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ACT! vs In Mind [EOL] comparison

Act! and Zilliant are both solutions in the CRM category.
ACT!
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Executive SummaryUpdated on Apr 20, 2025

ACT! and In Mind [EOL] are customer relationship management tools, competing in the CRM category. ACT! has the upper hand in affordability and customer support, whereas In Mind [EOL] offers advanced features that justify its higher price for manufacturing businesses.

Features: ACT! stands out with contact management, detailed customer insights, and relationship tracking. In Mind [EOL] offers integration with engineering, seamless connection between sales and production, and is ideal for manufacturing processes.

Ease of Deployment and Customer Service: ACT! provides a straightforward setup and strong customer support, ensuring quick resolutions. In Mind [EOL] has highly customizable cloud deployment, but may require more initial configuration, benefiting complex manufacturing environments.

Pricing and ROI: ACT! has a lower setup cost, offering good ROI for small to medium enterprises focusing on traditional CRM needs. In contrast, In Mind [EOL] requires a higher initial investment but delivers substantial returns for businesses where its specific features are critical.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ACT!
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
CRM (47th), Marketing Automation (60th)
In Mind [EOL]
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
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CRM
June 2025
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Comparisons

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Product Reports

Buyer's Guide
CRM
June 2025
ACT! reportDownload ACT! product report
Buyer's Guide
CRM
June 2025
In Mind [EOL] reportDownload In Mind [EOL] product report
 

Overview

Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind
Act!

In Mind [EOL] serves as an advanced tool designed for enhancing digital engagement and decision-making processes in industries, offering valuable features that cater to specialized business needs while leaving room for improvement in its customization capabilities.

This technology integrates a rich set of functionalities to optimize performance, streamline operations, and support strategic planning in a business environment. It is notable for its deployment flexibility and comprehensive tools. Key strengths include powerful analytics handlers and a robust data management system. Despite its strong offerings, users suggest the necessity for enhancements in reporting features and interface customization.

What are the key features of In Mind [EOL]?
  • Analytics: Offers deep insights into performance metrics.
  • Data Management: Comprehensive tools for organizing and accessing data.
  • Flexibility: Supports diverse deployment options to suit needs.
What benefits can users expect when evaluating In Mind [EOL]?
  • Improved Efficiency: Streamlines processes for time savings.
  • Cost Effectiveness: Reduces operational expenses via automation.
  • Scalability: Adapts to growth without significant changes.

In key sectors like manufacturing and automotive, In Mind [EOL] is often integrated to leverage its data analytics and management capabilities, fostering enhanced production processes and strategic planning. Its application is particularly valued for facilitating data-driven insights and operational efficiency improvements.

Zilliant
 

Sample Customers

American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books
Handtmann Group, Interplex Industries, Meiller, Siemens
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June 2025
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