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Citrix Endpoint Management Reviews

Vendor: Citrix
3.8 out of 5
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What is Citrix Endpoint Management?

Citrix Endpoint Management offers streamlined deployment, secure application delivery, and centralized management for iOS and Android platforms. It supports BYOD initiatives, with data housed in a data center, enhancing security and compliance.

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Citrix Endpoint Management is the #17 ranked solution in top Unified Endpoint Management (UEM) solutions. PeerSpot users give Citrix Endpoint Management an average rating of 7.6 out of 10. Citrix Endpoint Management is most commonly compared to Microsoft Intune: Citrix Endpoint Management vs Microsoft Intune. Citrix Endpoint Management is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.
Buyer's Guide
Citrix Endpoint Management
May 2026
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Citrix Endpoint Management mindshare

As of May 2026, the mindshare of Citrix Endpoint Management in the Unified Endpoint Management (UEM) category stands at 2.2%, up from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Citrix Endpoint Management2.2%
Microsoft Intune22.3%
Workspace ONE UEM10.5%
Other65.0%
Unified Endpoint Management (UEM)

PeerResearch reports based on Citrix Endpoint Management reviews

TypeTitleDate
CategoryUnified Endpoint Management (UEM)May 5, 2026Download
ProductReviews, tips, and advice from real usersMay 5, 2026Download
ComparisonCitrix Endpoint Management vs Microsoft IntuneMay 5, 2026Download
ComparisonCitrix Endpoint Management vs ManageEngine Endpoint CentralMay 5, 2026Download
ComparisonCitrix Endpoint Management vs Workspace ONE UEMMay 5, 2026Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Intune4.122.3%94%353 interviewsAdd to research
Workspace ONE UEM4.010.5%84%102 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Citrix Endpoint Management offers centralized management for iOS and Android, secure data localization, and BYOD support. Security features like Secure Mail Gateway and the ICA protocol enhance protection and performance. Application deployment and VPN capabilities add flexibility. Stability in cloud transitions and improved compliance management are key strengths. Cost savings through shared device management and strong security measures make it valuable. ShareFile simplifies data sharing while maintaining top-notch security.
  • "A valuable feature of Citrix Endpoint Management is that it's stable."
  • "I really like the solution and have supported it for years, as it meets customers' requirements and is seen by many Endpoint Management users as a stable, capable platform with constantly improving features."
  • "One of the most valuable features of Endpoint Security would be that all the data is localized in a data center."

Room for Improvement

Citrix Endpoint Management requires improvements in Android support and Windows 10 features. Architecture and application integration need enhancement. Frequent updates and better cloud integration are necessary. High battery usage and user interface difficulties affect usability. Support needs to be more proactive. Challenges in backend dependencies and issues with iOS updates are noted. Transition to subscription licenses increased costs. There is demand for more compatibility and performance enhancements with a focus on AI-related features.
  • "We have had challenges with the technical support of Citrix. It's not that great."
  • "I think MDM can be improved and I think perhaps Microsoft Intune has a better MDM."
  • "There are challenges every now and then with the stability, but it is never anything that we cannot fix."

ROI

Citrix Endpoint Management provided a significant return on investment for some, with BYOD charging users helping offset costs and contributing to financial gains. Around 25% of revenue is linked to Citrix for certain companies. The shift from perpetual to subscription licensing affected ROI negatively in some cases. Customers experience positive investment returns through licensing margin, deployment services, and support, especially in India where 80% utilized partner deployment.

Pricing

Citrix Endpoint Management pricing varies significantly, with setup costs reported from $1,800 to $3,000 per user, depending on deployment region. Yearly licensing models include per-user, subscription, and concurrent user options, with subscription fees around $22.50 per user per month. Concurrent licenses average $300 per user, while user-based models are about $150 annually. Some find the cloud licenses expensive, although the benefits of the Hybrid Cloud license can justify the cost for some organizations.
  • "The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

Popular Use Cases

Organizations primarily use Citrix Endpoint Management to deliver enterprise applications to mobile devices and ensure data security. It enables unified management of diverse endpoints, supports secure email access, and facilitates containerization to protect corporate data on personal devices. It is essential for remote management, application management, and enhances compliance. Flexible deployment options include cloud and hybrid models, allowing streamlining operations. Citrix partners frequently deploy and support these systems, promoting BYOD and improved user experience.

Service and Support

Citrix Endpoint Management's customer service is highly praised, with many noting quick and knowledgeable responses. Direct connections with leadership and helpful account managers are appreciated. However, experiences with technical support vary. Some find responsiveness lacking, especially at initial support levels, with slower resolutions compared to competitors. While P1 and P2 issues receive commendable support, P3 and P4 issues need improvement. Documentation is seen as plentiful, but better communication and proactivity are suggested.

Deployment

Citrix Endpoint Management's initial setup is generally straightforward, though complexity can vary depending on the environment and resources. Some groups find installation easy, while others encounter difficulties, especially with larger deployments or complex infrastructures. Experienced teams manage installations efficiently, often using templates and automation. Security, compliance, and integration with existing systems require careful planning. Smaller environments typically experience quicker setups, while larger user bases demand more time and careful coordination to ensure smooth deployment.

Scalability

Citrix Endpoint Management is highly scalable, accommodating thousands of users with ease. Administrators find various methods like vertical and horizontal scaling effective. It supports bulk device enrollment and is dependent on organizational licensing. Some users rate scalability between seven and ten, although iOS users report occasional issues. Its modular architecture enhances adaptability. Multiple users have successfully implemented it for significant user bases without encountering major problems in scaling.

Stability

Many find Citrix Endpoint Management stable, with ratings ranging from seven to nine out of ten. While some experience stable performance and minimal issues, others encounter occasional restarts and memory challenges. Users mention battery drain concerns and suggest stability improvements are needed. Despite Citrix's wide compatibility and mature technology, some users feel performance could be better. Several have longstanding positive experiences, dating back to 2014, with no significant problems.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Citrix Endpoint Management Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise5
By reviewers
By visitors reading reviews
Company SizeCount
Small Business37
Midsize Enterprise23
Large Enterprise74
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
10%
Government
9%
Healthcare Company
7%
Legal Firm
7%
Manufacturing Company
7%
Marketing Services Firm
5%
University
4%
Construction Company
4%
Media Company
3%
Real Estate/Law Firm
3%
Recreational Facilities/Services Company
3%
Outsourcing Company
2%
Energy/Utilities Company
2%
Insurance Company
2%
Retailer
2%
Performing Arts
2%
Wholesaler/Distributor
1%
Comms Service Provider
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
Transportation Company
1%
Logistics Company
1%
Educational Organization
1%
Agriculture
1%
Hospitality Company
1%
Renewables & Environment Company
1%

Compare Citrix Endpoint Management with alternative products

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Learn more about Citrix Endpoint Management

Citrix Endpoint Management serves as a unified tool for managing diverse devices such as mobile phones, laptops, and IoT gadgets. It facilitates mobile device management, containerizes corporate applications, and supports BYOD for secure data access, further enabling remote management, troubleshooting, and application deployment. Users benefit from a flexible transition from on-premise to cloud models, optimizing user experience through proactive monitoring.

What are the key features of Citrix Endpoint Management?
  • Ease of Deployment: Quick and straightforward setup across platforms.
  • Secure Application Delivery: Safe distribution of apps, ensuring data protection.
  • Centralized Management: Streamlined management for iOS, Android, and other platforms.
  • BYOD Support: Secures personal devices with localized data for compliance.
  • Improved Compliance Management: Ensures adherence to security regulations.
  • Shared Device Management: Minimizes licensing costs with shared accounts.
What benefits should users look for in reviews?
  • Enhanced Security: Strong data protection for all managed devices.
  • Diverse Platform Support: Flexible management across multiple device types.
  • Cost Efficiency: Reduced expenses through shared accounts and flexible deployment.
  • Proactive Monitoring: Improved user experience with timely issue detection.

In healthcare, Citrix Endpoint Management streamlines device management for secure data handling, ensuring compliance with regulations. Retailers use it to enhance customer experience with efficient management and monitoring, while educational institutions deploy it to manage and secure remote learning environments.

Citrix Endpoint Management was previously known as MobileManager, Zenprise, XenMobile.

Citrix Endpoint Management customers

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

Related questions

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Unified Endpoint Management (UEM)

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Citrix Endpoint Management Reviews Summary
Author infoRatingReview Summary
Co-Founder at Virajo4.0I find Citrix Endpoint Management highly effective for containerizing corporate apps, promoting BYOD without compromising data security. Its mature mobile app management brings ROI, though continuous improvements are needed. We also evaluate Microsoft Intune as an alternative solution.
Senior Advisor at a legal firm with 1,001-5,000 employees1.0Citrix Endpoint Management is essential for accessing emails on mobile devices in our firm, but the shift to a subscription model has increased costs and offered negligible ROI. It lacks standout features, and the user interface is not intuitive.
System Consultant at Advania hf.4.0I use Citrix Endpoint Management for managing shared mobile devices, which effectively reduces licensing costs. While its features are valuable, iOS version updates often fail to meet policy specifications. We also use Microsoft Intune for computer management.
Enterprise Architect at Wipro Limited4.5Citrix Endpoint Management provides centralized management for diverse endpoints, ensuring streamlined operations and security. It excels in desktop virtualization, offering flexible deployment and secure application delivery, though it relies on backend services like data centers and network security.
Head of the Company at a tech services company with 51-200 employees3.5We specialize in Citrix solutions, leveraging its valuable ICA protocol for efficiency and security. While Citrix significantly contributes to our revenue, its support services need improvement. We have experience with other vendors like VMware and IBM but predominantly use Citrix.
GM COE at Anuntatech Management Services Ltd4.0I found Citrix Endpoint Management valuable for compliance management improvements, but its features are fewer than VMware's and it consumes a lot of battery, causing user complaints. We switched to Intune for cost reasons, as VMware offers better stability.
GM COE at Anuntatech Management Services Ltd4.0I find Citrix Endpoint Management stable, scalable, and easy to deploy to the cloud. However, it needs architectural and integration improvements, and I'm dissatisfied with their support and on-premise upgrade charges. I still recommend it.
Senior Citrix System Engineer at a computer software company with 1,001-5,000 employees4.5I find this solution's MAM features great, stable, and scalable, with excellent support. However, MDM needs improvement, requiring ABM integration, and updates can be slow, with expensive cloud licensing.