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Akamai Secure Internet Access Enterprise vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai Secure Internet Acc...
Ranking in Secure Web Gateways (SWG)
23rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
Domain Name System (DNS) Security (9th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of Akamai Secure Internet Access Enterprise is 1.1%, up from 0.8% compared to the previous year. The mindshare of Zscaler Internet Access is 14.5%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2159601 - PeerSpot reviewer
A user-friendly security SaaS provider with an easy setup
Akamai SPS Threat Avert is deployed on-cloud in our organization. Users should choose Akamai SPS Threat Avert based on their needs and the organization's capability. If it's a small-scale business, I would recommend exploring other solutions that will be fairly cheaper than Akamai SPS Threat Avert. However, if it's an enterprise business with a lot of transactions, security concerns, and compliance issues, I would advise them to go ahead with Akamai SPS Threat Avert. Although it's a good solution, Akamai SPS Threat Avert is expensive and best suited for enterprise-level businesses, not mid-level or low-level organizations. Overall, I rate Akamai SPS Threat Avert a nine out of ten.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Akamai SPS Threat Avert is that it's very user-friendly compared to other technologies."
"The security is excellent."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The URL filtering has been the most valuable feature."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The solution is stable and reliable."
"The most valuable feature is the ability to drop packets."
"Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability."
 

Cons

"Akamai SPS Threat Avert's pricing could be improved because it's a very expensive enterprise solution."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"The tool should improve the predefined dictionaries."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"There are some performance issues when we add on additional controls."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
 

Pricing and Cost Advice

"Provided the features Akamai SPS Threat Avert provides, it is bound to be expensive."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"We have found the solution to be expensive."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Zscaler is transparent about its pricing model."
"The pricing is fair based on its competitive market."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
15%
Government
8%
Educational Organization
5%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Akamai SPS Threat Avert?
The best feature of Akamai SPS Threat Avert is that it's very user-friendly compared to other technologies.
What is your experience regarding pricing and costs for Akamai SPS Threat Avert?
Provided the features Akamai SPS Threat Avert provides, it is bound to be expensive.
What needs improvement with Akamai SPS Threat Avert?
Akamai SPS Threat Avert's pricing could be improved because it's a very expensive enterprise solution. AWS and a lot of other vendors are usually not that much expensive.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

Akamai Enterprise Threat Protector, Akamai ETP, Akamai SPS Threat Avert
ZIA
 

Overview

 

Sample Customers

MCNC, Educational Testing Service
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Fortinet, Palo Alto Networks and others in Secure Web Gateways (SWG). Updated: July 2025.
864,053 professionals have used our research since 2012.