We performed a comparison between AgileCraft and Jira based on real PeerSpot user reviews.
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AgileCraft is ranked 19th in Application Lifecycle Management (ALM) Suites while Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 54 reviews. AgileCraft is rated 0.0, while Jira is rated 8.0. On the other hand, the top reviewer of Jira writes "Great reporting with lots of useful dashboards and excellent flexibility". AgileCraft is most compared with Jira Align, Rally Software, Broadcom Clarity and Planview AgilePlace, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Polarion ALM and Rally Software.
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Agree with Duane's comments for the most part. The two tools serve very different purposes. Where I disagree a bit is that Jira can be and is used by very large organizations to manage work. However Jira does not provide support for working across a set of related projects and services. This is what Agile Craft allows you do to - plus AC brings other capabilities like value stream management, a greater level of portfolio and business management, and management of delivery across a large set of programs.
It will definitely be interesting to see where Atlassian takes things.