"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"The initial setup is pretty straightforward."
"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"Could be more of an endpoint protector."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
Accelerate Your Threat Detection & Response
Your company’s security depends on being able to detect threats and respond to attacks quickly. But most organizations investigate less than 4 percent of all events they receive.
Alert Logic has a better way.
Managed detection and response (MDR) services identify and limit the impact of security incidents within a customer’s environment.
This service leverages 24/7 monitoring, technologies deployed at the host and network layers, advanced analytics, threat intelligence, and human expertise in incident investigation to remove threat actors from customer environments.
Alert Logic is ranked 4th in Managed Detection and Response (MDR) with 3 reviews while Bitdefender MDR is ranked 17th in Managed Detection and Response (MDR) with 1 review. Alert Logic is rated 8.6, while Bitdefender MDR is rated 9.0. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Bitdefender MDR writes "Extremely effective against malware, absolutely scalable, and very easy to deploy". Alert Logic is most compared with Arctic Wolf AWN CyberSOC, Darktrace, Rapid7 InsightIDR, Palo Alto Networks Threat Prevention and SentinelOne Vigilance, whereas Bitdefender MDR is most compared with Sophos Managed Threat Response, Secureworks Red Cloak MDR, Arctic Wolf AWN CyberSOC, Rapid7 MDR and Red Canary MDR.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.