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ADP Workforce Now vs Dayforce HCM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ADP Workforce Now
Ranking in Talent Management
9th
Ranking in Cloud HCM
9th
Average Rating
7.6
Number of Reviews
12
Ranking in other categories
Benefits Administration (8th), HR Analytics Software (3rd)
Dayforce HCM
Ranking in Talent Management
8th
Ranking in Cloud HCM
7th
Average Rating
8.2
Number of Reviews
15
Ranking in other categories
Talent Intelligence (3rd)
 

Mindshare comparison

As of October 2024, in the Cloud HCM category, the mindshare of ADP Workforce Now is 1.4%, down from 1.8% compared to the previous year. The mindshare of Dayforce HCM is 2.8%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
May 21, 2024
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
Thomas Noorkah - PeerSpot reviewer
Mar 27, 2023
Greatly improved our efficiency with its integrated time and attendance module
Dayforce has given us near to real-time access to time sheets and clockings since it has an integrated time and attendance module. Within six minutes of someone clocking in, we can see them on the timesheets. Dayforce has enabled us to smooth out our payroll system so not everything is happening at the end of the payroll cycle. We can see the impacts during the week and make it a lot more manageable. It's also been helpful for benefits administration with employees being able to file life and work events online. They can access their pay stubs, request leave, change their address, update their direct deposit details, and other things. We've become much more efficient, and much less paper driven.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the reporting and benefits piece."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The most valuable feature to me is performance management because we just started using that."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is a scalable solution."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"Configuring your HR policies and rules is straightforward."
"Great time and attendance payroll and benefits administration which has improved our efficiency."
"Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
"We like being able to hire from the Dayforce recruiting module straight into Dayforce and having the file feeds go to our benefits vendor."
"Dayforce has transformed how we operate by saving us time, paper, accuracy, money, and the employee/supervisor experience."
"The integrated time clock has provided efficiencies in payroll, as we no longer have to decipher handwritten time sheets and input them into the system."
"Ceridian Dayforce HCM is a stable product."
"It provides real-time information with great reports."
 

Cons

"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Its benefits portal could be user-friendly."
"The complexity is the key challenge with a tool like ADP ."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The report functionality is not as good as competitive products."
"The ease of developing and creating reports could definitely use some improvement."
"I would like the solution to improve its customer service communication."
"I would like to see more built-in forms. This would save a lot of time during the year-end process."
"It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done."
"Many things are presented as though they will be included with the system but then require costly upgrades."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc."
"The solution has a lot of glitches."
"The reporting could be improved."
 

Pricing and Cost Advice

"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"The solution is expensive and everyone complains about the price."
"It is expensive."
"I give the pricing a seven out of ten."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
"Negotiate for everything you want."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"We found the setup costs and pricing to be very reasonable."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Recruiting/Hr Firm
8%
Educational Organization
54%
Computer Software Company
8%
Manufacturing Company
6%
Healthcare Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What do you like most about Ceridian Dayforce HCM?
The solution's payroll portion is very streamlined.
What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
 

Also Known As

No data available
Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
 

Learn More

 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
ACCO Brands
Find out what your peers are saying about ADP Workforce Now vs. Dayforce HCM and other solutions. Updated: October 2024.
812,580 professionals have used our research since 2012.