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Calabrio ONE Pros review quotes

GS
Customer Service Analyst/Scheduler at Tucson Electric Power
Dec 10, 2018
The Copy Schedule Activities has been a favorite tool. It reduces time spent when I need to make changes which are identical to multiple agents' schedules.
 

Calabrio ONE Cons review quotes

GS
Customer Service Analyst/Scheduler at Tucson Electric Power
Dec 10, 2018
Being able to "publish" or rerun the schedule for only one agent would be ideal.