Try our new research platform with insights from 80,000+ expert users
BMC Helix Enterprise Service Management Logo

BMC Helix Enterprise Service Management pros and cons

Vendor: BMC
3.5 out of 5
Start review
 

BMC Helix Enterprise Service Management Pros review quotes

KV
Apr 29, 2025
The support of BMC is generally good and better compared to some competitors.
Read full review
 

BMC Helix Enterprise Service Management Cons review quotes

KV
Apr 29, 2025
There are several areas where BMC Helix Enterprise Service Management could be improved. Currently, ServiceNow has an edge when it comes to the ease of discovering Configuration Items (CIs).
Read full review

Product Categories

Product Categories
IT Service Management (ITSM)

Product Categories

Product Categories
IT Service Management (ITSM)
Related questions
  • 9
CA Service Desk vs IBM Maximo
  • 63
What is your recommended IT Service Management (ITSM) tool in 2022?
  • 28
HIPAA Compliance with JIRA
  • 161
What is the best lightweight ticketing system with superior communication options for an educational organization?
  • 16
Do you think, it's better for a company to evolve IT tool consolidation, or change tools by revolt?
  • 6
When evaluating IT Service Management, what aspect do you think is the most important to look for?
  • 169
Why is IT Service Management (ITSM) important for companies?