"The technical support is pretty good."
"The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time."
"Its ability to provide secure connections to people at all locations is the most valuable. It is mostly used by enterprises."
"The most valuable features of this solution are security, the conditional access feature, and multifactor authentication."
"As an end-user, the access to shared resources that I get from using this product is very helpful."
"Single sign-on provides flexibility and helps because users don't want to remember so many passwords when logging in. It's a major feature. Once you log in, you have access to all the applications. It also enables us to provide backend access controls to our users, especially when it comes to groups, as we are trying to normalize things."
"The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs."
"Technical support has been great."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"There are a lot of features with benefits, including discovery, investigation, and putting controls around things. You can't say that you like the investigation part but not the discovery. Everything is correlated; that's how the tool works."
"The most valuable feature is the seamless integration across different clouds."
"Better logging allows us to find problems and take appropriate steps to lock them out."
"All of the features are valuable because all of the features are related."
"Threat detection is its key feature, and that's why we use this tool. It gives an alert if a PC is attacked or there is any kind of anomaly, such as there is a spike in sending emails or we see an unauthorized website being accessed. So, it keeps us on our toes. We get to know that there is something wrong, and we can isolate the user and find any issues with it. So, threat detection is very robust in this tool."
"If your business requirements are relatively simple, it can get the job done."
"The ability to prevent users from using certain applications is one of the most valuable features. It doesn't require any configuration for implementation from the client perspective. It just works right away and gives you the information you need."
"The feature that helps us in detecting the sensitive information being shared has been very useful. In addition, the feature that allows MCAS to apply policies with SharePoint, Teams, and OneDrive is being used predominantly."
"Better deployment management and visibility functionality would be helpful."
"On-premise capabilities for information and identity management need improvement."
"The solution was difficult to scale because the group's configuration was complex. I would rate the scalability level of Azure Active Directory a five out of ten."
"The monitoring dashboard could be a bit better."
"The downside is that we now have all our eggs in one basket with Microsoft. We have this great authentication and single sign-on, but if Microsoft has an outage in North America or globally, on Outlook or Teams, we're dead in the water... We get some type of hiccup once a quarter."
"It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient."
"In a hybrid deployment, when we update a license by changing the UPN or email address of a user, it does not get updated automatically during normal sync. This means that we have to update it manually from Azure, which is something that needs to be corrected."
"For example, there were some authentication features that, for security purposes, had certain limitations. Those limitations still exist, but the portal now has options so that the customers can make custom features to manage their identity."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"In the future, I would like to see more plug-and-play capabilities that use AI to tell you what needs to be done. It would be helpful if it scanned our devices and made security suggestions, on a configuration basis."
"I believe it's only set to be integrated with Microsoft Defender for identity and identity protection. I would like to see it available for use with something like Office 365 Defender. I don't think it's integrated with that yet."
"I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows."
"This service would be better if it had a separate license, only for this service, that could be used to track usage."
"The response time could be better. It will be helpful if the alerts are even more proactive and we can see more data. Currently, the data is a little bit weak. It is not complete. I can't just see it and completely know which user or which device it is. It takes some effort and time on my part to investigate and isolate a user. It would be great if it is more user-friendly or easy for people to understand."
"There are challenges with detection and there are challenges with false-positive rates."
"The integration with macOS operating systems needs to be better."
"They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing."
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Akamai Enterprise Application Access is ranked 6th in Access Management with 1 review while Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 12 reviews. Akamai Enterprise Application Access is rated 10.0, while Microsoft Defender for Cloud Apps is rated 8.2. The top reviewer of Akamai Enterprise Application Access writes "Highly capable, reliable, and simple console". On the other hand, the top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". Akamai Enterprise Application Access is most compared with Zscaler Internet Access, Netskope CASB, Forcepoint CASB and Prisma SaaS by Palo Alto Networks, whereas Microsoft Defender for Cloud Apps is most compared with Cisco Umbrella, Zscaler Internet Access, Netskope CASB, Prisma SaaS by Palo Alto Networks and Qualys VM.
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