No more typing reviews! Try our Samantha, our new voice AI agent.

Akamai Secure Internet Access Enterprise vs Zscaler Internet Access comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
Akamai Secure Internet Acc...
Ranking in Secure Web Gateways (SWG)
21st
Average Rating
8.4
Reviews Sentiment
5.3
Number of Reviews
3
Ranking in other categories
Domain Name System (DNS) Security (11th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of September 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.2% compared to the previous year. The mindshare of Akamai Secure Internet Access Enterprise is 1.2%, up from 1.0% compared to the previous year. The mindshare of Zscaler Internet Access is 9.7%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.7%
iboss3.4%
Akamai Secure Internet Access Enterprise1.2%
Other85.7%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
MS
Senior Analyst at Deloitte
Have successfully routed high-volume application traffic through secure channels and maintain compliance across client environments
CDN capability is what I appreciate about Akamai Secure Internet Access Enterprise. It protects applications that are internet-facing or public-facing. Akamai Secure Internet Access Enterprise is a product which has very good features and capabilities. I have worked on Radware also, but Radware has some limited capabilities. Akamai Secure Internet Access Enterprise has positively impacted my organization. We have around 62 applications within our firm which are now routing traffic through Akamai Secure Internet Access Enterprise. It has fewer false positives, which is something we haven't encountered yet. I assess the impact of Akamai's real-time threat filtering as 10 out of 10, and I am satisfied with this feature.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Content filtering is the most useful feature of iboss."
"Our primary use case for this product is DLP,"
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"The best feature of Akamai SPS Threat Avert is that it's very user-friendly compared to other technologies."
"The threat intelligence feature is particularly valuable when used with another product of Akamai, as their researchers continuously update this threat feed database, making it an effective tool for defending against and blocking bad actors, public malicious IPs, harmful hashes, and malicious URLs."
"Akamai Secure Internet Access Enterprise is a product which has very good features and capabilities."
"Zscaler, on the other hand, is more stable and also more secure."
"The most valuable feature is bandwidth control."
"Zscaler Internet Access's best feature is the granular policy controls."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"The URL filtering has been the most valuable feature."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Zscaler has helped protect our employees wherever they are working, by delivering safe web access."
 

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Sometimes, obviously, there are bugs."
"Its pricing could be better."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"The dashboards for local use could be better."
"From a financial standpoint, I do not believe Akamai Secure Internet Access Enterprise is cost-effective when compared to other solutions available in the industry."
"Their support response time needs improvement. They take on average one week to respond, which is not satisfactory given how critical applications are to the organization."
"Akamai SPS Threat Avert's pricing could be improved because it's a very expensive enterprise solution."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"We did hit a problem a while back where they didn't scale properly and we had some major issues."
"There are some performance issues when we add on additional controls."
"The license is per user, and there's a minimum license per user per year. It's costly if you compare it to the traditional solutions like Symantec or Bluecoat."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"Every client decided to purchase professional services because deploying Zscaler Internet Access is too complex."
"I believe, when you use Zscaler, you are not protected from all malware and malicious attacks, so you may need another tool just to cover these gaps."
"We'd like to have more plugins and integration."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"Provided the features Akamai SPS Threat Avert provides, it is bound to be expensive."
"The price is competitive. It's not cheap and it's not expensive."
"The pricing is fair based on its competitive market."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"It is a few pounds per user per month."
"It is costlier than other solutions."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"The tool is moderately priced."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
912,801 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Financial Services Firm
15%
Outsourcing Company
9%
Construction Company
9%
Comms Service Provider
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Akamai SPS Threat Avert?
Since Akamai Secure Internet Access Enterprise is not being used in our campus environment, as our users do not route...
What is your primary use case for Akamai SPS Threat Avert?
Akamai Secure Internet Access Enterprise is designed to protect users' access to the internet.
What advice do you have for others considering Akamai SPS Threat Avert?
Our organization does not utilize the internet access feature of Akamai Secure Internet Access Enterprise because our...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

iBoss Cloud Platform
Akamai Enterprise Threat Protector, Akamai ETP, Akamai SPS Threat Avert
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
MCNC, Educational Testing Service
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Akamai Secure Internet Access Enterprise vs. Zscaler Internet Access and other solutions. Updated: September 2026.
912,801 professionals have used our research since 2012.