Akamai mPulse vs LogicMonitor comparison

Akamai and LogicMonitor are both solutions in the Application Performance Monitoring (APM) and Observability category. Akamai is ranked #57, while LogicMonitor is ranked #12 with an average rating of 8.8. Akamai holds a 0.6% mindshare in APM, compared to LogicMonitor’s 1.7% mindshare. Additionally, 66% of Akamai users are willing to recommend the solution, compared to 100% of LogicMonitor users who would recommend it.

Akamai mPulse

Read 6 Akamai mPulse reviews

1,690 Views
1,606 Comparison Views

66% willing to recommend

LogicMonitor

Read 38 LogicMonitor reviews

10,660 Views
3,518 Comparison Views

100% willing to recommend

Akamai mPulse

LogicMonitor

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Akamai mPulse and LogicMonitor based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Akamai mPulse vs. LogicMonitor Report (Updated: April 2026).

Buyer's Guide

Akamai mPulse vs. LogicMonitor

April 2026

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Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Akamai mPulse

Ranking in Application Performance Monitoring (APM) and Observability

57th

Average Rating

6.6

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Application Performance Monitoring (APM) and Observability

12th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (6th), IT Infrastructure Monitoring (8th), Container Monitoring (4th), Cloud Monitoring Software (7th), AIOps (5th)

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.6%, up from 0.5% compared to the previous year. The mindshare of LogicMonitor is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
LogicMonitor	1.7%
Akamai mPulse	0.6%
Other	97.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Arivu Arumugam

Staff Engineer at a financial services firm with 10,001+ employees

Lacking in regard to observation of the entire platform but does dynamic injections from within

There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.

Read full review

Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

Monitoring has reduced downtime and now enables proactive alerts across cloud workloads

When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead."

"There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature."

"There's a good relationship between the price and the licences."

"We are a worldwide company and we need to have a solution with good performance which the solution is providing us with; it has helped our company."

"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."

"It’s a very good product for performance tracking, I haven’t used many others, so I can’t comment on a competitive level."

"Enables dynamic injections from within the product which is great."

"It provides a great overview for management regarding user experience."

"LogicMonitor has a very highly talented support team that can answer the questions and help the customer right away."

"LogicMonitor helped reduce the length of an outage of a facility because of the identification of a fiber cut, so my company was able to be on top of that faster, so in that respect, the product gave us less than one year's worth of ROI."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"We went from nothing to pretty much full visibility across our internal and external estates of equipment, which has been massive for us in terms of being able to resolve problems faster and provide better customer service to our customers."

"We have seen a great return on investment after the deployment of this product, with 24/7 visibility on our network infrastructure being achieved through a centralized management console, requiring only a few resources to manage, such as three people on our team."

"One of the key reasons for going for it was the knowledge of the things that they put in the product."

"It has had a solid impact and has helped us to resolve issues faster with everything in real time and the alerts."

More LogicMonitor pros

Cons

"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."

"It needs a more intuitive GUI and more customization options."

"Scalability to larger volume of data seems to be hit or miss."

"They work very well, only thing is they need more time to improve and fix all the issues."

"The solution didn't help us much and that's the reason we never used mPulse on a full scale and why we chose to go with Dynatrace."

"The end-to-end distributor tracing connectivity isn't there."

"LogicMonitor's reporting capabilities definitely could use an improvement."

"It needs better access for customizing and adding monitoring from the repository."

"One of the areas that I sometimes find confusing is the way that the data is presented."

"While dynamic alerting is great, the overall alerting system can be complex to configure."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child.""

More LogicMonitor cons

Pricing and Cost Advice

Information not available

"They are expensive for the cloud."

"The tool's pricing falls into the middle range."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"The solution is not expensive."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

11%

Computer Software Company

Retailer

Manufacturing Company

11%

Computer Software Company

11%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	17

Questions from the Community

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What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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What is your experience regarding pricing and costs for LogicMonitor?

I researched the pricing of LogicMonitor, and it costs around ten dollars per device per month, which is somewhat expensive compared to other products. Some monitoring tools such as Zabbix are free...

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What needs improvement with LogicMonitor?

There are several areas for LogicMonitor to improve. Overly sensitive real-time monitoring leads to too many alerts, which could be managed via AI to reduce false positives. Cost optimization by of...

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Comparisons

Dynatrace vs Akamai mPulse

Compared 12% of the time

New Relic vs Akamai mPulse

Compared 11% of the time

Splunk AppDynamics vs Akamai mPulse

Compared 7% of the time

Splunk Enterprise Security vs Akamai mPulse

Compared 5% of the time

Avantra vs Akamai mPulse

Compared 4% of the time

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ScienceLogic vs LogicMonitor

Compared 4% of the time

Netreo vs LogicMonitor

Compared 4% of the time

Avantra vs LogicMonitor

Compared 3% of the time

SolarWinds NPM vs LogicMonitor

Compared 3% of the time

Kentik vs LogicMonitor

Compared 3% of the time

More LogicMonitor Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2026

Download Akamai mPulse product report

Buyer's Guide

LogicMonitor

May 2026

Download LogicMonitor product report

Also Known As

SOASTA mPulse

No data available

Overview

Akamai mPulse delivers real-time data on web performance, helping businesses optimize user experience to drive engagement.

Designed for performance analytics, Akamai mPulse offers in-depth insights into user interactions with digital assets. By monitoring real-time performance metrics across devices, it delivers actionable data that supports enhanced decision-making processes, enabling improved site efficiency.

What are the key features of Akamai mPulse?

Real-Time Monitoring: Provides instant performance insights to address issues promptly.
User Journeys: Tracks detailed user interactions, offering a comprehensive view on user behavior.
Customizable Dashboards: Lets users tailor data displays for specific needs and focus areas.
Anomaly Detection: Identifies and alerts deviations in normal performance metrics.
Advanced Analytics: Delivers data-driven insights for strategic planning and optimization.

How does Akamai mPulse improve ROI?

Reduced Downtime: By promptly identifying and resolving performance issues, availability remains high.
Enhanced User Satisfaction: Optimized load times and performance boost user engagement and retention.
Data-Driven Decisions: Insightful analytics guide strategic initiatives, fostering growth.
Cost Efficiency: Identifying inefficient areas allows targeted improvements and cost reductions.

In e-commerce and media industries, Akamai mPulse is often utilized to ensure seamless user experiences, crucial for retaining customers and viewers. This is achieved by leveraging its robust data analytics to fine-tune web performance, meeting industry-specific demands for speed and reliability.

Akamai

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

LogicMonitor

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Buyer's Guide

Akamai mPulse vs. LogicMonitor

April 2026

Free Report: Akamai mPulse vs. LogicMonitor

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