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Akamai Edge DNS vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai Edge DNS
Ranking in Domain Name System (DNS) Security
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Managed DNS (9th)
Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Cisco Security Portfolio (2nd)
 

Mindshare comparison

As of June 2025, in the Domain Name System (DNS) Security category, the mindshare of Akamai Edge DNS is 2.3%, up from 0.9% compared to the previous year. The mindshare of Cisco Umbrella is 21.6%, down from 27.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

YA
Ensures global distribution and DDoS protection while offering seamless integration and low latency DNS responses
For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especially for large companies with over 1,000 records, as they may not know who requested changes without proper documentation. I requested this feature two years ago, but it has not been added yet. Akamai Edge DNS could also improve its AI capabilities.
Sabbir Ahmed - PeerSpot reviewer
Blocks threats before they reach the user's device
Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users. Additionally, strong winds can disrupt its functionality, and the opening and closing mechanism can be awkward in tight spaces.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recommend Akamai Edge DNS because it is distributed globally and prevents DDoS attacks."
"It is a very stable solution since it has a security feature that allows you to recover zone files if you accidentally delete them."
"We can maintain control of the configuration, and it seems to be covering the use case that we need."
"I haven't had any problems with the stability of Akamai Edge DNS in the past five years."
"The high availability of Akamai Edge DNS is impressive due to their numerous POPs, which help in supporting all attacks, including DDoS counterattacks."
"The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service."
"​They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. ​​"
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"It enables us to go granular in the customization of blocking some categories on the DNS."
"We use Cisco Umbrella for DNS filtering and as a secure gateway."
"With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity."
 

Cons

"Akamai Edge DNS is expensive, and the pricing is higher compared to Infoblox."
"The solution has a fairly complex setup with our cloud vendors, including Microsoft, Salesforce, and Oracle."
"The only area that needs improvement is the pricing for DNS zones."
"CNAME flattening is a feature that Akamai does not support."
"The only area that needs improvement is the pricing for DNS zones. The price is higher than competitors, and Akamai should offer a better pricing model."
"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."
"The solution is very expensive in Brazil."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"Missing a real data leakage prevention solution."
"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability."
 

Pricing and Cost Advice

"Since Akamai is the industry leader, I imagine the solution would be a little more expensive than some other vendors."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"The price could be lower."
"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"Cisco Umbrella is expensive and could be cheaper."
"Pricing depends on the automation requirements of the organization."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Computer Software Company
19%
Educational Organization
17%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Akamai Edge DNS?
It is a very stable solution since it has a security feature that allows you to recover zone files if you accidentally delete them.
What needs improvement with Akamai Edge DNS?
For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especia...
What is your primary use case for Akamai Edge DNS?
As a reseller company for Akamai, my typical use case for Akamai Edge DNS is its distribution worldwide, providing DDoS attack prevention which is crucial in current times.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Akamai Fast DNS
OpenDNS
 

Overview

 

Sample Customers

Otto Group
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Akamai Edge DNS vs. Cisco Umbrella and other solutions. Updated: April 2025.
856,873 professionals have used our research since 2012.