We compared Amazon AWS and Google Firebase based on our user's reviews in several parameters.
In summary, Amazon AWS is praised for its scalability, reliability, cost-efficiency, extensive services, and excellent customer support, while users find Google Firebase appealing due to its seamless integration with Google services, real-time database functionality, scalability, ease of use, and diverse development tools. However, Amazon AWS users have concerns about the complex interface and pricing structure, while Google Firebase users seek better documentation, user interface customization, and error handling improvements.
Features: Amazon AWS is praised for its scalability, reliability, cost-efficiency, diverse services, user-friendly interface, and exceptional customer support. In contrast, Google Firebase stands out for its seamless integration with Google services, real-time database capability, scalability, beginner-friendly usability, and wide range of development tools and APIs.
Pricing and ROI: According to user feedback, Amazon AWS has varying feedback regarding pricing, setup cost, and licensing, with valuable insights on overall cost, initial investment, and terms of usage. On the other hand, Google Firebase is praised for its reasonable pricing options, straightforward setup process, and flexible licensing agreements., Users have highly positive feedback on the ROI of both Amazon AWS and Google Firebase. AWS is praised for its cost-effectiveness and wide features, while Firebase is commended for its data management and app performance.
Room for Improvement: The Amazon AWS product could benefit from improvements in user interface intuitiveness, documentation clarity, pricing structure comprehension, customer support responsiveness, service availability, reliability, and stability. On the other hand, Google Firebase could enhance its documentation, tutorials, user interface customization options, data querying flexibility, error handling, and error messages to offer users a more efficient and user-friendly experience.
Deployment and customer support: The reviews for Amazon AWS and Google Firebase indicate that users have varying timeframes for deployment, setup, and implementation. Some users suggest that these should be considered separately, while others imply that they are referring to the same period., Amazon AWS's customer service and support have been praised for their promptness, efficiency, and knowledge in resolving issues. On the other hand, Google Firebase's customer service is commended for its prompt assistance, helpfulness, and friendliness. Both receive positive feedback overall.
The summary above is based on 46 interviews we conducted recently with Amazon AWS and Google Firebase users. To access the review's full transcripts, download our report.
"The best features are flexibility and cost."
"It's very user-friendly."
"Easy to access and secure, two important features."
"I especially like the flexibility and scalability of the solution."
"Since AWS came a bit later to the market, they are always improving and upgrading their platform."
"User friendly solution."
"It is intuitive, easy to deploy, and rather quick to deploy and set up. There are a number of native services in the ecosystem. These services are built into the cloud and are mature enough to support you in many ways."
"Some of the introduced one-year and three-year reservations helped us reduce costs early on. With time, we learned how to minimize our at REST capacity, allowing us to scale up and scale down in near seconds."
"The product’s most valuable features are integration and hosting."
"It is a stable solution...It is a very scalable solution."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature I like is about the realtime. Updates are also very fast."
"The main feature for us is that the tools are all in one place and that you don't need to bother with the backend system and the infrastructure."
"Google Firebase has a lot of services like storage, Firestore, and push notifications."
"The solution is useful for managing users and user authentication."
"The most valuable features of Google Firebase have been Analytics, Remote Config, and Crashlytics. Additionally, a lot of companies have used push notifications which is important. There is little maintenance required."
"When you are first starting, the initial setup can be a bit complex, but it gets easier after that."
"In a future release, I would like to see more support for AI because it is the future."
"The customization could improve. However, it depends on the customization needed."
"It's a good cloud, however, if I compare it with Azure, Azure is more of a feature-rich cloud."
"I also use Google Cloud GCP and AWS cannot directly use the Azure EC2 consult. They could add that feature. Direct connection to the EC2 console server would be very useful."
"The pricing is reasonable but there is always room to be better."
"The interface needs a bit of work. It's not intuitive."
"I'm not an expert on the product, but if I had to suggest one improvement, I know a feature that would allow a person to backup his on-premise solution to the cloud directly with one click would be useful. This solution should be agnostic because sometimes a product that was backed up with Veeam is highly compatible with Commvault. I think it would be better if these backup features were agnostic. Viewing a build could also be improved. It's not easy to follow up on your consumption and see how much you're paying and how much you will be paying. Viewing the build could be more clear."
"We had some compatibility issues with Elixir."
"Google Firebase could improve the ability to create our own reports, other than what's available on the dashboard. For example, if we want to customize the report or export the data, this is a large task."
"Their technical support needs to be enhanced with more support for customers."
"I would like to see faster data migration and some support for other languages in the next release."
"Google Cloud Functions (which is still a BETA version) needs to have more control over the uploaded functions. That is, it needs more options for controlling the functions itself."
"One of the challenges I was facing when I was using it was the library called Google Dialogflow which allows you to connect your chatbot with an intent. So there is so much adding when you are trying to connect it with your service because you have to do a lot of repetition writing a new intent, putting it step by set so it is good to escape. I believe it should be flexible and dedicate the intents based on the relating and to write a lesser code when doing that."
"We use Firebase for media processing and we are growing more. As we grow, the pricing goes high and it's high compared to competitors. The solution is expensive."
"They have discontinued some very valuable features, including the Firebase UI that I used to log in."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Google Firebase is ranked 5th in Infrastructure as a Service Clouds (IaaS) with 32 reviews. Amazon AWS is rated 8.4, while Google Firebase is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Google Firebase writes "An application development solution that has a lot of services like storage, Firestore, and push notifications". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Dell ECS, whereas Google Firebase is most compared with Microsoft Azure, DigitalOcean, Oracle Cloud Infrastructure (OCI), Alibaba Cloud and Linode. See our Amazon AWS vs. Google Firebase report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
