Try our new research platform with insights from 80,000+ expert users

Akamai Edge DNS vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai Edge DNS
Ranking in Domain Name System (DNS) Security
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Managed DNS (9th)
Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (2nd)
 

Mindshare comparison

As of August 2025, in the Domain Name System (DNS) Security category, the mindshare of Akamai Edge DNS is 2.4%, up from 1.0% compared to the previous year. The mindshare of Cisco Umbrella is 21.2%, down from 26.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

YA
Ensures global distribution and DDoS protection while offering seamless integration and low latency DNS responses
For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especially for large companies with over 1,000 records, as they may not know who requested changes without proper documentation. I requested this feature two years ago, but it has not been added yet. Akamai Edge DNS could also improve its AI capabilities.
Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable solution since it has a security feature that allows you to recover zone files if you accidentally delete them."
"We can maintain control of the configuration, and it seems to be covering the use case that we need."
"I recommend Akamai Edge DNS because it is distributed globally and prevents DDoS attacks."
"I haven't had any problems with the stability of Akamai Edge DNS in the past five years."
"The high availability of Akamai Edge DNS is impressive due to their numerous POPs, which help in supporting all attacks, including DDoS counterattacks."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"I like the original functionality, which allows for providing secure DNS services."
"Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system."
"The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has been done well, from the deployment to monitoring."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers."
 

Cons

"The only area that needs improvement is the pricing for DNS zones."
"Akamai Edge DNS is expensive, and the pricing is higher compared to Infoblox."
"The solution has a fairly complex setup with our cloud vendors, including Microsoft, Salesforce, and Oracle."
"The only area that needs improvement is the pricing for DNS zones. The price is higher than competitors, and Akamai should offer a better pricing model."
"CNAME flattening is a feature that Akamai does not support."
"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"With any Cisco product, it's the licensing side of things that needs improvement."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"I would like for them to continue building on IPS and IDS functionalities."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"It's somewhat pricey for us, however, it's an awesome solution."
 

Pricing and Cost Advice

"Since Akamai is the industry leader, I imagine the solution would be a little more expensive than some other vendors."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"You get what you pay for."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"There are no hidden costs with Umbrella. Everything is included in the package."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"Its value exceeds its pricing."
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
864,155 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
Computer Software Company
21%
Manufacturing Company
8%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Akamai Edge DNS?
It is a very stable solution since it has a security feature that allows you to recover zone files if you accidentally delete them.
What needs improvement with Akamai Edge DNS?
For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especia...
What is your primary use case for Akamai Edge DNS?
As a reseller company for Akamai, my typical use case for Akamai Edge DNS is its distribution worldwide, providing DDoS attack prevention which is crucial in current times.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Akamai Fast DNS
OpenDNS
 

Overview

 

Sample Customers

Otto Group
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Akamai Edge DNS vs. Cisco Umbrella and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.