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CloudBees Reviews

Vendor: CloudBees
4.2 out of 5
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What is CloudBees?

CloudBees provides a highly scalable and secure platform that supports seamless integration and automation across multiple environments. It excels in managing Jenkins instances and offers flexible deployment options, enhancing efficiency for large teams.

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CloudBees is the #2 ranked solution in top Value Stream Management Software, #4 ranked solution in top DevSecOps solutions, #6 ranked solution in top Build Automation solutions, and #11 ranked solution in top Configuration Management solutions. PeerSpot users give CloudBees an average rating of 8.4 out of 10. CloudBees is most commonly compared to GitLab: CloudBees vs GitLab. CloudBees is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 24% of all views.
Buyer's Guide
CloudBees
September 2025
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Helped 867,370 peers since 2012

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CloudBees mindshare

Product category:
DevSecOps
As of September 2025, the mindshare of CloudBees in the DevSecOps category stands at 2.7%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
DevSecOps Market Share Distribution
ProductMarket Share (%)
CloudBees2.7%
Snyk23.5%
Checkmarx One15.5%
Other58.3%
DevSecOps

PeerResearch reports based on CloudBees reviews

TypeTitleDate
CategoryDevSecOpsSep 15, 2025Download
ProductReviews, tips, and advice from real usersSep 15, 2025Download
ComparisonCloudBees vs GitLabSep 15, 2025Download
ComparisonCloudBees vs SnykSep 15, 2025Download
ComparisonCloudBees vs GitGuardian PlatformSep 15, 2025Download
Suggested products
TitleRatingMindshareRecommending
GitLab4.211.7%97%86 interviewsAdd to research
Tekton3.9N/A89%37 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

CloudBees offers a user-friendly interface, scalability, and advanced security features. It provides extensive integration with tools, application delivery automation, and pipeline release orchestration. Users appreciate its flexible deployment processes, premium support, and visualization features, including pipeline explorer and Jenkins integration. CloudBees enables seamless management of multiple Jenkins instances, dynamic node allocation, and supports automation and efficient CI/CD processes. It integrates well with various cloud environments and tools like Terraform, Kubernetes, and Docker.
  • "I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise."
  • "The security audit product offered by CloudBees is particularly beneficial in automating audit processes, which reduces the time developers spend on audits."
  • "The most beneficial aspect is that CloudBees integrates with everything, like version one, GitHub, and PDM."

Room for Improvement

CloudBees faces challenges with performance, especially when running multiple pipelines or during provisioning. Usability can improve with a more intuitive UI and additional AI integration. Dependency on proprietary tools limits flexibility. Efficient logging and infrastructure management are lacking. Users report difficulties with setup, license tracking, and occasional permission changes. Connectivity issues and manual document uploads are concerns. Improved support channels and automatic pipeline code generation could enhance user experience.
  • "There are connection issues with CloudBees, specifically between Sybase and CloudBees. W"
  • "There could be improvements in the ease of use."
  • "It could improve the document upload process."

ROI

CloudBees delivers substantial return on investment through its effective licensing model, especially with its security audit feature. Users find it valuable, tapping into immediate troubleshooting support crucial for maintaining efficient production environments. It minimizes manual tasks by enabling automated deployment processes, reducing time and resource expenditure. Many users have consistently chosen CloudBees for its solid return, despite the presence of numerous alternatives. The integration capabilities significantly enhance deployment efficiency and streamline operations.

Pricing

CloudBees users find the licensing model favorable, recognizing the higher cost as justified due to its comprehensive benefits. They appreciate the substantial value offered by its core product and security audit features. While some users are unaware of specific pricing, setup costs, or licensing details, those informed emphasize the investment's worth thanks to the platform's extensive capabilities. CloudBees is perceived as expensive but valuable for its robust features catering to enterprise needs.

Popular Use Cases

CloudBees is used for integrating DevOps tools and automating CI/CD processes. Users deploy applications, build pipelines, and manage environments. They leverage Docker, Jenkins, and Kubernetes for deployment, using CloudBees for creating pipelines and nodes. It supports multiple applications and ensures production automation, offering enterprise benefits like template creation. Users manage their CloudBees instance with high availability, security integrations, and metrics analytics to enhance deployment efficiency across various environments.

Service and Support

CloudBees customer service and support receive mixed feedback. Users commend quick responses, approachable representatives, and efficient service. However, some encounter repeated issues with plugin upgrades suggested by support, and they express a need for prioritization based on user satisfaction. While many appreciate the promptness and quality, others experience unresolved problems and require more tailored solutions. Overall, technical support is rated highly for responsiveness during outages and access to expertise through CloudBees University.

Deployment

Users find CloudBees setup straightforward if familiar with it, but newcomers may face challenges with tools like Helm. Experienced teams appreciate well-defined templates and documentation. Kubernetes integration is cited as more complex than VM-based setups, with pipeline integration requiring extra effort. Support from CloudBees and knowledge transfers help ease installation. Companies transitioning from Jenkins report challenges in pipeline adaptation and plugin availability, emphasizing the significance of technical proficiency and pre-existing tool familiarity.

Scalability

CloudBees is highly scalable, effectively accommodating various organizational needs by expanding horizontally across tenants and managing infrastructure efficiently. Companies utilize high-throughput servers and memory resources for optimal performance. Integration with diverse systems ensures seamless operation. Scalability ratings range from seven to ten, depending on infrastructure setup. Users experience flexible scaling in multi-environment setups and with complex pipeline configurations. Adaptation depends on architecture, infrastructure management, and user-specific requirements for job and application hosting.

Stability

Users rate CloudBees' stability from five to ten. Some individuals face occasional issues during upgrades or patching, while others describe it as highly stable. Configuration, especially on Kubernetes, impacts performance. For some, CloudBees runs smoothly at smaller scales but encounters challenges at larger ones. Setup initially presents challenges for many, yet after proper configuration, they report stability. Performance might be affected by server conditions, but most find CloudBees reliable and stable.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our CloudBees Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise16
By reviewers
By visitors reading reviews
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise49
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
12%
Legal Firm
11%
Comms Service Provider
7%
Computer Software Company
7%
Non Profit
7%
Insurance Company
5%
Government
5%
Logistics Company
4%
Real Estate/Law Firm
4%
University
3%
Recruiting/Hr Firm
3%
Performing Arts
1%
Media Company
1%
Recreational Facilities/Services Company
1%
Aerospace/Defense Firm
1%
Renewables & Environment Company
1%
Healthcare Company
1%
Sports Company
1%
Newspaper
1%

Compare CloudBees with alternative products

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Learn more about CloudBees

CloudBees is recognized for its integration with Jenkins, SonarQube, and Ansible, allowing companies to leverage its robust automation capabilities for continuous integration and deployment. With its strong support for Docker and Kubernetes, teams benefit from streamlined code management and operational efficiency. Its scalable architecture, real-time feedback, and premium vendor support help manage large-scale applications and microservices. Despite its strengths, users report challenges with pipeline setup, service availability, and GUI accessibility, which suggest room for improvement in these areas.

What are the key features of CloudBees?
  • User-friendly interface: Simplifies navigation and improves workflow efficiency.
  • Robust scalability: Supports growth and large-scale application management.
  • Advanced security: Ensures data security and compliance.
  • Integration capabilities: Seamlessly integrates with Jenkins, SonarQube, and Ansible.
  • Flexible deployment: Adapts to different infrastructure needs across environments.
What benefits should users expect in reviews?
  • Enhanced efficiency: Automation reduces manual workload.
  • Real-time feedback: Provides immediate insights into pipeline performance.
  • Vendor support: Offers assistance for troubleshooting and growth.
  • Scalable architecture: Accommodates business expansion requirements.

In tech and software industries, companies implement CloudBees for managing complex CI/CD pipelines. Its integration with DevOps tools facilitates automation and workflow optimization. Industries with large teams managing thousands of microservices use CloudBees to maintain high availability, streamline processes, and ensure security compliance, driving efficient production workflows.

CloudBees customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee

Related questions

  • 10
When evaluating DevSecOps, what aspect do you think is the most important to look for?
  • 157
Why is DevSecOps important for companies?

Product Categories

Product Categories
DevSecOps
Build Automation
Configuration Management
Value Stream Management Software
AI-Augmented Software-Testing Tools

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CloudBees Reviews Summary
Author infoRatingReview Summary
Senior Associate at BNP Paribas CIB4.0I primarily use CloudBees for CI/CD, managing 2,000 Jenkins instances. The feature management and pipeline visualization are excellent, though improvements are needed in log management and agent performance due to provisioning delays and extensive console logs causing storage issues.
Manager at a consultancy with 10,001+ employees4.0We use CloudBees for continuous deployment, valuing its integration support and enterprise-level capabilities. Although resolution times could improve with more support channels, the enterprise support makes the tool cost-effective, enhancing our production efficiency compared to Jenkins.
DevOps Architect at a consultancy with 10,001+ employees3.5I work for a client using CloudBees to manage a microservice infrastructure with over 200 deployments. Its valuable features include easy plugin integration and Jenkins support, but improvements in speed and automatic Groovy script generation would be beneficial.
DevSecOps Engineer at Tata Consultancy4.5CloudBees helps us manage client controllers across regions efficiently, with seamless deployment and excellent support. However, we face challenges with license tracking and user activity monitoring, and experience occasional permission issues that need improvement for better pipeline execution.
Senior Software Developer at ICAP4.5I use CloudBees for building virtual machines and deploying AMIs due to its straightforward GUI and real-time feedback. However, error previews at the failure point would enhance efficiency. Its cloud compatibility aligns well with our AWS usage.
Senior Developer Analyst at BRQ Digital Solutions5.0We use CloudBees Jenkins for our microservices and payment integrations, valuing its Java features, Jenkins Sonar, and support. Although its interface is good, it could be more intuitive. We switched from Jenkins and AWS for better integration and deployment.
Network Automation Engineering Professional at BT - British Telecom4.0I started with CloudBees for continuous integration and now use it for both integration and deployment across environments. While build promotion simplifies workflows, configuring CD can be challenging. Integrating industry-standard templates and AI would enhance functionality.
Quality Automation Engineer at US Bank4.0I evaluated CloudBees to consolidate our cloud platform and increase production automation amidst company transitions. Its flexibility and containerization were valuable, though familiarity with its integration into our culture is necessary. No alternate solutions were considered.