Cisco AnyConnect Secure Mobility Client pros and cons

What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage. You can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password. I didn't experience any problems with the solution in terms of losing connectivity. It works very well every time.

Some of the main features of the solution are it has the ability to integrate with our Active Directory to allow each user to have one less password to have to remember and it has great functionality.

It does not slow down anything, unlike other solutions.

The ability to add multiple two-factor authentication options for the user to choose from when they log in has helped increase the security of our network, especially with so many people working remotely.

Configuration policy, posture assessment, and other things can be done in great detail.

Technical support is always helpful.

It is easy to scale.

The solution is secure and has a lot of benefits.

The most valuable feature of this solution is that it works all of the time.

The solution is quite stable.

In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it. A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution. What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product. Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution.

The support could be more proactive in their recommendations. I noticed that the Cisco support agents tend to leave customers to do what they need to do in many ways, and you can choose how you want to do it. However, it would be great if they could proactively be involved in best practices and let other customers know how most people are doing it.

I'm not noticing any missing features.

Even when your internet speed is good, once you connect to the VPN the speed gets automatically reduced, which is worrisome.

I believe that the authentication component may be enhanced. SAML, more specifically user authentication.

If there's any cloud version available, instead of on-premise, that would be ideal.

We'd like the product to be cheaper.

There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature.

It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection.

We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now.