We performed a comparison between Accela and Pipedrive based on real PeerSpot user reviews.
Find out in this report how the two Local Government CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can develop features in very little time."
"The Accela's most valuable features are visual inspection and workflow."
"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."
"The most valuable feature is the ability to create timelines and custom fields."
"The initial setup is straightforward."
"The notifications features in Pipedrive are the most useful for tracking sales activities."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."
"It is a stable platform."
"The solution is pretty easy to use and intuitive."
"The tool's performance becomes slow with usage. Its deployment is also complicated."
"I would like to see integration with analytics and the Power BI dashboard."
"The platform could be even more robust."
"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."
"The product is expensive."
"Reporting capabilities of the solution could be improved."
"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."
"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."
"You must pay more if you need an additional feature."
"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."
Accela is ranked 7th in Local Government CRM with 2 reviews while Pipedrive is ranked 5th in Local Government CRM with 12 reviews. Accela is rated 7.0, while Pipedrive is rated 8.2. The top reviewer of Accela writes "A superb platform for low-code development, but needs to improve its pricing and support". On the other hand, the top reviewer of Pipedrive writes " An easy- to- use and scalable cloud-based CRM tool for managing and tracking". Accela is most compared with Salesforce Government Cloud, whereas Pipedrive is most compared with Apollo.io, monday.com and Real Estate CRM. See our Accela vs. Pipedrive report.
See our list of best Local Government CRM vendors.
We monitor all Local Government CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
