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Akamai Edge DNS vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai Edge DNS
Ranking in Domain Name System (DNS) Security
9th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Managed DNS (10th)
Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (3rd)
 

Mindshare comparison

As of June 2026, in the Domain Name System (DNS) Security category, the mindshare of Akamai Edge DNS is 3.4%, up from 3.2% compared to the previous year. The mindshare of Cisco Umbrella is 17.5%, down from 25.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella17.5%
Akamai Edge DNS3.4%
Other79.1%
Domain Name System (DNS) Security
 

Featured Reviews

YA
Head of Service Delivery at onme
Ensures global distribution and DDoS protection while offering seamless integration and low latency DNS responses
For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especially for large companies with over 1,000 records, as they may not know who requested changes without proper documentation. I requested this feature two years ago, but it has not been added yet. Akamai Edge DNS could also improve its AI capabilities.
SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recommend Akamai Edge DNS because it is distributed globally and prevents DDoS attacks."
"The high availability of Akamai Edge DNS is impressive due to their numerous POPs, which help in supporting all attacks, including DDoS counterattacks."
"I haven't had any problems with the stability of Akamai Edge DNS in the past five years."
"We can maintain control of the configuration, and it seems to be covering the use case that we need."
"It is a very stable solution since it has a security feature that allows you to recover zone files if you accidentally delete them."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"The most valuable feature of this solution is its reliability."
"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."
"Cisco Umbrella has definitely helped improve some aspects of our security posture, contributing to overall organizational security posture management."
"My overall rating for Cisco Umbrella is ten out of ten."
"I am a network administrator, and for me, it is the best solution because it is easy to manage."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"The Secure Internet Gateway benefits my company because now our whole traffic goes to the Umbrella Cloud and it gets checked there, so nothing malicious is coming into our network."
 

Cons

"The only area that needs improvement is the pricing for DNS zones. The price is higher than competitors, and Akamai should offer a better pricing model."
"Akamai Edge DNS is expensive, and the pricing is higher compared to Infoblox."
"CNAME flattening is a feature that Akamai does not support."
"The solution has a fairly complex setup with our cloud vendors, including Microsoft, Salesforce, and Oracle."
"My biggest concern, and I'm sure everyone's biggest gripe with TAC, is just turnaround time. If you open a case in the evening, you might get an agent in another region, and then your ticket cycle only goes from 5:00 PM to 10:00 PM when you're out of work."
"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"The pricing could be improved."
"With any Cisco product, it's the licensing side of things that needs improvement."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"The pricing is a bit high."
"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
 

Pricing and Cost Advice

"Since Akamai is the industry leader, I imagine the solution would be a little more expensive than some other vendors."
"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The pricing is great and very competitive with the rest of the market."
"Pricing depends on the automation requirements of the organization."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"It needs a better price point."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
6%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
9%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
 

Questions from the Community

What needs improvement with Akamai Edge DNS?
For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especia...
What is your primary use case for Akamai Edge DNS?
As a reseller company for Akamai, my typical use case for Akamai Edge DNS is its distribution worldwide, providing DDoS attack prevention which is crucial in current times.
What advice do you have for others considering Akamai Edge DNS?
I recommend Akamai Edge DNS and rate the overall solution a ten out of ten. Akamai Edge DNS should improve its AI more to enhance the product's capabilities.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
 

Also Known As

Akamai Fast DNS
OpenDNS
 

Overview

 

Sample Customers

Otto Group
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Akamai Edge DNS vs. Cisco Umbrella and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.