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Pros & Cons summary

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Prominent pros & cons

PROS

Cisco XDR provides robust threat intelligence and integrates effectively with Firewall.
Technical support from Cisco is noted for being good and very helpful.
The automation tool in Cisco XDR is highly favored for saving time through crafted automations and workflows.
Granularity is a significant aspect appreciated in Cisco XDR's offerings.
Reliability is a standout feature that users appreciate the most about Cisco XDR.

CONS

Cisco XDR requires better pricing and should bundle XDR licenses with Meraki or Firepower Threat Defense.
The licensing structure of Cisco XDR offers limited visibility, requiring expensive premier licensing for full access.
Character limits hinder the ability to input large lists of domains for blocking, complicating investigations.
Initial login issues were experienced with Cisco XDR, affecting multiple users in the same organization.
The upfront cost is high, which is a significant concern for smaller organizations.
 

Cisco XDR Pros review quotes

CO
Apr 14, 2025
One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows.
MD
Jun 9, 2025
The features of Cisco XDR benefit my company since time is money. When outages happen and when a customer can't reach the internet, they get agitated. Therefore, the quicker we can mitigate an issue, our customers get happier in a quicker fashion.
Aruna Udawatte - PeerSpot reviewer
Mar 11, 2025
Technical support from Cisco is good and very helpful.
Find out what your peers are saying about Cisco, CrowdStrike, Microsoft and others in Extended Detection and Response (XDR). Updated: June 2025.
856,873 professionals have used our research since 2012.
SD
Jun 11, 2025
The feature I appreciate the most about Cisco XDR is the reliability.
Umair Siddiqi - PeerSpot reviewer
Feb 18, 2025
Cisco XDR offers threat intelligence and links with the Firewall.
 

Cisco XDR Cons review quotes

CO
Apr 14, 2025
If we have a list of domains we need to block, such as 4,000 domains, I can only block 100 domains at a time because if I put in more than 100 domains, I hit that 2,000 character max and can't continue with an investigation. Being able to put in all 4,000 domains, without a character limit or observable limit, would make doing those case books a whole lot easier and blocking those domains a whole lot easier too.
MD
Jun 9, 2025
Cisco XDR can be improved by addressing the upfront cost.
Aruna Udawatte - PeerSpot reviewer
Mar 11, 2025
One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs.
Find out what your peers are saying about Cisco, CrowdStrike, Microsoft and others in Extended Detection and Response (XDR). Updated: June 2025.
856,873 professionals have used our research since 2012.
SD
Jun 11, 2025
My only complaint about Cisco XDR is related to licensing, which is complicated.
Umair Siddiqi - PeerSpot reviewer
Feb 18, 2025
They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense.