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Accela vs iWorQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Accela
Ranking in Local Government CRM
7th
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
iWorQ
Ranking in Local Government CRM
14th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Local Government CRM category, the mindshare of Accela is 2.4%, up from 2.0% compared to the previous year. The mindshare of iWorQ is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Local Government CRM Market Share Distribution
ProductMarket Share (%)
Accela2.4%
iWorQ1.8%
Other95.8%
Local Government CRM
 

Featured Reviews

Sajjad Hussain - PeerSpot reviewer
Full Stack Developer - TAMM OS/ Accela at Department of Health Abu Dhabi
A superb platform for low-code development, but needs to improve its pricing and support
It was a customized solution like a VPN. We used some open-source tools and some paid tools. But we mostly had custom-developed tools. As for why we switched from Accela, this is a very important question because that was a legacy system, and it was running for 11 years. Of course, we reached a point where we wanted to scale our applications, and we had a legacy system that could not support scaling and required more time to implement any applications. That was one of the reasons we chose a low-code platform. We evaluated multiple solutions in the market. As part of the bidding, Accela was the lowest with more features.
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Top Industries

By visitors reading reviews
Government
37%
Pharma/Biotech Company
11%
University
8%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Overview

 

Sample Customers

Accela is used by over 1,000 government agencies in the United States and Canada. Some of its customers include the City of Los Angeles, the State of California, and the City of Toronto.
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Find out what your peers are saying about Microsoft, SAP, Oracle and others in Local Government CRM. Updated: December 2025.
879,768 professionals have used our research since 2012.