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Act-On Software vs HubSpot Marketing Hub comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Act-On Software
Ranking in Marketing Automation
15th
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
HubSpot Marketing Hub
Ranking in Marketing Automation
2nd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Marketing Automation category, the mindshare of Act-On Software is 1.7%, up from 1.5% compared to the previous year. The mindshare of HubSpot Marketing Hub is 8.2%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation Mindshare Distribution
ProductMindshare (%)
HubSpot Marketing Hub8.2%
Act-On Software1.7%
Other90.1%
Marketing Automation
 

Featured Reviews

it_user82449 - PeerSpot reviewer
Business Systems Manager at a consultancy with 501-1,000 employees
The adaptive nurturing, segmentation, multiple lead scoring rules, and simple CRM integration stood out the most.
The CRM integration with Act-On is better with Salesforce and had more value for sales representatives than it did with Microsoft Dynamics CRM; that was MS CRM's downfall. Act-On Anywhere is a nice feature for general users, but the tracking in CRM is lost, and Marketing team subject lines do not carry over on the email templates.
JG
Guild Member at Invictus Growth Partners
Integrated marketing platform has streamlined our campaigns and maximized inbound lead generation
I think it is important that HubSpot Marketing Hub's approach seems to be that they have integrated a lot within that single tech stack; it does not require me to buy third-party applications to supplement our needs. This is particularly crucial for small to mid-sized companies as we want to focus efforts on demand generation and fulfillment. While Salesforce has added more modules, they require third-party solutions for website offerings. The main use case is consolidating the tech stack for marketing and sales, making it easy to use and allowing us to invest our resources in generating demand. I believe that one of the best features HubSpot Marketing Hub offers is its seamless integration with other workflows, and the fact that I do not usually have to pay additional for a bunch of modules. While there are extra costs for components like sales, it is not as financially burdensome as with other offerings. The integration of modules is straightforward, allowing for ease of use right out of the box. The seamless integration and consolidated platform have changed how we work by allowing us to focus on true marketing functions where we bring expertise in awareness and demand generation. If I had to spend time, money, and resources on a tech stack that is not integrated, it detracts from personnel time and the marketing investment we can make. HubSpot Marketing Hub enables us to spend more time on our jobs rather than becoming experts on using the platform, which ultimately helps grow the business. HubSpot Marketing Hub has positively impacted our organization by allowing us to execute more targeted campaigns, as the effort to launch these campaigns is minimal. With our resources, we create customized campaigns for specific target markets, resulting in better traction than if we were more general. This customization allows us to resonate better with our buyers, yielding a higher return on investment due to increased response and engagement rates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is now much easier for us to send and segment emails, analyze our results and make smarter decisions."
"Act-On is simple to use and it makes campaign development a breeze."
"Our organization was operating blindfolded before implementing Act-On."
"Act-On has an outstanding customer support team and they escalate issues to their technical teams before the frustration level."
"Before I joined, my company used a larger, more expensive but more popular software, and after switching to this, my team can still do everything it needs to for cheaper."
"HubSpot Marketing Hub has a lot of great features and benefits, it is very easy to use, and while I think there is room for improvement, specifically on the reporting and analytics side, overall, I think it is a great tool for a marketing team."
"Overall speed and ease of use, plus the sandbox environment that allows for real-time examples to test and share with clients, lets us shine with a deep understanding of the platform."
"We are now able to manage and measure content (blogs, CTAs, and landing pages)."
"HubSpot Marketing Hub has kept me updated with alerts."
"I'd offer my strong endorsement."
"Customer Service: Excellent. Technical Support: Excellent."
"Customer support is helpful and responsive."
"Customer Service: Pretty good and very responsive support. Technical Support: Very good"
 

Cons

"The CRM integration with Act-On is better with Salesforce and had more value for sales representatives than it did with Microsoft Dynamics CRM; that was MS CRM's downfall."
"One area of improvement would be ability to use dynamic content fields. It is available, but not to the fullest extent where it would help me."
"The tool could concentrate on improving the analytics and the overall user experience with AI."
"They need to improve their report and the ability to customize them, especially as some of the more fancy reports they have are not available."
"It's not easy to customize for a regular user though. In the world of generative AI where it's easy for you to connect different tools, APIs, etc., HubSpot Marketing Hub still requires some customization."
"From a reporting perspective, I wish HubSpot Marketing Hub had more ad hoc reporting ability, as there is a lot of reporting that you can do, but it does not feel as though you can just do some ad hoc reports and pull some things together."
"They're not the cheapest."
"The upcoming tasks feature could be better."
"The solution does not enable one to know with certainty if another opened an email he had sent."
"It can be disorienting when they put out a new release/beta test without informing us. It can be a bit disorienting to have to figure out how to access and adjust things in a new layout unexpectedly."
 

Pricing and Cost Advice

Information not available
"Have sufficient content before signing up for the 30-day trial."
"HubSpot Marketing Hub is less expensive than one of its competitors."
"The licensing costs are around $4,800 per month. Initially, there's an onboarding fee of around $10,000 or $5,000, but after that, it's just the licensing fee."
"Regarding pricing and licensing, I haven't directly handled it, but I assume Zoho might be cheaper. However, I would still prefer HubSpot due to its cleaner and more user-friendly interface."
"HubSpot Marketing Hub provided me with the startup package with 90% off, but it's still hundreds of dollars a month instead of thousands of dollars a month. There is an additional cost for training and onboarding which is hundreds of dollars. It is expensive and should be reduced."
"The solution is cheaper than its competitors."
"The platform itself will typically cost anywhere from $50,000 to $80,000 per year."
"HubSpot Marketing Hub's pricing is reasonable. It is about 800-900 dollars a month. It may be pricey for smaller clients, but for the bigger ones, it's only a small part of their monthly revenue."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Financial Services Firm
11%
Outsourcing Company
11%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

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What needs improvement with HubSpot Marketing Hub?
One way HubSpot Marketing Hub can be improved is through the ability to integrate with the AI of choice. From a reporting perspective, I wish HubSpot Marketing Hub had more ad hoc reporting ability...
What is your primary use case for HubSpot Marketing Hub?
My main use case for HubSpot Marketing Hub is email marketing, landing pages, and lead generation. We use it as our CRM so all activity associated with a record that is tracked within HubSpot Marke...
What advice do you have for others considering HubSpot Marketing Hub?
I do not have anything else to add about the features of HubSpot Marketing Hub, including integrations or reporting. HubSpot Marketing Hub has a lot of great features and benefits, it is very easy ...
 

Overview

 

Sample Customers

NYU, Tableau, Xerox, ASPCA, Lego Education, Hoopla, Avery Dennison and SolarWorld.
Emyth, CRS, ClearPivot, Stitch Live, SoldOut, Waterfall, SnapEngage, Duo
Find out what your peers are saying about Act-On Software vs. HubSpot Marketing Hub and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.