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Akamai Secure Internet Access Enterprise vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Akamai Secure Internet Acc...
Ranking in Secure Web Gateways (SWG)
23rd
Average Rating
8.4
Reviews Sentiment
5.3
Number of Reviews
3
Ranking in other categories
Domain Name System (DNS) Security (10th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of June 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.0% compared to the previous year. The mindshare of Akamai Secure Internet Access Enterprise is 1.1%, up from 0.9% compared to the previous year. The mindshare of Zscaler Internet Access is 10.0%, down from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access10.0%
iboss3.4%
Akamai Secure Internet Access Enterprise1.1%
Other85.5%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
MS
Senior Analyst at Deloitte
Have successfully routed high-volume application traffic through secure channels and maintain compliance across client environments
CDN capability is what I appreciate about Akamai Secure Internet Access Enterprise. It protects applications that are internet-facing or public-facing. Akamai Secure Internet Access Enterprise is a product which has very good features and capabilities. I have worked on Radware also, but Radware has some limited capabilities. Akamai Secure Internet Access Enterprise has positively impacted my organization. We have around 62 applications within our firm which are now routing traffic through Akamai Secure Internet Access Enterprise. It has fewer false positives, which is something we haven't encountered yet. I assess the impact of Akamai's real-time threat filtering as 10 out of 10, and I am satisfied with this feature.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is solid, fairly easy to use, and reliable."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"Its initial setup was straightforward."
"Akamai Secure Internet Access Enterprise is a product which has very good features and capabilities."
"The best feature of Akamai SPS Threat Avert is that it's very user-friendly compared to other technologies."
"The threat intelligence feature is particularly valuable when used with another product of Akamai, as their researchers continuously update this threat feed database, making it an effective tool for defending against and blocking bad actors, public malicious IPs, harmful hashes, and malicious URLs."
"The main benefit that we have seen is performance improvements based on not having to backhaul traffic and getting cloud services closer to the user."
"There is no lag in service when accessing the internet."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"The solution is stable and reliable."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The product's initial setup phase is a bit easy, as one doesn't need high technical expertise."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"We have seen an ROI; this is a well published product, and you get value for your money."
 

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The dashboards for local use could be better."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The endpoint-type solution is an area that needs some improvement."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Akamai SPS Threat Avert's pricing could be improved because it's a very expensive enterprise solution."
"Their support response time needs improvement. They take on average one week to respond, which is not satisfactory given how critical applications are to the organization."
"From a financial standpoint, I do not believe Akamai Secure Internet Access Enterprise is cost-effective when compared to other solutions available in the industry."
"The admin console needs improvement as it loads slowly and sometimes takes two to five minutes to open."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Initially there were issues in terms of stability and improved a lot now."
"We did hit a problem a while back where they didn't scale properly and we had some major issues."
"In terms of user experience, it could be better."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"We use other similar products and find them to be a bit more preferable to Zscaler."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"Provided the features Akamai SPS Threat Avert provides, it is bound to be expensive."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"If we need any extra features, the price will increase."
"The tool is moderately priced."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"It is costlier than other solutions."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The pricing for Zscaler Internet Access could be made cheaper."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
902,417 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
18%
Construction Company
10%
Outsourcing Company
7%
Comms Service Provider
6%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise9
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What needs improvement with Akamai SPS Threat Avert?
Since Akamai Secure Internet Access Enterprise is not being used in our campus environment, as our users do not route...
What is your primary use case for Akamai SPS Threat Avert?
Akamai Secure Internet Access Enterprise is designed to protect users' access to the internet.
What advice do you have for others considering Akamai SPS Threat Avert?
Our organization does not utilize the internet access feature of Akamai Secure Internet Access Enterprise because our...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

iBoss Cloud Platform
Akamai Enterprise Threat Protector, Akamai ETP, Akamai SPS Threat Avert
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
MCNC, Educational Testing Service
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Akamai Secure Internet Access Enterprise vs. Zscaler Internet Access and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.