For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especially for large companies with over 1,000 records, as they may not know who requested changes without proper documentation. I requested this feature two years ago, but it has not been added yet. Akamai Edge DNS could also improve its AI capabilities.
Head Chief Executive Officer, Cloud & Security at EXBIZ TELECOM TECNOLOGIA LTDA
Real User
Top 20
Feb 18, 2025
The only area that needs improvement is the pricing for DNS zones. The price is higher than competitors, and Akamai should offer a better pricing model.
One thing that I wanted and was expecting from Akamai Edge DNS was CNAME flattening. CNAME flattening is a feature that Akamai does not support. Apart from Akamai, the other DNS providers support CNAME flattening. CNAME flattening is basically a feature to give you a short summary wherein your naked domain or naked record has CNAME associated with it. Ideally, only subdomains can have a CNAME as per the RFC protocol, but for special cases, if you want your naked domain or top-level domain to be associated with a CNAME instead of an IP, you can do it with CNAME flattening. In a way, it is good that Akamai doesn't have CNAME flattening and follows RFC protocol. It is important to consider that there are many use cases where it could have been easier to deal with them if Akamai had the feature named CNAME flattening. I would also like to see something like APEX's sentry function in Akamai Edge DNS.
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For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especially for large companies with over 1,000 records, as they may not know who requested changes without proper documentation. I requested this feature two years ago, but it has not been added yet. Akamai Edge DNS could also improve its AI capabilities.
The only area that needs improvement is the pricing for DNS zones. The price is higher than competitors, and Akamai should offer a better pricing model.
The solution has a fairly complex setup with our cloud vendors, including Microsoft, Salesforce, and Oracle.
One thing that I wanted and was expecting from Akamai Edge DNS was CNAME flattening. CNAME flattening is a feature that Akamai does not support. Apart from Akamai, the other DNS providers support CNAME flattening. CNAME flattening is basically a feature to give you a short summary wherein your naked domain or naked record has CNAME associated with it. Ideally, only subdomains can have a CNAME as per the RFC protocol, but for special cases, if you want your naked domain or top-level domain to be associated with a CNAME instead of an IP, you can do it with CNAME flattening. In a way, it is good that Akamai doesn't have CNAME flattening and follows RFC protocol. It is important to consider that there are many use cases where it could have been easier to deal with them if Akamai had the feature named CNAME flattening. I would also like to see something like APEX's sentry function in Akamai Edge DNS.