Monitoring Software (13th)
 

Mindshare comparison

Alluvio Aternity and SCOM aren’t in the same category and serve different purposes. Alluvio Aternity is designed for Digital Experience Monitoring (DEM) and holds a mindshare of 6.7%, down 8.3% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 8.9% mindshare, up 8.4% since last year.
Digital Experience Monitoring (DEM)
Event Monitoring
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The detailed level of information you are able to get on the complete environment all of the way down to a specific machine."
"We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful."
"The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective."
"The item we use the most and what upper management wants is the SLA reports. It's a good summary of how the applications are performing over time from month to month."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"The application response time. That's what our business has been having a problem with."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"We are able to do problem determination on runaway processes."
"The stability has been great."
"Being able to make and customize management packs and send out notifications is very valuable."
"The solution primarily drives system information, and I believe it works fine."
"The solution has improved our overrides and the ability to start services if they're stopped."
"SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
 

Cons

"The dashboards and navigatability of the platform could use improvement. It often takes five or six clicks to drill down to exactly what you want to see."
"I would say the reporting capabilities of this product could use room for improvement."
"We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"The licensing model doesn't suit the market we are in and has room for improvement."
"When they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product."
"I would like to see more granular performance counters collected and viewable from the endpoints. That would be great."
"The solution is available at a higher price than other solutions."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"​I would like to better be able to monitor Oracle processes.​"
"The solution should be more user-friendly and offer a better user interface."
"The initial setup should be easier to complete."
"It would be a much better product if Microsoft provided management packs with the product."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"I would like to see them improve their network monitoring."
"The management of the servers could be better."
 

Pricing and Cost Advice

"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
"The pricing is fair."
"You have to purchase it for 12 months, which is an issue because a lot of our customers are on a per-user-per-month type billing. There are a few additional costs. A lot of customers only get the essential licenses, and then they get what they call the application add-ons on top. They have to pay depending on how many customers and applications they want to monitor."
"If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"Our Enterprise Agreement includes the price."
"Our licensing fees are approximately $30 per user, per month."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"The pricing and licensing are fair."
"The platform is cost-effective due to our existing Microsoft support."
"We have an enterprise agreement that includes this product as part of it."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Government
11%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
14%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is likely to be phased out in favor of more compatible tools like Icinga ( /products/icinga-reviews ) for application monitoring or when moving to cloud solutions like CloudWatch and Azure ( /...
 

Comparisons

 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
Dialog Telekom
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