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Cisco XDR vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Cortex XDR by Palo Alto Net...
Ranking in Extended Detection and Response (XDR)
7th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
91
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
 

Mindshare comparison

As of August 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 2.0%, up from 0.2% compared to the previous year. The mindshare of Cortex XDR by Palo Alto Networks is 5.5%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Aruna Udawatte - PeerSpot reviewer
Network visibility improves with centralized maintenance and responsive support
The single point of maintenance and dashboards are the strong points of Cisco XDR ( /categories/extended-detection-and-response-xdr ). The visibility of the network is the main valuable feature. Customers frequently request features that offer better system visibility. The solution also offers automated response capability, which I would rate around eight out of ten.
NiteshSharma - PeerSpot reviewer
Automated threat response and behavioral control improve security measures
I recommend adding a data loss prevention (DLP ( /categories/data-loss-prevention-dlp )) solution to Cortex XDR ( /categories/extended-detection-and-response-xdr ) by Palo Alto Networks. The inclusion of this feature would allow the application of DLP ( /categories/data-loss-prevention-dlp ) policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products. Additionally, multi-tenancy and multi-cloud features are not available and should be considered for inclusion.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Cisco XDR offers threat intelligence and links with the Firewall."
"The feature I appreciate the most about Cisco XDR is the reliability."
"Technical support from Cisco is good and very helpful."
"The feature I appreciate the most about Cisco XDR is the reliability."
"The features of Cisco XDR benefit my company since time is money. When outages happen and when a customer can't reach the internet, they get agitated. Therefore, the quicker we can mitigate an issue, our customers get happier in a quicker fashion."
"Cisco XDR offers threat intelligence and links with the Firewall."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"The initial setup is pretty easy."
"Stability is one of the features we like the most."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"Threat identification and detection are the most valuable features of this solution."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The tool is easy to use."
 

Cons

"Cisco XDR can be improved by addressing the upfront cost. Everything matters for us since we're small, mom and pop, so every dollar counts."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"Cisco XDR can be improved by addressing the upfront cost."
"My only complaint about Cisco XDR is related to licensing, which is complicated."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"If we have a list of domains we need to block, such as 4,000 domains, I can only block 100 domains at a time because if I put in more than 100 domains, I hit that 2,000 character max and can't continue with an investigation. Being able to put in all 4,000 domains, without a character limit or observable limit, would make doing those case books a whole lot easier and blocking those domains a whole lot easier too."
"It would be good to have a better way to search for a file within the UI."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"The price could be a little lower."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
 

Pricing and Cost Advice

"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"This is an expensive solution."
"It is "expensive" and flexible."
"Our customers have expressed that the price is high."
"The solution is expensive. It's pricing is on a yearly-basis."
"Its pricing is kind of in line with its competitors and everybody else out there."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
8%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated.
What needs improvement with Cisco XDR?
My only complaint about Cisco XDR is related to licensing, which is complicated.
What is your primary use case for Cisco XDR?
We use Cisco XDR for our network devices and data centers, as we are an internet provider. We deliver the internet to customers.
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Also Known As

No data available
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about Cisco XDR vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.