ADONIS vs Hyland OnBase comparison

BOC Group and Hyland are both solutions in the Business Process Management (BPM) category. BOC Group is ranked #20 with an average rating of 8.5, while Hyland is ranked #16 with an average rating of 7.6. BOC Group holds a 2.8% mindshare in BPM, compared to Hyland’s 1.0% mindshare. Additionally, 90% of BOC Group users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

ADONIS

Read 8 ADONIS reviews

2,317 Views
2,247 Comparison Views

90% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

3,580 Views
609 Comparison Views

100% willing to recommend

ADONIS

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Hyland OnBase and ADONIS compete in enterprise content management and business process management, respectively. Hyland OnBase excels in pricing and support, while ADONIS is often chosen for its advanced feature set.

Features: Hyland OnBase offers comprehensive document management and workflow automation that appeal to industries with stringent compliance requirements. It provides secure audit trails and a robust retention module for document-lifecycle management. ADONIS offers advanced business process modeling, simulation, and optimization tools vital for process-focused environments, alongside BPMN support and intuitive drag-and-drop functionality.

Room for Improvement: Hyland OnBase can be complex regarding keyword usage, which might lead to performance issues. Additionally, users may need to leverage additional modules for certain features. Improvements in the user interface could enhance usability. ADONIS may benefit from streamlined deployment features to reduce setup complexity, more simplified user training options, and enhanced integration capabilities with other systems to improve operational efficiency.

Ease of Deployment and Customer Service: Hyland OnBase is known for a straightforward deployment process and robust technical support, aiding in efficient system implementation. ADONIS requires more effort during deployment due to its complex feature set but compensates with comprehensive training resources and outstanding customer support to guide users through the process.

Pricing and ROI: Hyland OnBase generally offers a more affordable initial setup cost, providing an attractive ROI for document-driven industries focused on cost-efficiency. Though ADONIS comes with higher upfront costs, it delivers significant ROI through extensive process optimization, proving valuable for organizations deeply invested in business process enhancement.

To learn more, read our detailed ADONIS vs. Hyland OnBase Report (Updated: September 2025).

Buyer's Guide

ADONIS vs. Hyland OnBase

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ADONIS

Ranking in Business Process Management (BPM)

20th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Hyland OnBase

Ranking in Business Process Management (BPM)

16th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (13th)

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of ADONIS is 2.8%, up from 2.7% compared to the previous year. The mindshare of Hyland OnBase is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Hyland OnBase	1.0%
ADONIS	2.8%
Other	96.2%

Business Process Management (BPM)

Featured Reviews

Teguh Surya

AVP B2B Business Process Excellence at PT. Indosat Tbk

Process capabilities impress while user setup requires streamlining

I stopped using ADONIS because it is not capable of integrating and automating business processes for the POC. I see that Camunda is more capable for our POC project to orchestrate business processes. We also plan to integrate with UiPath because currently, we are focusing on task automations, not process orchestrations. In the future, we plan to implement process orchestrations. I see that Camunda can integrate UiPath into the process, process model, and process integrations. ADONIS needs improvement mainly in user-friendliness, setup, and installations. As an administrator at that time, I found it quite difficult to manage users because I needed to open specific software, possibly Java-based, which is not web-based and should be installed first to manage the users.

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Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It seems that the process mapping and modeling features are well and thoroughly covered."

"It's easy to handle the solution thanks to being drag and drop"

"It's a very complete solution."

"The best features of the system include good analytics for business processes including the calculation of time and cost."

"The product is useful for designing business processes and for repositories."

"ADONIS supports the project hierarchy and allows collaboration through methodological reviews and comments, enhancing decision-making."

"We haven't ever needed to take service breaks and we can scale it throughout our company without any problem."

"Its most valuable aspect is its flexibility"

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The product's initial setup phase is not difficult."

"I like the cloud and its integrability."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

More Hyland OnBase pros

Cons

"ADONIS needs improvement in its user interface functionality."

"We have to use a different solution to automate our business processes."

"If there's no WiFi connection, you can't access ADONIS."

"This solution would be improved if 24/7 support were available."

"ADONIS needs improvement mainly in user-friendliness, setup, and installations. As an administrator at that time, I found it quite difficult to manage users because I needed to open specific software, possibly Java-based, which is not web-based and should be installed first to manage the users."

"The solution is in English and we have added certain parts in Russian as this is easier for our students. It would be useful to have the system in Russian."

"Rearranging things to get information from the objects and the model together to get a report out of them could be done better."

"There is a function to check if the model BPMN is being used correctly, but the report from the check is not always very clear."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The application could potentially be more open-source, allowing integration with more solutions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"Software malfunctioning usually occurs when we receive documents from external sources."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The migration is a bit difficult in the tool."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

More Hyland OnBase cons

Pricing and Cost Advice

"The product's pricing is medium, so I rate it a five out of ten."

"The product’s price is quite competitive."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Financial Services Firm

University

Energy/Utilities Company

Government

14%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What do you like most about ADONIS?

It's easy to handle the solution thanks to being drag and drop

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What needs improvement with ADONIS?

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What is your primary use case for ADONIS?

We are using Camunda for process modeling, some collaborations for process development, and for the process documentation repository, we use SharePoint. We have used ADONIS process modeler, not jus...

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

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Compared 9% of the time

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IBM FileNet vs Hyland OnBase

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Product Reports

Buyer's Guide

Business Process Management (BPM)

August 2025

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Buyer's Guide

Hyland OnBase

September 2025

Download Hyland OnBase product report

Also Known As

No data available

OnBase

Overview

ADONIS BPM suite is users' best-rated tool for process management, analysis and optimization, trusted by SMEs and large corporations worldwide. It helps you transform your business and create competitive advantage by streamlining processes, enhancing operational efficiency, boosting transparency and creating a customer-centric organization. You can start creating your digital twin with ADONIS already today, as the cloud-based ADONIS:Community Edition is available for free. For more information please visit www.boc-group.com/en/adonis/.

BOC Group

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

Trusted by small to large enterprises worldwide: ABB, Allianz, Comcast, ERGO, Emerson, Glencore, Lincoln Financial Group, Marel, Raiffeisen bank, Schroders, Southern Water, Stadt Wien, UNIQA, VAUDE, Voestalpine, Volksbank, Vorwerk

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

ADONIS vs. Hyland OnBase

September 2025

Free Report: ADONIS vs. Hyland OnBase

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