AppDynamics Reviews

Name: AppDynamics
Brand: AppDynamics
Rating: 4 (156 reviews)

Vendor: AppDynamics

4.1 out of 5

156 reviews
89% willing to recommend

6,337 followers

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What is AppDynamics?

AppDynamics is a leader in APM (application performance monitoring) tools. The solution is designed to help you spot application issues on the spot so you can get to the root causes of problems, all in real time. In addition, AppDynamics offers seamless traceability and is fully capable of enhancing application performance and visibility in the multicloud world. It uses AI to solve application problems and prevent them from occurring in the future. AppDynamics is a great tool that can help your organization make critical, strategic decisions and is ideal for businesses of all sizes.

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AppDynamics is the #3 ranked solution in top Mobile APM solutions, #3 ranked solution in top Container Monitoring solutions, and #5 ranked solution in APM tools. PeerSpot users give AppDynamics an average rating of 8.2 out of 10. AppDynamics is most commonly compared to Splunk Enterprise Security: AppDynamics vs Splunk Enterprise Security. AppDynamics is popular among the midsize enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 44% of all views.

Helped 793,295 peers since 2012

Featured reviews

Venus Yaker Dalton

Information Technology Specialist at 3M

As for areas of improvement, AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning. This would allow the tool to automatically analyze and correlate application performance and behavior data to detect patterns and anomalies not evident to users. Additionally, the ability to track performance in multi-cloud environments would be valuable as many organizations are adopting hybrid cloud or multi-cloud strategies. In terms of additional features, it would be beneficial to include a capacity management module that allows operations teams to proactively plan and adjust capacity, avoiding performance issues related to lack of resources.

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Noorul Mustafa Khan

Senior Associate Vice President at Wells Fargo

Currently, the solution is on the cloud as well. You can have your cloud applications onboarded to AppDynamics without any issues. AppDynamics has its own SaaS environment and SaaS controller on which you can onboard your application. You will need to install some of the AppDynamics agents. I used to contact the tools team, and they used to answer our queries mostly. If not, they used to take it to the support and then come back with their solution. Users need to list all the servers related to their application on which they want the AppDynamics agents installed. Depending on whether your application is cloud-based or non-cloud, you need to list all your servers. Then, a further installation process would be recommended. To use AppDynamics, you need to understand the different flows. If an issue is currently ongoing, you need to check which GUI flow is being used. If you want previous data, it will be in the history, and that's a different flow. Working with the tool is tricky, but two to three weeks of continuous work on it should bring you up to date. Suppose you are working in a bank. For your application, you can configure everything regarding the business transaction. For balance transfers, you can have one business transaction that will monitor balance transfers. There can be another business transaction that can monitor credit cards. You can configure different flows and transactions within the flows in terms of business transactions. Wherever there is an issue, that exact business transaction will start developing. The integration of AppDynamics within our CI/CD pipeline has positively affected our deployment frequency and application quality. Whenever there is a deployment or release, we see some hiccups in AppDynamics. There will be some things going on on that server, which we can easily identify in AppDynamics. Only after we validate that do we give the next go. Overall, I rate the solution eight and a half out of ten.

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Siva Jp

Principle Architecture at LTIMINDTREE

One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features. The focus is still limited to application monitoring. However, in the next release, I want to see if it could be integrated with any other infrastructure monitoring tool or provide better deliverables in terms of absorbency layers; that would be a great option. I'm not sure how AppDynamics delivers that, and it's an approval delay. That use case will integrate with any monitoring tool to provide the absorbent layer; that is the better option, which I look forward to.

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AppDynamics mindshare

Product category:

As of July 2024, the mindshare of AppDynamics in the Application Performance Monitoring (APM) and Observability category stands at 5.7%, down from 6.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Key learnings from peers

Valuable Features

AppDynamics has several valuable features, including the ability to provide sensor data and identify problems early on, customize the dashboard to show specific details, scalability and monitoring capabilities, code application monitoring capabilities with no limitations, proactive monitoring and alerting, tracing capabilities, automation, response time monitoring, testing and development environment monitoring, and analytics for business insights. The solution is user-friendly, provides visibility into complex environments, and is scalable for larger deployments. The solution helps organizations troubleshoot and identify slow responses, correlate issues, and measure performance and error rates. The initial setup is straightforward, and the stability has been good.

"The transaction snapshots are the most valuable feature of AppDynamics"
"The solution saves time and cost."
"The most valuable feature of AppDynamics is that you can easily determine the load on the application."

Room for Improvement

Improvements are needed in several areas of AppDynamics, including dashboard optimization, documentation, customer support, pricing, installation, and end-user monitoring. The solution could also benefit from more AI features and better coverage of outdated technologies. Some users find the solution complex and difficult to learn, while others have concerns about its scalability and resiliency. There is room for improvement in the cloud services and search guard functionality, as well as in the agent management and licensing.

"The solution is available at an inflated cost"
"The infrastructure is not as good as other solutions."
"The solution's user interface should be improved."

ROI

AppDynamics has provided a live view of transactions, allowing for easier troubleshooting of performance problems and increasing applications' user availability by 30%. The solution has helped improve the performance of the JVMs and has led to positive feedback from customers and users. Clients have seen a return on investment.

Pricing

AppDynamics is an expensive solution with a yearly licensing model that needs improvement. The pricing is rated high and it's intended for larger organizations, making it difficult for small or medium-sized businesses to afford. The cost varies depending on the size of the environment being monitored, with some areas reasonably priced while others are expensive. The license is adapted to the organization's requirements but can be confusing as different domains require different licenses. The solution is not pay-as-you-use, and there are additional fees for professional services.

"The solution is highly expensive"
"The product is a bit expensive compared to other tools."
"I would say the solution is affordable because it is widely used across financial service sectors."

Popular Use Cases

AppDynamics is used for monitoring and evaluating application performance and behavior in various industries, including finance, the public sector, and big data centers. It helps identify issues related to CPU, server, and memory management and can be customized to send alerts for specific issues like high CPU utilization or application downtime. It is used for transaction and URL monitoring, database monitoring, and end-to-end monitoring of different technologies like Java and .NET. Its primary purpose is to monitor and evaluate the behavior and performance of applications to ensure a seamless user experience.

Service and Support

The opinions on AppDynamics' customer service and support are mixed. Some customers rate the support as good or great, with quick response times and knowledgeable engineers. However, others feel that there is room for improvement, with some experiencing issues such as locked-up knowledge bases and slow response times. Overall, technical support has been satisfactory for most customers, but there are some who feel that communication and knowledge could be better.

Deployment

The initial setup for AppDynamics varies depending on the system and use case. It can be straightforward and easy, but it requires proper learning and understanding of concepts like Dynatrace and AppDynamics, especially for more complex use cases. Deployment time also varies, with some taking only an hour and others taking up to a month. On-premises deployment can be more complex than SaaS deployment. Some found the setup easy while others found it complex and required local support.

Scalability

AppDynamics is a highly scalable solution that can accommodate a large number of clients and users. The solution is flexible and can be customized to accommodate additional users and applications. However, some reviewers noted that the solution's scalability can be limited by the need to purchase additional licenses and the performance may deteriorate after a certain number of agents are added.

Stability

The stability of AppDynamics is considered reliable by most users. While there have been some occasional issues with analytics and customer data collection, these do not seem to be major problems. The only downside mentioned is the licensing aspect. However, once installed, the solution is highly stable and reliable with no bugs or glitches, making it a good option for users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our AppDynamics Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

44%

Financial Services Firm

17%

Computer Software Company

10%

Manufacturing Company

Government

Healthcare Company

Insurance Company

Retailer

Energy/Utilities Company

Transportation Company

Media Company

Construction Company

University

Real Estate/Law Firm

Comms Service Provider

Non Profit

Legal Firm

Hospitality Company

Outsourcing Company

Wholesaler/Distributor

Compare AppDynamics with alternative products

Learn more about AppDynamics

AppDynamics Features

AppDynamics has many valuable key features. Some of the most useful ones include:

Code level visibility
Dynamic baselining
Powerful alerting
Visibility and control
Quick installation
Mobile real-user monitoring
Browser real-user monitoring
Application performance management
Database agents
Server visibility
Trend database performance over time
Data retention
Monitors multiple platforms
Troubleshoots performance issues
Synthetic monitoring
Continuously monitors in a high-volume environment

AppDynamics Benefits

There are many benefits to implementing AppDynamics. Some of the biggest advantages the solution offers include:

Deep insights: The AppDynamics solution can provide deep insights into your processes, including real-time insights into performance, user experience, objectives, and business outcomes.

Unified monitoring: With AppDynamics, six monitoring applications are combined into a single robust solution. In turn, you gain complete visibility and multi-channel user experience management. The solution’s unified monitoring also quickly produces previews that are more accurate.

Data-led customer experience: By using AppDynamics, you can ingest and analyze data across your entire technology stack and transform it into detailed visualizations. This allows you to easily make the right business decisions while enhancing the user experience and also driving better business results.

Advanced network visibility: AppDynamics allows you to gain insight across your entire technology stack. As a result, you have greater visibility of the external networks that your applications rely on, which enables you to quickly resolve issues with connections to Domain Name Service (DNS), Internet Service Providers (ISPs) and Software-as-a-Service (SaaS) providers.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the AppDynamics solution.

Chandan K., Associate Director at a financial services firm, says, “The tracing is the most important aspect of the solution. The way it traces the information within the particular application or within the particular infrastructure is great. That actually helps. Apart from that, all of the data that's in the production APM is good.”

PeerSpot user, Yacin H., Responsable Commercial at Zen Networks, mentions, “You can use one module for each server, for each application, and for each API”. He also adds, “With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.”

Another reviewer, a Head Of Information Technology at a mining and metals company expresses, "The solution helps us save a lot of time on certain tasks. The dashboards of the solution are excellent. The stability is good.”

David G., Systems Engineer at a tech services company, states, “The solution has beneficial application analysis, is highly scalable, and has a great ROI.”

AppDynamics was previously known as AppD, AppDynamics APM.

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AppDynamics customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more

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